This is the second review I am writing for Sprague. Again, I am giving them the best rating possible. I have read some of the negative reviews. I must say, I am floored, as both my experiences with this company and its employees have been excellent. I would not call anyone there a misogynist. I think they just want both homeowners present so everyone is on the same page. My husband was only with me during the first visit. Subsequent visits - it was just me! Bob was my project manager again, and I initially dealt with Mark. Mark was very clear about costs. Bob gave me his cell phone, and I even called him at 6 AM, on a weekend, etc... He was always accessible and available and informative. He even swept my driveway again himself on his last visit. My first dealing with them was during the hurricane. They came out immediately after the storm and helped me tremendously with my insurance company. We had zero ice dams, even during last year's horrible winter. No damage whatsoever. So, when my garage roof needed severe repair and re-shingling, I called them. The crew of 3 was great - it included 2 carpenters who did phenomenal work to an old garage (my grandfather built it). They did this in 2 days, and they only replaced the sheathing that was needed. Another company would have ripped the entire roof off and charged me twice what Sprague did. They have always been honest with me, and their prices are competitive. I plan to have them back next year for more work, and I will use them for some replacement windows in my basement, as they offer many services and referrals other than just roof work. I have recommended them to neighbors, and my neighbors have been happy. If you need work done, give them a call. The estimates are free, and you have nothing to lose, and everything to gain. read more

I don't get why some folks are slamming GF Sprague because they didn't like the "process"; while they are happy with the work and the project. Well, I am here to say that I like and recommend GF Sprague very much. I had a leak around my chimney which was going on for a a while. I had to wait to get it fixed because I had to save up for the job; which I thought would be about $ 2,000 to $ 3,000. I made about 4-5 calls to local roofers to see what the actual cost would be. GF Sprgaue called right back, and they ended up being only one of 2 to return my call. When I told the other roofer that it was only a leak and I couldn't afford anything more, I quickly got the brush off...he said they could come out in a couple of weeks. Sprague on the hand was at my home within 2 days; and came at 7PM due my schedule (single mom; 2 kids). Mike was great..he pleasantly surprised me when he told me that they have 12 month interest free financing. This option, enabled me to get my roof leak fixed and still have some extra money on hand for emergencies. I can't say enough good about GF Sprague...they got back to me quickly...accommodated my schedule...helped me keep some cash on hand..did a good job on my roof...and were very professional throughout the whole process. For you out there who are considering GF Sprague, don't listen to the few complainers, these guys are great! read more

We have a home in Newton Ma which has both shingles and slate for roofing. My husband and I had put off the repairs / replacement to the point where our dormer was now showing stains if the rain was being blown in from the Northeast. We found G.F. Sprague on the internet and one thing that stood out for me was all of the video testimonials they on their website where past customers talk about their experience with G. F. Sprague. Off all the other roofers we looked at online, GF Sprague was the only one with video testimonials. The salesman was very polite and professional and really took the time to explain the "why" behind the recommended work. And he also brought a ladder to take a close look at the dormer where the leak was occurring! They completed their work without any issues and on time. One thing I did notice was how neat the workers were with the pickup after the project. My husband and I highly recommend GF Sprague to our friends and family. read more

I contacted three different roofers late on a Friday afternoon for emergency help with an ice dam that was causing leaks into a condo in my building. Sprague was the only one that actually answered the phone and was able to send help right away. Not only did they arrive promptly, but they lowered their fee when the weather and minimal roof access also limited the amount of work they could do. They also made recommendations for what to do in the short and long-term to deal with and prevent ice dam and leak issues. When Spring rolled around and we were ready for the roof repair they recommended, I again contacted three vendors, and only Sprague was responsive. The repairman who did the work was pleasant and efficient, and was very clear in the pre-and post-walkthrough to evaluate the work, which appears to have solved a longstanding building problem. read more

Last winter I used GF Sprague at my home and replaced a roof that another contractor did 2 years ago which ended up leaking multiple times last winter. They were not the cheapest company but after having 3 company's out they were the only ones to get up on my roof and and take a close look at what the problem may be. At first I did no like that they wanted my wife to also be there for the presentation but in the end my wife appreciated being asked her opinion and I understand why it was helpful to have her there since it was her who asked all the questionns. There knowledge and professioanlism was really why we ended up using GF Sprague. They finished the job when they said they would and the roof has shown no signs of leaking. I have recently recommended them to my Parents and a neighbor and will continue to recommend them in the future, read more

Strongly do not recommend Sprague Roofing to ANYBODY. This company uses "bait & switch" tactics. A $3,000.00 job suddenly became a $28,000.00 job. A proposal suddenly became a contract. A 3 day cancellation "policy" was never, ever mentioned. Aggressive tactics to obtain a deposit by a vile woman. Sprague does not tell the truth. They tell of a 20% refund of deposit then use sneaky accounting and do not refund 20% of the deposit. HIGHLY RECOMMEND CONSUMER NOT TO EVER USE THIS COMPANY FOR A NEW ROOF! HAVE OBTAINED OTHER ESTIMATES. THE $28,000.00 JOB SPRAGUE GAVE TO ME WAS TRUMPED BY ANOTHER FIRM WHICH WILL DO MORE FOR $12,000.00 WITH A LONGER GUARANTEE! DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES! BUYER BEWARE! read more

