I used this store recently for a number of Amazon returns. In anticipation of a wedding, I ordered…read morea number of dresses from two particular brands, in various colors and sizes. The return experience on Amazon was confusing and frustrating because each link only contained the brand and style of dress, not the color or size. And several returns required that I package them and print labels while others worked with a scanned code. I did my best to organize everything but made a couple mistakes. I stepped out of line 3 times to sort things out without holding up the line. The clerk was exceedingly helpful and patient, making the entire process easier and less frustrating. She even printed one label and finished packaging one dress for me. I highly recommend this store.

DO NOT GO HERE! MARCELO is the WORST! I've been a loyal customer of the UPS Store on 13th St. in…read moreImperial Beach for several years, and until today, I've had nothing but excellent customer service and amazing help from the staff. Unfortunately, that changed during my most recent visit. Marcelo was working the counter, and to put it simply, he was an absolute jerk. I asked him to tape a box shut for me, and he told me he could but that it would cost me a dollar. I wasn't thrilled about being charged for something so small, but I agreed and told him to go ahead. Then, as we were taping up the box, I asked him to tape it a specific way, and he refused. He told me that if I wanted it taped my way, I'd have to buy an entire roll of tape. I was honestly shocked. I was already paying for him to close the box, so I couldn't understand why he couldn't simply apply the tape the way I asked. His response? "You can tape it the way you want it taped if you buy a roll of tape" and pointed to the rack of overpriced tape they have on sale there at the store. Completely unhelpful and unnecessary attitude. To make matters worse, when it was all said and done, he charged me $3 for the tape, even though he had clearly said $1 earlier. When I questioned it, he insisted he said $3, which he definitely did not. The whole interaction was unpleasant, frustrating, and completely out of line with the level of service I've always experienced at this location. After years of using this store for both personal and business shipping, I will no longer be giving them my business. I am also going to tell fellow business owners who I know use this location about this encounter. Marcelo has zero customer service skills and should not be working in a customer facing position. I highly recommend visiting another UPS Store where you'll be treated with respect and basic professionalism. I forgot to mention that on my way out Marcelo pointed to a holder with business cards on the counter and in a sarcastic way said "you can take one of these if you want to complain, I'll make sure I forward the email to my boss" like the rude unprofessional employee he is.

This review is long overdue…read more As someone who's petite, I've struggled for many years to find clothes that fit me just right. More times than I can count, I've had to return pieces I absolutely loved because they simply weren't made for my frame. Finding Hector has truly been such a blessing. He has tailored countless pieces for me, and every single one has fit perfectly. Instead of settling for clothes that "kind of" fit, I now get to wear pieces that make me feel confident, comfortable, and like the best version of myself. It's amazing how much a perfectly tailored outfit can completely change the way you feel. Beyond his incredible assistance, Hector is one of the kindest, most genuine, and professional people you'll meet. He is patient, detail-oriented, reliable, and truly takes pride in his work. He always takes the time to make sure everything fits exactly how you envision it, and you can tell he genuinely cares about his customers and the quality of every piece he works on. I've trusted Hector with countless alterations over the years, and I'll continue to support him and recommend him to anyone looking for exceptional tailoring. It's rare to find someone who is not only incredibly talented but also so warm, humble, and dedicated to their craft. The photos I've attached are just a few of the many pieces he's tailored for me over the years, and I'm so grateful for every one of them.

Recently took my Alice bomber jacket to Blanca's Alteration Shop on Broadway, and I couldn't be…read morehappier with the results. I dropped it off on 03/13 and picked it up today--overall a quick and smooth turnaround. Hector assisted me throughout the process and made everything easy from start to finish. I had the body length of the jacket cropped by about two inches, which also required adjusting the zipper. The stitching came out incredibly clean and looks professional--you honestly can't even tell it was altered. On top of that, the price for the service was very reasonable, especially considering the quality of the work. I left completely satisfied and will definitely be coming back for future alterations. Highly recommend them to anyone looking for quality tailoring. Cheers!

A little better than other mail services in the arearead more

Great customer service! Awesome because they offer all 3 major carriers, UPS, Fedex, USPS! And I…read morethink there the only Post Office that take Official Passport Photos!!! Which saved me a drive! 5 Stars!

Palm Laundry advertises they do wash and fold for you. I was hoping they would wash and fold my…read moreking size comforter. However, when I went to drop it off, there was no one there to take it. I called the number on the door to find out when I could drop it off. Five days later, I have not received a call back.

Some disgusting woman told me "we're not allowed to let you buy detergent or get quarters." I…read morelaughed in her face, put my dollar in the machine, took the quarters to the other machine, bought my Tide and left.

Needed a fluff and fold since Laundry was Piling up from 3…read moredays in Huntington bEach then straight to Coronado for 5 days for 2 adults and 2 kids... Crown Cleaners to the rescue Long hours of business Easy peasy drop off and pick up... Pricing not super inexpensive but good value for the money and one doesn't stay in Coronado (or do fluff and fold in Coronado) to save a buck on laundry...

They do not desire to be in business. They refused to take responsibility for ruining my item.read more