Friendly customer service 2 hour wait. Called the day before for a windshield and it was there at…read morethe scheduled appointment. It's the exact windshield looks great 3 day wait to wash!

Can not get anyone on the phone at this location (Greenville, NC) - transfers to Auto Glass Now…read morenational call center. And they do not go to your location - you have to take your vehicle to them. But their price to replace a windshield is a little lower than their competitors & the time it took them to replace it was very reasonable.

Will from the Greenville North Carolina location is a liar. I contacted Will to find out when my…read morecar was going to be ready and he told me Thursday march 30. He said he would call me and let me know when I can pick it up. Will had been in contact with my estranged wife all week long. He released the car to her on Wednesday. A guy there named Joe told me that someone called representing myself and said she cou car up pick the car up. I didn't give anyone permission. I clearly told him Thursday I would be out of surgery and I will be there to pick the car up and i've been paying the insurance and car payment on this car while my strange wife has neglected financial responsibility. I do not recommend Gerber collision to anyone.

Terrible customer service!!! Don't ever use them. We used…read morethis place because that is the what our insurance recommended. We were told to drop off the car on a Wednesday and it would be ready on a Saturday, but Saturday came and they told us Monday because they were waiting on a part... then Monday came, they said Wednesday blaming on waiting on something else. Then Wednesday came, and they said it would be Friday... it kept going, and our car got done the following Friday, 13 days after the original day promised. When they finally called us that the car was ready and we headed over there to pick up the car, they said that they had just realized that they forgot to do the alignment and had just sent out car over to Honda to have the alignment done! They didn't even bother calling us to tell us before we got there. The place never communicated well with us either. Often did not answer the phone or return our calls. Several times we had to call our insurance company and they would try to contact them for us to get an update.

Amazing Service really nice people to work with. Their communication and quality of work is the…read morebest. This place is five stars for sure!

Great windshield replacement at expected cost, done at home and paid with CC…read more This is the 5th or 6th windshield in my truck, and Travis found rust when he removed the old one, where a previous extraction had removed paint and wasn't sealed. Travis took the extra step to seal the exposed areas before installing the new windshield. Great work.

As I was heading to Greenville, a message appeared in my car that I needed to change the oil soon…read more Since it was a Saturday and the dealership service department was closed, I selected this oil change business. There was no waiting time to pull into one of the bays. I found all of the staff I encountered to be be polite and efficient. The oil change service did not take long, and the price was about what I expected.

Daniel and Paz are top notch! I rolled in on a Sunday afternoon, fully expecting and content with…read morethe wait being anywhere from an hour plus. I needed an inspection and oil change. Both of these hard workers had me out in 25 minutes! With a smile on their face, and there to answer all of my questions. Thank you!