I saw Dr. Mark for the first time today. He was so nice and took plenty of time, the process didn't…read morefeel rushed or like you're a station on an assembly line. He took time to explain everything and he listened. He's very approachable, professional and did a thorough exam. The office is simple, clean and comfortable. The staff is super nice and helpful with insurance questions or selecting a pair of glasses. An all around good experience!

Dr Mark is a superb eye Dr. Very thorough exam with helpful explanations. Did not feel rushed at…read moreall and he was very happy to answer all of my questions. If you are currently looking for a great eye Dr make an appointment. Thoroughly recommend!

Amazing place!!!! Dr. Hapner was amazing!!! He was super kind and good at his job! Definitely…read morerecommend!!!!!!!!

Dr. Hapner is truly outstanding. He is exceptionally knowledgeable, professional, and genuinely…read morecaring. His expertise made a meaningful difference for my family. My mother was experiencing an eye infection, and he addressed it promptly and effectively--she felt relief right away. He also got both of my parents' eye prescriptions correct on the very first visit, which they greatly appreciated. They were extremely happy with their care. I would also like to commend the front desk staff for being so accommodating and helpful in arranging a quick appointment, especially since my parents were visiting from out of town. Thank you to Dr. Hapner and the entire team for such excellent care and support.

The staff was very courteous and polite and helpful. Dr. phong was very professional. He explained…read moreeverything and what was needed and why.

Incredibly rude. My mother is illiterate and asked for help in filing out paperwork. She was…read morescolded and told to "fill out the damn form-it's in Vietnamese!" Luckily, she figured it out herself before leaving without an exam. I will be looking for a different Vietnamese speaking provider.

Great place - friendly and helpful people. Came in for a nose piece for glasses from another place…read moreand they accommodated me completely.

(This experience is from 2025. For some reason I was unable to post it at all by the…read moresystem/company, until now) I was searching for a new eye doctor in January (2025), and so I saw that this place was near my house and had strong reviews. My appointment in January was generally fine. Dr. Patel is considerably more personable, professional, and kind than the staff working in the front. I liked Dr. Patel, she gave me a new prescription, explained that now I need transition lenses and gave me options for getting contact lenses for distance vision and using readers for up close, which is what I opted for. The ladies at the desks upfront are clearly there to insist that customers purchase contacts and glasses through Eye Wellness. I learned a couple years ago- GET YOUR CONTACTS ONLINE!!! They are literally 50% cheaper or more. Same was true for this most recent prescription. They quoted me $250+ for a 6 month supply of monthly lenses. I got them online for $130. And opted to purchase my glasses thru Zeelool, and both of the ladies tried hard to discourage me from doing that. I declined. Fast forward to April, I'm getting migraines. I haven't gotten migraines in quite a while and began the process of elimination to try and figure out what was causing them. When I eliminated my contacts and went back to my old prescription glasses, no more migraines. As I was experimenting I also went back to Eye Wellness to request a follow up for Dr. Patel to double check my prescription because it just didn't feel quite right. My near and distant vision was never as sharp as it should be (as it has been) and this inability to see close unless I have on readers seems strange to me because without any contacts or glasses I see just fine up close. So one of the ladies took the glasses I had with the new prescription, verified the lens was my new prescription (despite them saying Zeelool may mess up my prescription) and proceeded to tell me it takes a couple of weeks to adjust to the new prescription from the "Alice in wonderland" effect. I replied yes but it's been months, and I'm getting migraines. I also explained I do not use my glasses much, I really wear my contacts everyday and use readers. So she made the next available appt which was a week away. I confirmed I wouldn't be charged for this follow up appointment and was given no other instruction. I showed up for my appointment expecting that I would be receiving another eye exam to verify that my original prescription was correct. That was not the case. I was informed by one of the front desk ladies who also does some of the diagnostic tests, that Dr. Patel will need to see me with my glasses to evaluate whether there's an issue with the glasses. I explained (again) that I don't typically wear glasses, I prefer wearing contacts, which are the prescription they wrote for me, so I assumed they were going to reevaluate my eyes and ensure the prescription was correct and that no one told me I needed to bring in my new contact prescription AND my new prescription glasses (that I don't wear). I live literally a 5 minute drive from the place and Dr. Patel was in with another patient so I said I can run and go get both and come back, and she said no we'll have to schedule you on another day, I asked why I couldn't be examined at least then since I waited a week to come in, and haven't been wearing my new prescription to avoid getting migraines, and no one told me I needed to bring them with me to be evaluated. So she went to consult Dr Patel and then said "yea you need to have your glasses with you so she can check the prescription on you". Again completely not getting the fact that I said numerous times I wear contacts normally. I don't even know whether she accurately explained the situation to Dr. Patel, so I can't even fault her in this situation because it was her staff that is responsible for the poor communication and inflexibility that occurred related to this follow up exam. So this front desk woman said the next available appointment is next Wednesday and that's when she could schedule me to come back. I won't be returning to this place as a result of the abrasive attitudes of all of the front of the house ladies working there. I hate to leave a review like this because I really liked Dr Patel, and I do not enjoy giving negative reviews to any women owned business. However, when the attitudes are not welcoming, and there is clearly an effort to suck customers dry by upselling glasses and contacts and discouraging tactics that actually save us money in the current economic conditions, I have to say it.

