Danny came to my house to repair the garage door. He seemed honest, really soft spoken and kind. He…read moresaid I'll only charge you for what's needed to be repaired. After fixing our door he suggested we get the springs changed because they're old and it'll eventually snap. He gave me 2 prices. One for basic and one for heavy duty. We were hesitant as it was expensive. He said let me call my boss and see if you can get a discount. Literally minutes later he said we can get a deal with the heavy duty. We moved forward with it. When he was done he said we should also get a new motor. He can give me a discount as well. At this point my husband was working and I said I'm not going to make big financial decisions without him. Later, my husband went to inspect the work and saw that the springs used were not heavy duty, they're color coded. He called and asked for the manufacture of the springs to confirm durability which they refused to disclose. He was then quickly offered a partial refund. Due to this experience my husband left a negative review. We originally chose this company because of the positive yelp reviews and felt we wanted people,like us, to be forewarned. Now they are calling us from multiple phone numbers, came to my house while my husband was at work, and left us a threatening voicemail if we do not call them back. Needless to say, as a woman with small children, I do not appreciate the unexpected visitor. This harassment has been going on for days. They threatened to come with the police and lawyers because they're not going to service us anymore. I don't understand as the service has been done and paid. We will no longer work with you in the future. We've already looked into calling our local police department if this harassment continues and have saved our call logs, Google doorbell camera videos, truck license plate number, and voicemails. If we need to, we will contact the BBB. Under the Consumer Review Fairness Act (CFRA) this form of retaliation is illegal for businesses to behave as such. It's a shame instead of learning from their review and doing better for their customers they choose harassments and threats.

Aggressive Upsell and Worthless "Warranty"…read more TLDR: they will aggressively upsell you to replace things that aren't broken, promising a seven year warranty. But when something they install doesn't work, it's total crickets. Longer version: Little over a year ago, the spring on my garage door broke. Should be a couple hundred dollar job. These guys come out and the upsell starts right away: Upsell 1: they say I should replace the springs on both doors, even though only one was broken. Upsell 2: they then aggressively sold me to replace both openers even though both still worked. Their pitch was that the openers were old, that if I replaced them now, they would give me a great deal and then I wouldn't have to worry about my garage doors for years to come. They specifically emphasized that they stood behind their work with a seven year warranty. Their prices are definitely on the higher side for the industry. So what should have been a couple hundred dollar job turned into a bill over $4,000. Fast forward to current day. One of the openers they put in starts not working. I call, they come out. And the very first thing they recommend is: Upsell 3: They claim there's nothing wrong with the opener. It's something with my doors. The red flags were definitely there. Because I know that door moves up and down smoothly. But they insist this is the problem, which they then fix for $1000. (Well above market rates). So now I'm into these guys for $5000. And a day later, the opener stops working again. They come out, leave. Problem remains. They come out again. Problem remains. It is absolutely obvious that the opener is defective, and if they stood behind their 7-year warranty, they would put a new one in. But they won't. So I'm down $5000 for a job that probably should have cost 50% of that if I had taken my time and gotten multiple quotes and dealing with a doubly dangerous situation (the door stays open so thieves can get into my garage, and there is a risk of it coming down and injuring someone). They then finally replace the opener, but with a vastly inferior version with less power and less features. The reason? Because they're losing money by doing warranty work! Seriously, what's the point of the warranty then. I'm not saying you should never use these guys, but if you do, take the following advice: 1. Make SURE you get a quote, including from a big box store like HD, before you buy their upsell. You may find a significant price difference. 2. Take any warranty claim with a huge grain of salt.

Joel was listed second on yelp's garage door service for my area. We talked on the phone at 10:55…read moreand he was able to be here in an hour. It's too bad that he wasn't listed when googling yesterday for garage door repair where i evidently called a call center, Precision (888-629-6127) who directed me to "Garage Door Service (949-542-6999). Joel replaced the garage door springs and brackets which were replaced yesterday by Garage Door Service who charged me $4,400 for that plus brackets, labor and tax. "They" told me that i needed a new wall motor and quoted me the lowest price of $2,700 to fix my problem. Thankfully, i wanted at least one other estimate and Joel, an honest self-employed man (my parents were self-employed) came. He was actually more upset than my aunt and i over what they did - wrong parts, outrageous repair bill and wrong "fix" of replacing the motor. The true garage door fix was to replace the springs, with the correct springs. And the cost with labor under $450 vs. $4,400!

