I went to Capital City Collision the week of September 1st (either the 2nd or 3rd) for my first…read morequote after an accident. Over the next few days, I also got quotes from Maaco, Advantage Auto Body, Competitive Auto Body, and Gerber. The prices ranged from $4,900 to $3,400. Capital City Collision gave me the lowest quote ($3,400) while also treating me with the most respect and understanding. I dropped off my car on Monday of that week. By Tuesday/Wednesday, they had already disassembled what was needed. They were upfront that there was some visible internal damage and that they wouldn't know the full picture until everything was apart. Unlike other shops that wanted to replace everything, they explained where repairs were possible (like reshaping my radiator rather than automatically replacing it). This saved me significant money. They were also flexible in ways other shops weren't: their aftermarket parts prices matched what I found myself, and they had no problem with me sourcing parts if needed. Several shops refused this outright or insisted on OEM only. Their labor was $55/hour and very fairly priced. I called them a week later for an update, they were still waiting on parts. The following week, they let me know the part they first ordered was broken, so they ordered a new one but they expected the car to be ready the next day. The only hiccup was with one headlight: the part was originally quoted at $600, but since it wasn't available at that price, they adjusted the labor so the difference was only $200 instead of the full increase. That kind of effort to keep the price as close to the original quote as possible is rare in this industry. On September 26th, they called me to say the car was basically ready but had two issues: (1) the PCS light was on (a sensor that helps with braking safety) and (2) the battery had died while they were test driving. Here's where I really appreciated their transparency, they could have easily claimed I needed a new PCS sensor (a very expensive part) or a new battery. Instead, they explained exactly what they were seeing, test-drove the car four times, and told me it might just be a calibration or placement issue. Within an hour, they found the sensor was simply out of place, and the battery worked fine after a jump. They even suggested I go to AutoZone (where I originally bought the battery) to test it, and AutoZone confirmed the battery was perfectly healthy. They could have charged me thousands more, but they didn't. That honesty means everything. The finished work looks fantastic. The hood was completely destroyed in the accident, and part of the side body wasn't great, but I chose not to replace that panel to save money. Because of that, the hood alignment is a little wider on one side, but they respected my choice and explained the tradeoff. It's not noticeable unless you're looking for it. The car looks great, drives great, and was finished efficiently. For comparison: at Advantage Auto Body, they insisted on sawing off my hood just to give me a quote, then left the saw inside my car until Maaco found it and removed it. Other shops were hundreds to over a thousand dollars more expensive without offering more transparency. As a young woman handling this process on my own, it was discouraging at times to see the price differences, but Capital City Collision never made me feel taken advantage of. Overall, they were professional, fair, and incredibly honest. I wish I could tip them on top of what I paid. I'll attach before/after photos to show the difference, but I can say with confidence: this is the shop I would recommend to anyone. Lessons learned: If you're in this situation, I recommend going to multiple shops for quotes and seeing where they overlap on what really needs to be replaced. After that, check aftermarket prices for those parts so you know whether the quote is fair. It takes extra time, but it gives you a solid baseline, and for me, Capital City Collision matched those fair prices while giving me honest, quality work. Pictures with information blacked out

My wife had an accident in our Chinese-made REV 4 low speed vehicle. Parts weren't available due to…read moretariffs. No other machine or body shop would touch repairing the damaged hinges and door frame. Scott at Capital City Collision Center solved my problem quickly and at a fair price.

Amazing service and pricing. Jeff and his wife were great. The customer service and finished…read moreproduct were exactly what I envisioned.

I took my car here while I was in the process of getting estimates from three different places…read more This is a small family owned business. I did not get a recording when I called asking me to press a number, I was not told I had to have an appointment to come get an estimate or that I needed to pay a deposit, and I was treated kindly. The price was lower than one of the other local places I called, so I decided to bring my car here. I paid for the parts in advance upon their suggestion for a faster repair, but it was not required. It did cut down on the waiting period. After providing an estimate on the repair, Jeff noticed a piece of plastic loose on the front bumper. He didn't know if I would be returning to get the repair or not, but he secured it temporarily for me without me asking. When I dropped it off for the repair, it was finished in less than a day. I was having the front bumper replaced and painted. When I went to pick it up, I was astonished and really touched. He had not only done an amazing job on the repair (not one noticeable piece out of place), but he had washed the car and polished my headlights. I was so full of gratitude. As long as they are in business, I will not go anywhere else. They made my 11 year car look new! The shop is very small, and when you pull up to the front (it's a little hard to find because it is not well marked and is off of a side street) it doesn't seem like a body shop. There is a little office door. You can just pull up on the sidewalk or on the street and walk right up, and you will be greeted. They don't seem to have much of a waiting area. You can walk to railroad square from there to kill time, but you would be better off having someone help you drop the car off. Please support this local business!

Azul Heaven LCC I had a trim piece come off on the…read morepassenger side of my car. I waited a long time to get it fixed. I did not know if Mike could fix it and he was swamped the day I came in. Mike was nice enough to stop what he was doing to look at my car and when he realized it would not take him too long he went a head and fixed it for me. Mike was also more than fair with the price. If I ever have another issue that requires his unique services I will not hesitate to return. Thank you for your help and kindness Mike!!

