I got an appointment the same afternoon I called. I was so relieved. because my pup was going away…read morefor training camp soon. Dr. Tunnel was WONDERFUL! She bonded well with Greta, so her health checkup was drama free. Dr. Tunnel made going to the vet a really good time. She explained everything so I understood what I had to do once I got home. The whole shabang was ~ $300 and a great experience. I highly recommend and appreciate CityVet - White Rock.

My 6 year old chihuahua had her first dental cleaning here today with Dr Tunnell. We had an…read moreappointment about a month ago to go over my questions and concerns since my dog has a heart condition and I wanted to make sure anesthesia would be safe for her. At this visit Dr Tunnell did a thorough exam and walked me through what to expect. I dropped her off at about 7:30 this morning and was reassured once again that she was in good hands and would be fine. They said they would message me updates, which they did, but I didn't expect my dogs procedure to be done so late in the day so I was expecting updates earlier in the morning. When it came time for her procedure Dr Tunnell herself called me to let me know when it was starting, a second time to confirm it was okay to extract a tooth, and a third time to let me know she was awake and ready to be picked up. In the last phone call she gave me directions for caring for my pup. I feel very confident my dog received quality care and treated like one of their own. I was very pleasantly surprised by the cost when I picked her up, it was much much lower that the high end of their estimate, and super reasonable compared to competitors. I will update once my dog is healed but I would absolutely trust Dr Tunnell and the staff at CityVet white rock again.

My 5 month old kitten broke his leg and I was so scared about what to do. I was able to make an…read moreappointment the following day and their ortho was available to get a good look at his X-rays. They determined it was a clean enough break to cast him and let it heal on its own. My kitten was so crafty he escaped his cast several times but the staff was kind enough to let me bring him back in to rewrap it. After a week of that, they xray again and determined it was healed enough to let him go without it but to keep him calm in a room without stuff to climb and jump on. Walter is lucky he's a kitten and healed quickly! The staff was so friendly and welcoming and answered every question I had about my kitten as well as the costs along the way. Everything was laid out before I signed for treatment. Overall great experience. Thank you!

My baby does not mind going to this veterinary office ..Everyone professional and great with the…read morepets.

I received a message from John Michael and Kathy, the owners, regarding my concerns. They have…read morereviewed the training with their staff and addressed the issue. I have since dropped my Ramsay baby off again for grooming and have been very happy with the experience.

I've taken my rescue dogs to Kinder Critter for grooming and have always appreciated the kindness…read moreof their groomer, Amber. Unfortunately, my recent interaction with the owner was one of the worst and shocking customer service experiences I've ever had. One of my dogs is a high-anxiety rescue who requires medication for grooming, and couldn't be groomed that day due to construction noise going on at the facility. When I asked to briefly speak with the owner about the situation, he interrupted me before I could explain and said, "That noise is not our problem. I don't care." When I questioned that response, he repeated, "I don't care. Just leave." I was honestly stunned and simply picked up my dogs and left. A few minutes later he called me. Instead of speaking to me in a professional way, he immediately justified his behavior by saying he was stressed because of the construction. When I told him I wasn't returning he called me a "two-faced b****" and told me to "f*** off" before hanging up on me. The front desk staff were kind and professional, and Amber has always been wonderful with my dogs. But the way I was spoken to by the owner was shocking and completely unacceptable. Pet owners trust businesses like this with animals that are essentially members of their family. Being told "I don't care" twice by the person running the business, followed by that kind of treatment, destroyed any confidence I had in returning. Because of this experience, I will not be bringing my dogs back.

We love BHV! We use the central and lake highlands location, and our 9 month old puppy loves it. We…read morerecently boarded him for the first time and he did great! We love that we get to see photos every day he is there. The staff is sweet and knows him by name. He is actually excited to go inside when he gets there!

BHV (Central, Cedar Springs, and Lakewood) is, by far and away, the best daycare/boarding facility…read moreI've come across. The owners and staff are highly competent, nurturing, and trustworthy. It means the world to me to have access to a well-run facility where I know my dog is loved and cared for in the best way possible in my absence. It's equally important that I have full faith and confidence in them, and I never have to worry when he's there. I rave about this group to anyone who will listen and have referred a few people whose dogs are now regulars. Absolutely love BHV!

