These guys are excellent. Quick diagnosis of the problem, offered a couple fixes based on cost,…read moreand did a great job with the repair. While I took my Jeep in for an exhaust issue and an O2 sensor replacement, I'll call them first for any future car repair needs.

Been working with this group for 7 years now with the kids cars. Always honest and fair.read more

We have been going here as a family for about 60yrs+ they have always been good to us. Some of the…read moremost honest working and straight forward Mechanics I've ever worked with. In my eyes the best mechanic in Middletown and part of our family.

This shop was scheduled to look at my teen's vehicle tire (12/2017) which had stripped lug nuts and…read moreneeded fixed to be safe to drive again. I called ahead to be sure someone would be available to look at it and the man said they would. When I got there there was a truck being worked on and I was told it would be in "just a minute" before they'd get a chance to look at it. Long story short, they hemmed and hawed around, wasted my time, and ultimately never even looked at my vehicle after 90 minutes! This is not how a professional business is run. The owner has no integrity.

After a frustrating experience with a previous shop that failed to fix my car (2011 BMW 328xi), I…read moredecided to take it to Specialty Motorwerkes. From the moment my car was dropped off, the staff was professional, helpful, and friendly. They took the time to explain what was wrong with my car, what needed to be done, and why. I really appreciated their transparency and communication throughout the entire process. Not only were they easy to work with, but they also completed the repairs quickly and efficiently. Now, my car is back on the road and running well. I couldn't be happier with the service I received. Update: It's now been about 2 weeks since I got my car back and everything had been working fine, no lights on my dash whatsoever. Unfortunately ,my car broke down (went into limp mode) again. So, they fixed general issues, just not the issue causing it to breakdown. I thought about taking my car back but when my father called the first thing out of their mouths was talking about a charge for looking at it again. This being the 2nd shop I had taken it to and the 2nd time I was failed by a shop, I didn't really have the means to spend another few thousand on it. Very upsetting, I was considering this shop to be a go to for me.

Perhaps the new 'Specialty' is trying to rob customers instead of doing a fair service at a decent…read moreprice? DO NOT look at reviews older than a year; that's apparently the prior owners who actually worked with honesty and integrity. My van went in with what I already confirmed was 2 bad relays, a bad fuel pump, a leaking power steering pump (Toyota used ATF back then, which is highly corrosive) and a dead alternator from the PS leak. Unless you supply external power, it was key dead. With power, all primary safety items such as, lights, front wipers, signals, blowers front and rear, power windows & locks, buzzer, horn, and the radio work. The cruise control does not work due to an illuminated BRAKE on the gauge cluster disabling this for safety. I believe it's the emergency brake lever needing tightened, and a weak brake cable that might need replaced soon. On a bottle the van cranked started ran and held idle without issue. I- like many- assumed this was the same shop as it used to be. RUN! AVOID!! Dalton called a week after it was dropped off (and the van NEVER moved, the tires aren't marked by chalk but I confirmed their drop off position visually) and proposed orally $1197, (I repeated it twice and wrote it down) to replace the fuel pump, fix the AC (provided it didn't need an evaporator, oil to convert to R134- a common and uncomplicated process if the a/c system leaks have been remedied). I was highly concerned they didn't see the obvious ATF coating everything stemming from the PS leak, but Dalton said they'll go ahead and do the fuel pump and adjacent electrical, with the PS leak and full A/C cost TBD. Not unrealistic with a 40 year old vehicle, I figured if it needed converted to R134, they would need to replace the accumulator, need a conversion kit, have to replace any leaks in the AC system... this section was indeed left open. However... he NEVER gave the quotes in writing at this point and by law I should have been entitled to those to see what he was saying on the phone. There is ZERO POINT putting another new alternator on without actually fixing the issue. NONE! He assured me on that 8/29 that he would be directly in contact when the PS issue was verified and quoted out. Nothing for nearly another week, so on 9/3 the van again was visually confirmed as not moved. I call for a status update. No mention of the supposedly 'approved' additional charges at that time. Nothing in writing... 9/4 he calls back and the 'initial' cost somehow went up to $1917 (again- nothing was provided or agreed to in writing at this point) and now we're looking at upwards of $3200 with no guarantee of the scope or scale of repairs- saying it may end up more. What was NEVER agreed to was the fuel system costs that only NOW SUDDENLY appeared after I rejected the $3200 quote. In their system he is able to manipulate what I supposedly agreed to, to show as "agreed" and checked off. That's right- his own software gives him the ability to back up his lies!!! PROFESSIONAL CON ARTISTS!! There are zero part numbers in their supposed 'estimate.' No labor times; no credits for overlapping operations (such as if you take of an alternator, the belts already have to come off). An honest and transparent shop will always be up front with you and disclose these things. Good techs make more money by being accurate and efficient with diagnostics and repairs... So just to recap: he is demanding $685.01 for a van that has NEVER had a wrench turned. He checked off without my authorization a $467.56 charge for "additional time you approved last we spoke." Dead lie here... So I proposed 2 hours plus tax to be done as-is where-is; there was a mutual expectation up until today that I'd have a van running, starting and stopping, and at least a full picture of A/C costs estimated for somewhere in the neighborhood of $1200 plus some shop fees taxes etc. Nope! Now he says I have to pay in cash (knowing this is EVIL!) AVOID AVOID AVOID DISHONEST PEOPLE

