AJ came out to our house and it was determined a part was needed and he'd order it, after three…read moreplus weeks my husband called, this was on a Thursday and he said he'd be out Monday afternoon, he never showed, I called several times and he finally called and said he'd be out the next afternoon, again, no show and never a phone call. He had said he was busy the first go round but if you're too busy call, say you're too busy and can't do the job or ask if you can come in two weeks, that's better than saying you'll be there, me rearranging my day and never showing up. Rude and unreliable

A.J. and his team are excellent in all regards. Great workmanship and experience plus they are all…read morenice guys. They recently removed our old HVAC system and installed a new energy efficient system in two days .

Joe is great. He is prompt, explains things well, is fair priced. He fixed our 30 year old central…read moreair conditioner a few times and when we had saved enough money he was our go-to guy to install our replacement central air conditioner. Early this morning (on a Saturday when most heating and cooling places are closed) our furnace went out. Called Joe and he was working out of town, but talked me through how to get it safely working again. Going to have him come this week for a full inspection. This place and Joe are the best!

First class service. Honest, efficient, reliable and a pleasure to deal with. Don't waste your time…read morelooking anywhere else for your heating or cooling needs. These guys are the best.

Dampers were stuck open. Service person promptly determined that thermostat needed replacement. I…read morewas charged $335 for a thermostat that costs $100 or so. I complained but was told that that they charge based on a "black book". I won't give up...BEWARE!

Before you do business with this company do yourself a HUGE favor and get a second opinion. Once…read morebitten twice shy. Totally overcharged for a simple job with inflated pricing for parts to repair heating issue in a less than 5 year old home.

Action Heating & Cooling installed my new furnace and central air several years ago and did a great…read morejob. This past weekend our air conditioning quit on one of the hottest weekends of the year (temperature was the mid 90s.) Ken came out on a Sunday that was also Father's Day and got us up and running again.

From the owner: Specializing in: - Heating Contractors & Specialties…read more- Air Conditioning Service & Repair - Furnaces-Heating - Air Conditioning Contractors & Systems

I have recently bought a house that GHP installed. I had Ron come out to do the maintenance…read moreand to give me the low down on how this all worked. He was patient and explained everything so this lay person could understand it. I have even called him a couple of times with questions and he has answered them without a hint that I was taking up his time. If you are thinking about doing the geothermal I HIGHLY recommend GHP.

We recently had G.H.P. Systems install a new GEO thermal Furnace because our old Mammoth was out…read moredated. Ron Hamberg whose been servicing our unit, ONLY when called upon came out and made some adjustments to keep the Mammoth going temporarily. Ron suggested we update to the new Water furnace Two stage unit with a humidifier. Ron and his Crew came out and had the new unit installed in 1 day! I turned it on yesterday and to my surprise the Water furnace was so quiet that i had to go check to see if it was on. It was exactly how Ron described, quiet and powerful! I went on consumers energies website to check to see how many kilowatts we used in that 24 hour period the next day and with the new system going we spent 4.28 cents. I was shocked because my house is 4250 square foot! WOW!! What a savings. I will always refer Ron and the G.H.P systems to everyone i talk to when it comes to heating and cooling! Thanks Ron Hamberg and your crew for the AWESOME service!!!! Chris

I had a $15 a month "plan" with GRAPIDS they canceled 2 of my appts. the day of, same as last year…read morethey used the same lame excuse, Staff called in sick, it was for a tune-up before the season, find a Company with Good Reviews!

We now have had the city inspection and Grapids will need to come back out as the inspector failed…read morethem. There were things that needed to be fixed on the furnace and air conditioner unit. Again a disappointment.

Northern was recommended by our swimming pool contractor to make the gas connection for our new…read moreswimming pool's gas heater. They made the entire process easy, arrived when they said they would, did a nice install job and were friendly and easy to deal with. I'll definitely reach out to them again for any HVAC needs I have in the future.

Called for a broken furnace no heat. They sent a tech and got it running but later that day furnace…read morestopped working again. I went down to take a look. The air filter was left sticking out and covers were left open. The emergency number is a joke called 3 times left a voicemail with no answer or call back until almost 8am the next day. Reasonably priced yes, but beware of unfinished work.

I'm not sure how many stars to leave for this company. They are reasonable with install prices and…read moredid a great job installing our new Air Conditioning unit back in 2021. It stopped working in June of 2024. They came out the next day to look at it (which we were very grateful for). However, the problem was electrical, so they did not resolve it (we had to bring in an electrician). I was shocked when I saw the bill for the service visit. I expected the $100 through the door fee that they told us about over the phone and expected to pay a little more to diagnose the problem/for the hourly rate. However, I was charged for the $100 service fee, plus another $63 for them to "Rinse off condenser coil water only." That is exactly what the line item says in the bill. I'm not happy that they charged me $63 to use my hose and water rinse off cotton from the unit. Actually, I had rinsed off the condenser the day before, which is even more frustrating. Honestly, if they labeled it in the bill as their hourly service fee rate, I wouldn't be as upset. In the end, the issue was electrical, so they likely couldn't have fixed the AC anyway. It was just frustrating that they charged so much to use my hose and water to spray something off for a few minutes when I could have done this myself for free.

Incredible service, start to finish! I highly, highly,…read morehighly recommend B&D for your HVAC issues. 1. Let's first admit that few of us enjoy spending money on house things that are basically invisible. Myself included. 2. I bought my house in Park Township a year ago, and I still don't have furniture in the living room. The plan was to tackle those purchases this summer, but alas, my a/c went out. ‍ So I called the company my folks' have used for decades, and the experience was lackluster at best. 3. So I called B&D for an estimate--and they were here within 2 days! Chad was super helpful, answered a bunch of questions, then sent a straightforward quote with options. He was wonderful to deal with. 4. After choosing a/c and furnace pair, B&D scheduled the installs quickly and as promised. Dan and Jon arrived on time, were friendly and respectful of my home, made sure everything functioned correctly, and made sure I knew how to use the new system. They were fabulous. 5. Lastly, if you don't know, purchasing a/c with a furnace qualifies for rebates. And we're talking serious rebates if you're willing pay more up front (and hold off on living room furniture a bit longer ). Plus I didn't even have to deal with that paperwork process myself--Kim handles it with ease. She was awesome. The Baumann and DeGroot team is simply amazing from start to finish. Highly recommend.