I love this place. Lots of games and consoles available! I've purchased from here multiple times…read moreand everything worked great every time but 1 of the games that I purchased ended up not working when I tried to play it so I called Dave and he stood on business and refunded my money without question or problems. He didn't have another copy of the game that I bought so I ended up purchasing other items at his store. I try to make it every weekend if I'm available and looking forward to the next visit.

Spent two hours here looking through this garage sale like video game atore when I finally found…read moresomething I wanted he looked up the price on price-chart and wanted to charge me the full price for something I had to work for to find in that mess. Never will come here again when you can just buy it eBay for the same price and save yourself the feeling of being screwed when you do find something you want.

The selection in this location is probably if not the best then definitely top 2 of all their…read morelocations i definitely value the service and how product knowledgeable the employees are even tho every day everything is in a new place literally lol but its a fun packed full of goodies.

I loveeee going to the Cave for sonny angels and this last time I went the workers were SO so…read morenice;) They let my friends and I shake each sonny angel box and were super patient (iykyk). They are not overpriced at all and have a GREAT selection of smiskis, mofusand, and so much more. They are also very active with posting restocks so if you're a collector of knick knacks then I would highly recommend this place. Can't wait to come back!

This place is very clean and well organized. The prices are as advertised and the selection is…read morepretty good. They may be a bit out of the way, but definitely worth a visit if you're in the Sacramento area.

I had a very uncomfortable and disappointing experience at this store today…read more I saw two Xbox games priced the same -- one with a clean case but no disc inside, and another with a disc but a damaged case. Since there was no sign indicating that discs are kept behind the counter, l reasonably assumed the disc was missing and placed it into the better case. Instead of calmly explaining their policy, the employee immediately responded in an aggressive and disrespectful way, telling me to "put that shit back." Only afterward did he explain that the discs are kept at the counter - something that should have been clearly communicated to customers in the first place. A simple explanation would have avoided the entire situation. Being spoken to like that was unnecessary, unprofessional, and made me feel extremely uncomfortable. What made this even more upsetting was reading another customer's review describing how staff openly discussed taking advantage of a child who unknowingly brought in a rare Galaxy 3DS XL and traded it for a regular 3DS -- which is far less valuable. Instead of informing the child of what he had, they reportedly took advantage of the situation and even bragged about it afterward.Seeing behavior like that toward a kid is honestly disturbing and unethical. After experiencing the rude treatment myself, it's hard to believe this was an isolated incident. On top of all of this, many of the games and consoles here are significantly overpriced compared to other stores. This is especially concerning for beginners or casual gamers who may not yet know typical market values. Between the aggressive customer service, lack of clear communication, unethical behavior, and high prices, this is not a store I would return to or recommend. （l've attached a screenshot of that review for reference.）

they fix my ps5 and it working perfect now suggest anybody to shop with them the best in the sac .read more

What a gem! We've been playing some old console games and noticed our wireless wavebirds started…read moredrifting on some games and had sticky buttons. Considering these controllers are over 20 years old it was expected. We did some research and decided to bring our controllers here to get some attention. We were given a quote and dropped off the controllers to be looked at. While we were there we had so much fun looking at all the retro games, consoles, accessories and cards that they have at the shop. Everyone was really nice, helpful and welcoming and we were really impressed with the whole experience. They ended up calling us a couple days later to let us know the diagnosis for our controllers and what they'd be doing to fix them up. The final cost was below the quote and we're so happy to be able to play some classic games with our well loved controllers again.

Game Trader is one of the best video game stores in Sacramento. The employees know a lot about…read morevideo games and are super helpful. The overall selection is perfect with games reasonable priced at their market value. About a while ago, I got a PS2 with a broken disc drive repaired here and was impressed with the overall value of the repair. Overall if you are looking for retro video games or for modern video games, Game Trader is one of the best spots to go to in Sacramento.

Always have all necessities for lower prices than GameStop will definitely be back besides its…read moreclose and fairly priced

Great store! The set up is vast and fun, but the employees are what sold me. Very knowledgeable and…read morehelpful especially for beginners. Highly recommend trying out their events too!

sold me a black label game with a greatest hits disc and would not let me return it for a proper…read morecopy at black label value

I came by here during my move into a new house with my boyfriend- who was very determined to find a…read morespecific controller for his PlayStation. This location is located to my old house so on my way back to the new place I stopped here to find the controller. They did not have it, but the staff was full of knowledge and even recommended other places for me to check to potentially find the controller I was looking for. I would recommend this place to anyone looking for gaming needs in the Carmichael area.

Nothing particularly negative toward them but they've been broken into a couple of times Since I've…read moremade my order and this has caused the shipping of my items to be considerably slowed down I have sent an email to the owner and the customer care team and it seems that I am being ignored now that I'm asking for a refund I would like a refund for my order but nobody has yet to reply to me on either social media such as Instagram I can see that somebody is online through their messaging but every time I send a message I am ignored I have left a couple of messages on some of their post about them looking into their email so that they may be able to see my email but it seems to be now that I'm asking for a refund they are completely ignoring me they have a 30-day refund policy and it's only been 14 days since my purchase so I'm hoping that this all gets resolved and I get a full refund since I have already ordered the products from other websites and have already received them and no longer need products or doubles of what I've already own

My first time visiting and it's actually a lot bigger inside than I thought! Was recommended by a…read morefriend so I decide to check it out. Was very cool and nice inside. A lot of amazing cards! I think the only problem with my visit was that I had bought some packs of eb03. I had asked the gentleman helping me how much for everything and he just ignored me unfortunately and just asked me to scan the barcode for payment.. I'm not sure if his mood was sour from the phone call he had before helping me or not but I realized this is a common occurrence I keep experiencing with tcg vendors/sellers...

Tons of cards, tons of fun!…read more Employees engage with customers while also giving space for browsing and side conversations! Sales accepted! Call first to make sure the right person is on hand! Negotiated with a customer in the shop for either store credit or cash at a slightly lower rate. Lots of loose cards at 50 cents, or curated cards for much higher. Fun use of a Sunday afternoon