This is a business you can trust! Took our older car in because of a nasty grinding sound. It…read moreturned out to to a minor fix and they charged a minimal amount. The check engine light cane on, took it in, and they tested it over the course of two days. They tried a simple fix first-an approach I love...not only has that worked so far, they did not charge us for it. I highly recommend HALT- Henry's Auto and Light Truck repair.

Proceed with caution if you are taking your vehicle to Source 1 Automotive!…read more My F150 had new outer tie rod ends installed, so I took it to Source 1 for an alignment. They said they could not complete the alignment because the new tie rod ends were seized and they tried to sell me new ones. To make matters worse, they insisted on charging me, full price, for the alignment which wasn't completed. I agreed to pay full price if they would honor finishing the alignment once the issue was addressed. When I inspected the tie rod ends, they could be adjusted without issue. I took it back to Source 1 for the alignment to be finished, which was completed without issue. At this point, they tried to charge me, full price, again! Their practice is unethical and predatory.

I've taken my C5 Corvette there now for a few years for routine maintenance and any repairs needed…read more I have found them to be professional, trustworthy and fair. My recent experience was beyond my expectations, as when we encountered an issue that delayed my service, they were all over it and in the end, I couldn't have been more satisfied. Special recognition to Anthony there who was extremely professional and helpful. Wouldn't trust my Corvette to anyone else. Jim Ghere Cincinnati

Gets me in quickly when it's needed. And fixes it quickly and for a reasonable price. Highly…read morerecommend.

He just saved us a lot of money after we were lied to about things that "needed" to be done at two…read moreother shops. As well, the major issue--our brakes--we had been told not three weeks ago were just fine by another place. Nope! Nothing fine about them. When the ABS light came on and I could see brake fluid leaking, it was pretty obvious that the other shop hadn't even bothered to check them. He will definitely be the only place we take our family cars from now on!

The guys at Ray's fixed a muffler issue I had with my truck in a reasonable time frame and for a…read morevery reasonable cost. I will use them again for muffler issues and I recommend that you do too.

Great guys who do quality work at a reasonable price. They got us in within one day of calling.read more

I had an issue where the exhaust pipe broke due to rust between the engine and the muffler. I…read morecalled Big Al's and communication was great during my initial phone query, drop off, when they called with the estimate and during pick up. I asked them to also provide feedback on overall rust condition under the vehicle. They took a look around and gave me a thumbs up. I appreciated the extra service. Overall the service was done quickly, the cost was reasonable and the initial estimate was accurate.

I took my 2005 pickup truck in for an exhaust system estimate and dropped it off. I advised the…read moreguys at the counter that because it's a high mileage vehicle I'd appreciate if they can keep the price as low as possible. They gave me the feeling that were truly listening to me, making eye contact and were very courteous. They pulled it in almost right away and on my way home they called with an estimate surprisingly low and explained how and why they were able to keep it at a minimum. I gave them the go ahead and less than two hours later they called to say it was done. They also texted an app to me, making the credit card payment process super easy. My truck is so quiet now I'm afraid I'm going to hear whatever else may be wrong with it (smiling). I am totally sold on Big Al's and have already started spreading the word to my friends and family. In one afternoon they restored my faith in the service industry that there are a few businesses that are actually focused on customer satisfaction. Thank you Big Al's!!!