Joe is great. He is prompt, explains things well, is fair priced. He fixed our 30 year old central…read moreair conditioner a few times and when we had saved enough money he was our go-to guy to install our replacement central air conditioner. Early this morning (on a Saturday when most heating and cooling places are closed) our furnace went out. Called Joe and he was working out of town, but talked me through how to get it safely working again. Going to have him come this week for a full inspection. This place and Joe are the best!

First class service. Honest, efficient, reliable and a pleasure to deal with. Don't waste your time…read morelooking anywhere else for your heating or cooling needs. These guys are the best.

Northern was recommended by our swimming pool contractor to make the gas connection for our new…read moreswimming pool's gas heater. They made the entire process easy, arrived when they said they would, did a nice install job and were friendly and easy to deal with. I'll definitely reach out to them again for any HVAC needs I have in the future.

Called for a broken furnace no heat. They sent a tech and got it running but later that day furnace…read morestopped working again. I went down to take a look. The air filter was left sticking out and covers were left open. The emergency number is a joke called 3 times left a voicemail with no answer or call back until almost 8am the next day. Reasonably priced yes, but beware of unfinished work.

I'm not sure how many stars to leave for this company. They are reasonable with install prices and…read moredid a great job installing our new Air Conditioning unit back in 2021. It stopped working in June of 2024. They came out the next day to look at it (which we were very grateful for). However, the problem was electrical, so they did not resolve it (we had to bring in an electrician). I was shocked when I saw the bill for the service visit. I expected the $100 through the door fee that they told us about over the phone and expected to pay a little more to diagnose the problem/for the hourly rate. However, I was charged for the $100 service fee, plus another $63 for them to "Rinse off condenser coil water only." That is exactly what the line item says in the bill. I'm not happy that they charged me $63 to use my hose and water rinse off cotton from the unit. Actually, I had rinsed off the condenser the day before, which is even more frustrating. Honestly, if they labeled it in the bill as their hourly service fee rate, I wouldn't be as upset. In the end, the issue was electrical, so they likely couldn't have fixed the AC anyway. It was just frustrating that they charged so much to use my hose and water to spray something off for a few minutes when I could have done this myself for free.

Incredible service, start to finish! I highly, highly,…read morehighly recommend B&D for your HVAC issues. 1. Let's first admit that few of us enjoy spending money on house things that are basically invisible. Myself included. 2. I bought my house in Park Township a year ago, and I still don't have furniture in the living room. The plan was to tackle those purchases this summer, but alas, my a/c went out. ‍ So I called the company my folks' have used for decades, and the experience was lackluster at best. 3. So I called B&D for an estimate--and they were here within 2 days! Chad was super helpful, answered a bunch of questions, then sent a straightforward quote with options. He was wonderful to deal with. 4. After choosing a/c and furnace pair, B&D scheduled the installs quickly and as promised. Dan and Jon arrived on time, were friendly and respectful of my home, made sure everything functioned correctly, and made sure I knew how to use the new system. They were fabulous. 5. Lastly, if you don't know, purchasing a/c with a furnace qualifies for rebates. And we're talking serious rebates if you're willing pay more up front (and hold off on living room furniture a bit longer ). Plus I didn't even have to deal with that paperwork process myself--Kim handles it with ease. She was awesome. The Baumann and DeGroot team is simply amazing from start to finish. Highly recommend.

It pains me to update my review like this, because they really do seem like nice people,…read morehowever..... I have spent thousands of dollars with climate guys expecting my mini split issues to be resolved, but unfortunately, they seem to lack the experience needed to fix them. Despite multiple visits and a significant investment to route the condensation outside the house, I'm left with the same issue I started with and had to pay someone else to come out and resolve it. This is after having the owner out. What's most frustrating is that most recently the mini split continued to leak after they routed it outside so they came back out and told me it was dirty. They "cleaned it" by spraying some cleaner on it, pouring my vinegar on it and blowing air through the line with his mouth. Then charged me $375 for a cleaning and trip fee. I of course complained about the charge given the ridiculous effort and the fact that it absolutely did not fix the issue. The owner came out, told me he didn't know what the issue was and that he would call Fujitsu on my behalf. Well that never happened. So....I called someone else who adjusted and leveled the unit and guess what? Climate guys installed it wrong. I attached a pic of the mess they left outside-filling a gap with spray foam. Instead of solutions, I've gotten excuses and recommendations for more costly work, without results. For the amount of money I paid climate guys over the last year, I expected not only competent service but also honesty and follow-through. I should have known when every single time (and there were lots of home visits, lots...) that they tried to sell me a maintenance program. So I said fine, let's do it. And they never followed through. I cannot recommend this company to anyone looking for reliable mini split repairs. If you're considering them, I strongly suggest doing thorough research first or exploring other providers who will actually stand behind their work.

Showed up promptly within an hr of calling...on 95 degree day with parts on truck..great guy..air…read moreconditioning unit was fixed in 1/2hr.

On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

Dampers were stuck open. Service person promptly determined that thermostat needed replacement. I…read morewas charged $335 for a thermostat that costs $100 or so. I complained but was told that that they charge based on a "black book". I won't give up...BEWARE!

Before you do business with this company do yourself a HUGE favor and get a second opinion. Once…read morebitten twice shy. Totally overcharged for a simple job with inflated pricing for parts to repair heating issue in a less than 5 year old home.