GF Sprague planned & implemented a new roof for our home. I recommend the quality of work crew (professional, orderly, competent, efficient), materials, and workmanship. They met our time line - before winter. The outcome of project is a vastly improved home! As a major investment, this project was also a major expense. We first met with Sprague three years prior to scope out the project, but couldn't follow through then. The sales rep provided a plan with solutions that worked within our budget. It was helpful that the company still had our file & did not have to compile all the measurements again etc. We recommend GF Sprague without hesitation. read more

Sprague replaced our shingles, repaired damaged wood under the shingles and thoroughly cleaned our gutters. Mark, our original contact was honest, courteous very specific on what needed to be done and how they would do it. He explained pricing so we had a clear understanding. Bob and his crew who did the work were punctual and did tremendous work completing it in a day. They cleaned as they went and before they left the yard was completely clear of any debris. The roof looks great and we are very happy that we chose Sprague. Mark, Bob and team were a pleasure to work with and I recommend this company to anyone looking for roof work! read more

Never show up when Thor contact states. June 10- end Aug 10 they add things in of roof in bad shape they are known all over. They thought I would back down I am waiting for the SG's office silver it 7 amd every soarer with slate and clay tile they were going to steal the only title left after getting $30,000 on 9:14/29 owed $37,99 for mistakes like missing dormers BUT BIG BAD JOHN IS HIS NOW ATTORNEY. We are waiting fir the day we can go to court! $208,000 and 5 children and they just wanted to make a oh bucks. They bought this roof of on slot if dis honestly always winsN read more

These men are very professional and respected my home, and my schedule. They did the work they quoted and in a timely manner. Over the course of the project, I actually got to know them a little which has made me even more pleased with GF Sprague. I highly recommend them. June 5th Update: During the rains last week, my gutters backed up and started overflowing (GF Sprague replaced my roof only). I called GF Sprague and asked what could be done. They came out that day, climbed their ladders in the rain and cleaned out my gutters. I am so impressed with GF SPrague! read more

We had major roof work done due to build up of ice dams last winter. They were very thorough in what needed to be done and the step-by-step process on how the workers would proceed. They showed up later than promised but I understand it was a very busy time of year. Once here, the work proceeded smoothly. They explained clearly what was done during the final walkthrough and made sure everything was done to our satisfaction. They were expensive, but again, the quality of the work was high. You can see many explanations of their techniques on Youtube. read more

I've had two jobs done by G.F. Sprague over the past two years. The first one remedied an intermittently leaking dormer roof that had caused me recurrent maintenance headaches for over a decade. For two years now, including the recent brutal winter, not a single drop has penetrated. The second job recently fixed an annoying gutter leak. In both instances, I was impressed not only by the effectiveness and quality of the work, but also the professionalism and courtesy of the folks who performed it. The people who work for this company are first rate. read more

I had terrible ice dams last year that caused a lot of damage to my ceiling. I called GF Sprague after I saw their signs saying "Got Ice Dams?". I had to wait about a week for them to come out, but it was worth the wait. The service was terrific and they explained the repairs step by step. I spent more than I wanted to, but its better than fixing my ceiling over and over. I called other contractors who either never called me back or gave me a price with no explanation. I will definitely call them again if I need work done on my roof. read more

Sprague worked on our gutters and also did some stucco repair on the side of our house. We were able to easily discuss the various options for fixing our gutters (I.e. Least to more expensive), and we settled on solutions that worked best for us without any pressure for a more expensive option. When the work began, each worker did the work as expected with great results-especially the stucco repair, which was matched with the current stucco seamlessly. We would definitely use Sprague again for roof and other home repair. read more

I recently had some copper siding and a skylight installed by GF Sprague. I could not be happier with the company and the workmanship they delivered. I appreciate the time they took to go over the proposal followed by a pre-construction meeting to meet the foreman and to make sure we were all on the same page. The project was delivered on time and on budget. They did not to try to nickel and dime me and went above and beyond to make sure I was satisfied with the final product. I highly recommend them. read more

Sprague has taken good care of our gutters and downspouts and when we turned to them for roofing, we were expecting quality work and we were not disappointed. They are friendly, reliable, straightforward to work with and their pricing is competitive. Another bonus is that they appreciate their customers and expect to have an on-going relationship, which means prompt responsive service when crises like roof leaks and ice dams occur. First rate company to deal with! read more

They were fast to repsond and the only one to respond from my original 5 calls. Had 2 companys out to my house one wrote the price on a certainteed pamphlet but said it would be IKO product. GF Sprague was nearly double the price but it did include pointing my chimney and a few more pieces of paper to write a real review on. Jk :) The Pointing of the chimney was great and the ridge vent has already cooled my attic conss. Mark, Bob an Tony were all 1st class. read more

I hired GF Sprague to re-roof my house in 2008. I found the company to be more expensive than some of their competitors, but they stand behind their work. Two small issues developed more than a year after the work was completed and in each case Sprague's guys came back and made sure everything was properly fixed. I recommended GF Sprague to a neighbor, and he also is pleased with the quality of the work done. They return telephone calls promptly. read more

Sprague has done few jobs for us over the years: repointing chimney, fixing roof leak, replacing a gutter. The work was always of high quality and the workmen were polite, efficient, and cleaned up after themselves. Yes, their prices are a bit high, but they are responsive to customer concerns. In all the snow we had in the winter of 2010-2011, we didn't have one leak from all the snow that got piled on our roof and skylights. read more