THIS PLACE IS NOT CLOSED…read more I got rear ended by a horrible person at a traffic light, and foolishly left after agreeing to each of us fix our own. Stupid. But that's another story. I looked for best deal to fix my damaged rear bumper. One body shop gave me an estimate of $1,200.00 and some change. Another sand lot guy told me if I buy a "skin" and go to Tallahassee and buy the paint, he'd paint it and replace it for $500.00. And I'd still have the trouble of finding a used bumper, and buying the paint. It would still have cost me some $800.00 all told. Then I found Mike. He took the bumper off. Fixed the dent. Painted it. Put it back on for $620.00. What a deal. And the job was perfect. I can't say enough good about him. If you go there tell him John from the Audi sent you. He'll know who I am. I'm going to have him do a bed liner for my Honda Ridgeline truck, as well.

Thank you Lisa, your great office, and paint/body staff. You all were welcoming, helpful,…read moreefficient, and up to the task. Your shop's work on my Subaru Outback was fantastic, quality A+. The results were timely in just days and made my experience and my mind at ease seeing the results of the great body and paint work done; happily the Outback's driver's side rear side panel, paint, and the look of the car are as Subaru intended. The three step pearl white paint of the accident damaged area are as you stated, Lisa, matching the car's original paint. Thank you all once again. I and my husband will recommend your shop to our friends and acquaintances. Dolores Tallahassee FL Subaru Outback Owner

After a deer so rudely ran out in front of me, my insurance company recommended another local body…read moreshop who said it would be at least 1 month before they could even start the estimate on my vehicle! I called my insurance company back and asked for a listed of approved shops in my area. I called Lisa's first based on their reputation. They got me in for the estimate 2 days later and began the work the following Monday. My car was back to looking like nothing ever happened in less than 3 weeks and I am beyond pleased with the results! The two ladies I dealt with in the office were polite and professional all the way through the process and my vehicle honestly looks showroom new! Thank you for a job well done!

Work was fine except they put my cars badging on crooked and after telling me they ordered the part…read moreto redo it, they never reached out again. Only recommended if small aesthetics don't mean that much to you.

Someone ran a light and hit my truck damaging the bed and rear door. Joe Hudson's did a great job…read moreof repair, keeping me informed and did the work within ten days. I was surprised how fast and well the work was done and how friendly and professional the employees were. It's definitely where I will go if I need any more work done and certainly will refer anyone to them

Excellent service! The quality of work performed was exceptional and the communication was great! I…read morebrought my truck here for inspection and service and haven't had an issue with it since! I'll definitely be visiting this location again!

Bobs auto repair is quite possibly the worst auto repair service in Tallahassee. They have had my…read morevehicle since November of 2023. I'm almost positive they are a chop shop and have been taking parts off of my new engine. The level of incompetence is unbelievable. When I call for updates they "accidentally" disconnect the call, or put me on hold and forget to comeback to the phone. I was told it would be 19 hours of labor to have my car finished. At the time of typing this review they still have not completed my car. I was told they would call me today with an update. They never called. These are horrible people. They are thieves. They are scammers. Not sure how they are still open. Avoid at all costs if you value your time money and sanity. Disgustingly slow and stupid people. Will be reporting this scam shop to the BBB. EDIT: they got one start only because yelp would not let me give them zero stars.

I can see why they are always named Best in the Wiregrass, they do what they say and at a fair…read moreprice. The quality of work is amazing and the entire team seems to love what they do!

Tim and his crew are my hero's. I was hit on front bumper outside Birmingham, drove my Jeep over…read more200 miles back to Dothan. I first took it to Mike Smith's who not only let it sit on their lot for over a week, and didn't even bother to open the hood, was going to total it. Thankfully, Tim took the time to check it, and work with the insurance adjusters and fix my older Jeep, but is is better than it was before both inside and out. Tim Floyd is a good honest man.

i highly recommend The Spot. My experience with The Spot was very professional. My car was…read morecompleted in a timely manner. The results are amazing. if you have car bruises and you want your vehicle to return to show room ready, The Spot is the place for you. My rating is 10 out of 5 stars.

Excellent service and helped in a pinch. Went above and beyond other shops in the area and…read morereasonably priced. Recommend and would come back for any other vehicle needs

Gerber repaired my car after someone hit it . Their service was fast and everyone I interacted with…read morewas nice. The repair looks great! I would not hesitate to go there again.

I had a small dent in my car from a minor fender bender. They took my car in and destroyed the…read moreentire back end to ensure the car could be written off and the insurance company got to pay a minimal amount to my family. They even left out the fact that my car had a working navigation system, locking wheels and rear view camera in their initial valuation. I asked them to value it again and they added $275! Mysteriously, their repair bill increased by $350 with nothing done to my car except flat tires because their 'lot' is full of broken glass. They also love to treat you like a moron when their only interest is working with the insurance company to better themselves and rip you off. STAY AWAY PLEASE! This is your con artist, stereotypical body shop you dread to deal with because you know you'll eventually lose. We lost and it cost us thousands of dollars.

After getting quotes from 3 different places, I was glad I picked SEMINOLE AUTO GLASS. Their front…read moreoffice staff are not only friendly but knowledgeable in assessing glass chips and windshields! They schedule clients TIMELY so your wait is minimal plus you can help yourself to complimentary chips & water while relaxing on either of their comfy couches. And of course, last but not least, the owner did my repairs . He explained the chip repair process and timing and took my Honda CRV. He was done before I knew it! Now my windshield looks good as new and he did a great job! (Note: other chip repair places said I'd clearly see the chip after repair, which I've never been able to see it in the past. And I dont see it this time!) Give them a try. You'll be glad you did! Plus they honor Veteran Discounts! Thank you, SAG! I hope I never need a new windshield or chip repair, but if I do I'll be back!

Seminole Auto Glass. Much nicer and prices are great give them a call save yourself time…read moreAnd money you will not be sorry. Their couch is so comfortable peaceful environment free snacks and tv while you wait.