Dog Palace was recommended by two friends and Oliver has LOVED attending daycare over the past…read moreyear. As a new dog mom, it is hard to trust strangers with your fur baby, but they are so attentive and I feel they truly care. As soon as we pull up, Oliver sprints as fast as he can to get inside. I love getting the pictures throughout the workday! Highly recommend!

I have been bringing my fur baby here since he was able to come (about a year now). My fur baby…read moreloves the staff and so do I. When Nash realizes where he is, he gets so excited. I feel super comfortable leaving him here as they interact and love on the dogs. The price might be a little high, but you cant beat the quality of care your fur baby will receive here.

My dog was well taken care of. I will use D best pet sitting again. Responsive and easy to…read morecommunicate with.

This was the first time I have left my dog anywhere overnight because I recently adopted her. I…read morehaven't traveled in the last 4 months because I was worried about boarding her someplace. I believe that she went through a tough time before I adopted her. I saw the great yelp reviews and I decided to call and she answered right away and agreed to meet my dog and I was that afternoon for a walk through. I wound up leaving my dog over the weekend and Julie was very sweet and you can tell she is an animal lover. I felt very comfortable leaving my dog with her. She has excellent communication skills too. My dog came home and was happy to see me but she was a happy happy dog so I that's a great thing. I recommend trying this place if you want someone that lets your dog run freely and play with other dogs as well. It was my dogs first time and I will be taking her back next time I travel.

I have been a client at this location of MetroPaws for over 10 years, with the primary reasons…read morebeing the excellence in medical care for our family pets, however, in my last visit the excellence in client care was also proven to be beyond anyone's expectation. Our highly fearful dog became lose in the parking area, zig-zagging across and up and down Skillman for approximately 15 minutes until he was caught. Without the help from clinic personnel, I fear what could have happened. I want to highlight Vanessa who brought out treats and an extra leash and, of course, Dr., Deresz who is brilliant! There is no better vet clinic for anyone's animal -

Love this place now! Dr scott and dr jarvis saved my babygirl and did the absolute most amazing…read morework in order to get her better, happy, & healthy. Definitely recommend coming here for your furbabies

We absolutely love this place for grooming our doodle. Marcelo and his wife actually love what they…read moredo and don't shame you if you bring in a doodle like most groomers, lol. They're kind and helpful and make you feel taken care of. Show this small business some love! You'll be so happy you did.

From the owner: We are the Best Doggy Daycare Hotel Groomer in Dallas! We have a clean, fun, and loving environment…read morefor your pets. They will have a chance to make new friends while they are here. Your pet need a new do for the summer? We got you covered. Just give us a call or text. As about our specials.

Dr. Woolley has always been amazing with my Piper during her regular check-ups and vaccinations…read more Dr. Woolley does not do dentals so Dr. Rowan was able to react quickly during surgery to a previously unknown gene mutation making my girl extra sensitive to sedation. Piper came out of surgery doing great and I know that's because she was in excellent and experienced hands!

First off!, we LOVE Dr. Woolley!! she's so amazing. very informative, sweet and gentle with…read moreanimals, and always understanding and apologetic when something isn't explained or addressed well,.. even when it's NOT her fault. That being said, f*** this clinic. we've been charged for things we were VERY clear about not wanting (if my pet actually received vaccines unasked, I'll never know), not being told what happened or informed about what exactly was administered / outcomes to expect, and blatant disregard for getting prescriptions submitted for meds that should be top priority. On top of all this, they were not treating staff properly and had a huge shift in techs and now, with literal exception of two, they are incompetent and just don't care. Save yourself the headache and just find a different vet.

Everything about this business is excellent. I have been with them at least 8 years and I…read moreappreciate the effort they put into the dogs. My boys love going here. I love the fact overnight stays are supervised. See you all soon.

Everything and person who works there are just great. Very nice and caring and the groomer also…read moredoes excellent work. My dog can't wait to go. A quality business that you can trust. Sally Hill