Had a great experience with Joel and would absolutely recommend him! He took the time to explain…read moreexactly what was going on, walked me through both short- and long-term options, and never once felt pushy or salesy. Pricing was very transparent and honestly in line with what you'd expect if you bought the parts yourself, which I really appreciated. We ended up replacing the spring and getting a new opener, and everything was done in under 2 hours!

Thanks to Dave! No money spent, no garage technician needed. Garage Door Basics had the most Yelp…read morereviews so I went with them. Contacted GDB and Dave explained to me what the error codes were on my Liftmaster garage door opener. His pointers and a bit of YouTube and my garage door was fixed. No estimate needed, no spent money, and awesome customer service. If I really need someone to come in and check my garage, I'm calling Dave and GDB. They saved me a ton of money and earned a customer in return for anything else that comes up with my garage. Thanks for the communication and customer service.

Absolutely excellent, both service and communication. Got our problem solved quickly and it was a…read morepleasure to learn from Jacob what was the cause (and easy fix). Total 5 star company.

Thank you Danny from Neighborly Garage Door Pros-you cameout right away to fix our garage door and…read moreit was urgent. The whole job took about an hour and he explained everything very well. Highly recommended Thank you again

Leroy replaced door spring cables and drums. Great job - prompt response on a holiday. Was very…read moreefficient. I highly recommend.

RNG was prompt in coming out to repair our garage. Ron was efficient and offered us a competitive…read moreprice that beat another company. Overall a great experience and would highly recommend!

Avi came out the same day that we called and fixed the problem within 30 minutes! Great response…read moreand great service! He even showed me what the problem was and how he fixed it! Thanks Avi!

Ron was punctual, fast, and professional. He gave reasoned and understandable recommendations. The…read morenew hardware in our garage looks and sounds great. Very satisfied!

Ron was a great help today. Quality work & great pricing with a quick return time. If you need any…read morehelp with garage doors or gates . This is the company to hire. Thank you a lot !

Friendly service and quick response time and fast work. Very happy with their work. Thanks Leroy!read more

A professional inspected PGD's work and immediately saw this large hole cut into the drywall to…read moremount the spring instead of properly bolting it to the wall with a brace. As a result, the spring isn't centered with the outside cable drums and is causing the door to come off the track. They also estimated that a proper spring installation is about $550...not $775. I want a refund!

I had a really great experience with Garage Door Doctor and wanted to share. The owner came out…read moreand, instead of trying to sell me something I didn't need, gave me honest, thoughtful advice about my situation. It was clear he genuinely cared more about doing the right thing than making a sale, which is pretty rare these days. I really appreciated how straightforward authentic he was. It made the whole process feel low-pressure and trustworthy. If you're looking for someone knowledgeable who will actually look out for your best interests, I strongly recommend reaching out to him and will definitely be using him in the future for all of my garage door needs

Amazing, quick service! Kenji explained what the issue was and what was required for the fix. He…read morebroke down the concepts in a very easy way to understand and also pointed out how to extend the life of the garage door and the motor. The price was very reasonable compared to others and I very highly recommend his business to anyone else. Thank you!

Very responsive, helpful, and honest when replacing the springs and servicing my garage door. Got…read morehere quick and stayed late to get the job done. Thanks!

These guys came to the rescue! We have a very heavy garage door and one of the springs gave out. We…read morecalled a few companies and after sending pics no one seemed to want to deal with it because we have custom springs. We have a new home being built next to us and asked if the builders had a contact. Without hesitation, he suggested Shay at GR8 Garage Doors. Shay sent a guy out to confirm measurements and was somehow able to find our garage door manufacturer. (of course the door was discontinued) Regardless, he was able to make custom springs and sent his tech Berto over for installation. I've got to say, this company went above and beyond. Shay took the time to educated me on springs and the different types available and pros and cons of each. Berto was professional and kind and you can tell he knew what he was doing. Their pricing was competitive as well. I would not hesitate to contact them again and recommend to family and friends. IThanks guys! You went above and beyond.

Garage door not opening, David from E&E arrived to our home, from beginning to end, very…read moreprofessional, patient, quality , clean , Educated on all items he took the time ,ball installed wonderfully, Great price and also on Holiday , I'm totally greatful for the expertise and workmanship Thank You, David LaWanda

I called David regarding an issue with our garage door sensor that wouldn't let the door shut…read morewithout holding the button down. He was able to come out within an hour fixed the issue in 2 minutes (misaligned sensor), and took the time to educate us on the issue. He was also kind enough to nail down a loose siding for us! He wasn't going to charge us, but we insisted on paying him for his time. Would highly recommend to anyone who needs quick, quality service!