I have been a patient here for over 30 years. However, when I became a patient it was a single…read moreoperation by Dr. J. Uyeda. He has since retired and several doctors have taken over the practice. My eye appointment is coming up soon and I will provide an update after my appointment. However, thus far everything has been good. My eyeglasses once ordered always arrived within a week. Although, they will tell you within 2-3 weeks. I have never had to wait that long.

I have been coming here for way too long before it's current owners Dr. Kim and Dr. Lu took over…read more With the two new owners, I'm very happy to say this place has been refreshed and renovated. What is great to see that is consistent from the prior owner is at the doctors are incredibly talented skillful helpful and personable. Dr. Lu is who I usually deal with and she is fantastic for not only myself but my entire family. What I like about her style is that she's very clear concise direct and focused on the health and vision of my eyes. This place continues to have an incredible selection of frames as well for all price points. The entire front office staff is completely different than it was with the prior doctor and that's OK because changes always happened. What I am glad is at the front office staff like their predecessors are super friendly and personable. They're always willing to help and always trying to be accommodating. I truly enjoy coming here because they don't waste my time and they're extremely great at what they do. I have consistently bought frames with lenses here and they are punctual and transparent in pricing and they never try to up charge you or sell you things you don't need. I appreciate this because they don't waste my money. If anyone is looking for an eye doctor and an office that takes insurances and does a good job for your annual checks and cares about your eye health and your vision, This is the place!!!

Muy agradecido y satisfecho con todo el staff por el trato recibido y por el servicio que me dieron…read moredesde la amable recepcionista pasando por los doctores durante mi examen tambien agradecido con Morgan que me explico mis beneficios muy claramente y tambien me recomendo lentes de diferentes precios sin verse querer venderme algo caro sino que me dio recomendaciones de todos los precios y me acertadamente del modelo que andaba buscando, tambien muy agradecido con la asistente de manager Daisy Vazquez por siempre en todo momento tuvo una amable actitud y sonrisa para ayudarme y atenderme cuando necesite regresar para ajustarme los lentes y apesar que ya habia pasado un tiempo desde que me entregaron los lentes ella en ningun momento me dio una mala actitud al contrario me ayudo en todo momento y muy amablemente para solucionar mi problema de la mejor manera posible, muy recomendable el servicio de Rosin Eyecare de la 1926 W Irving Park Rd.

They are nice people... when you can get them. They are often inaccessible…read more Attempts to reach them during normal business hours are often stonewalled. Phone calls are often directed to an after-hour recorded message instructing the caller to phone back during normal hours. That is fine except the calls are being made during normal hours - weekday mornings at 11 AM for instance. The recorded message indicates their open times and my calls fall within those times. This is now happened to me on several occasions. It's become impossible to determine when they will be in the office, making it very difficult for me to plan visits. I have been a client if this office for several years - dating back to when Dr. Siegel owned the practice and never had a problem, but they are becoming increasingly difficult to work with.

I really want to thank the staff at Visionary Eye Care Professionals for taking me on at the end of…read morewhat was probably a long day. I was treated with the utmost care and concern. Everyone went above and beyond. I really appreciated the attention to detail and the explanation of the optical event I experienced. Thank you!!!

I always tell myself that I need to leave reviews more often and this was definitely one of those…read morecases where it absolutely NEEDED to be done. I have worn glasses most of my life, and never have I had a more thorough and thoughtful eye exam than I did yesterday at Visionary Eye Care. Dr. Ciszek and his team were so friendly and helpful, they not only explained everything that was happening, but also everything that was going to happen with a new prescription, why I needed it and the reasons behind the change. I will never go anywhere else again unless one day I'm forced to. Thanks, Visionary!

Dr. Grinman has been my eye doctor for close to 20 years. He's the only doctor in the small clinic…read more His staff is efficient, helpful, friendly, and professional. I love having an independent eye care office where I know them and they know me. Dr. Grinman has referred me to specialists when needed. It's fun when he weighs in on my frame choices! I think he likes when his patients feel they look good one of his wide array of frame choices. My eye doc for life. (Please don't retire!)

Great help with my daughter picking out glasses after she had trouble finding something she liked…read morecovered by Medicaid/Allkids at another optician. They do have multiple front staff and an optician sat down with my daughter to go through the trays of frames that were covered. Efficiently, the optician picked on possibles to try on (that weren't obviously too big/small) and my daughter narrowed it down to two, and there was a clear favorite. Their staff had been very helpful over the phone, confirming coverage and suggesting when to visit to drop by (since an appointment isn't needed) but that they wanted to manage their customer traffic for COVID.