There's 3 things that stood out to me about everyone I interacted with at E&R Automotive…read more 1. They all spoke to me like a human being, not a robot regurgitating a script. This made me feel like they actually cared about the specifics of my vehicle, not just a sheet of repairs to check off. 2. They were honest. Before I brought my vehicle in, I had called with questions about it first and a quote. As with any mechanic, they need to see the vehicle and run their diagnostic before giving an official quote but I knew a general idea of the repair so I was asking around to see what different mechanics charge for their labor rate per hour. I liked E&R enough to called them back but was given a different hourly rate from the first phone call. Without hesitation, the employee very genuinely and respectively said they would honor the first rate I was quoted. 3. When Eddie called me with the quote after the diagnostic and when I picked my vehicle up, he educated me!! He explained to me and taught me what the problem was and how that happens on different vehicles. He had already earned my trust but this just emphasized more so that he and his employees are trustworthy. Everyone I interacted here was respectful. The quality of work on the vehicle was exceptional. I could tell they were very thorough and tested the vehicle well after they made the repair to ensure it was fixed and there were no more leaks. I had taken it to the dealer before I took it to E&R and E&R saved me! I really just can't say enough good things about E&R Automotive, highly recommend!

I called before for an oil change quote, gave my car details and was quoted $65. I drive 20 min out…read moreto try to support this family owned business, fees and all totaled to $76. For this price I couldve stayed in my neighborhood. I called to see if they'd be willing to readjust and they suggested I come back with the cash, again this should've been mentioned over the phone the first time around. It was a quick service, but as a woman I care more about honest auto service. Would not recommend due to their lack of transparency.

Brought my car here for its first oil change, met the owner who's a jolly gentleman with a warm…read moresmile. They are up front with prices, services, and updates on the progress of your vehicle. While I was waiting for my car, a family came in to get realignment work done. Jays was honest about the shop's equipment being unable to accommodate their vehicle but was very helpful in helping them find a shop that would be able to help that family. My oil change went quick, easy, and painless. I will definitely be a returning customer.

I'm 70 years old and this might be the best shop I have ever encountered. Always very professional…read moreservice and they will NEVER try and hook you for unneeded repairs. I've been in El Paso for three years now, and I will NOT take my 2001 Chevy Silverado or my 2010 Chevy HHR ANYWHERE else (other than just an oil change). My latest experience was on 5/1/25. I tried to replace the power window motor on my Silverado by myself. Big mistake. Once I got the door apart I realized that it was a MUCH more complex job than I expected. I talked to Rick on the phone and he said, "we'll use your part and complete it for you." They did, and I was shocked when I got the bill: $95!! I was expecting at least $300 labor to complete this job. IF YOU WANT HONEST AND PROFESSIONAL SERVICE, don't look further. Jay's Automotive on Alameda in El Paso will treat you right.

Muy buen servicio Muy buen Precio en alineacion y muy buen…read morecostumer service Trabajo de mucha calidad

I paid almost 2 thousand dollars to fix my oil leak and I had to go back a second time bcz the job…read moreI needed done was not fixed it was still leaking oil . The one guy who worked on my car attitude was seemingly understanding as he had to fix the leak problem so far I haven't seen any leaks of oil yet. I will be following up with the supervisor if so bcz that's a lot of money and my time spent as a customer.

Daniel was very helpful. He answered all my question and kept me up to date on my vehicle. I will…read moredefinitely bring my vehicle back if I need other services.

Don't answer calls and try to take you for every penny. Avoid this establishment. Tried to hold my…read morebrother-in-laws vehicle for multiple weeks without telling him when he would get it back or when the part they supposedly "ordered" would come in

I've been looking for a reliable, trustworthy, affordable mechanic since we moved to town in 2019…read more After a few visits, I think we found it. I've brought both of my vehicles here for items such as brakes, belts, oil changes, and washer fluid pumps. I have been completely satisfied so far!

Lack of itemized receipt: The receipt I received did not provide a clear, itemized list of parts…read morereplaced, labor time, or applicable charges. This prevents me from understanding exactly what was performed and why the cost was so high.What I paid was a dealerships cost, so your better off going to the dealership.

I had an appointment set-up in early September for a diagnostic. I was told that I would get a call…read moreabout 4 hours prior to the appointment to ensure that day/time was still good for me. I never received a call nor did anyone show up for the diagnostic. Today is October 1st and I'm still waiting.

From the owner: Tired of Tow Trucks, Waiting Rooms & Not Knowing Who to Trust?…read more Say goodbye to the stress of car repair. At 915Wrench, we bring the mechanic to you — at home, work, or wherever you're stuck in El Paso. No waiting rooms No surprise fees No shady shops Just fast, honest, expert service From oil changes to major repairs — we fix it right the first time, with upfront pricing and clear communication. We’re not just mechanics — we’re peace of mind on wheels. Call now (915) 344-7444 or Book online at 915wrench.com 915Wrench – Auto repair made simple, honest & stress-free.

We were traveling cross-country when our 2008 Ford Ranger suffered a charging system failure and…read moreleft my family stranded in El Paso. After an incredibly frustrating roadside assistance experience, I called Dave's Mobile Auto Repair and could not have been more impressed. Dave responded quickly, accurately diagnosed the issue, provided a very fair estimate, and got us back on the road the very next day. What stood out most was his professionalism, honesty, and willingness to help. Even though it was a holiday and he was supposed to be off, he understood that my daughter and I were stranded and made an exception to come help us. Dave was knowledgeable, efficient, accommodating, communicative, and genuinely kind throughout the entire process. It's rare to find someone who combines technical expertise with such great customer service and integrity. I would absolutely trust Dave again and would not hesitate to call him for future repairs if needed. If you're in the El Paso area and need an honest, dependable mechanic, I highly recommend Dave's Mobile Auto Repair.

Dave showed up on time. He completed the work efficiently. He's very professional. He's friendly…read moreand genuinely seems to love his work. Considering he's a mobile mechanic, his pricing was very fair.