Just what I expected... tried upselling me and was going to charge me $557 for the replacement of…read morefront breaks to pass the inspection... When I asked for a photo of the brake pads he said yea give me your phone I said no you get your phone and show me. He saw the baby seat in the car and tried to use "safety" as a reason I should get this done today. I will NOT be going back. When are these auto shops going to stop trying to upsell and take advantage of people.

Mike, Mike, and Matt are the absolute best. Honest and…read morereliable for all mechanical needs, not just tires. Just last week I called with a sudden issue.... They squeezed me in 2 hours later and had my car good as new in under an hour and for under $100. AND Mike chased me down in the parking lot because I had left my glasses behind. They don't know me from anyone, but my whole family brings all our vehicles to them for the last 5+ years with no complaints.

DO NOT GO HERE!! We bought a new tire from them and the VERY SAME DAY the tire popped! We went back…read moreto get another tire and they charged us for it. They gave us a bad tire and charged us to replace it! Terrible customer service!!! If I can give them 0 stars I would. These are not good people. They are money hungry and they are giving out bad tires

Great prices for awesome quality. Very professional as well! Definitely coming againread more

I landed Westchester Airport after a wonderful Thanksgiving trip only to find a flat tire on my…read morecar. I called Lexus roadside and they dispatched C & C to help. An extremely courteous, kind and knowledgeable man, Joel arrived much sooner than expected. He quickly turned an extremely stressful situation into one not seeming so bad. I took their business card and would not hesitate to use them again, under hopefully better circumstances. Thank you C&C. Joel is a true asset to your team!

Started with a call to AAA and ended with our happy family driving home after spending the…read moreafternoon with a very knowledgeable, trustworthy and fun group of hardworking individuals. From talking with Sarah on the phone to the ride with the tow to hanging out and knowing our truck was getting fixed. We felt like family every step of the way! Thank you so much to everyone at C&C!

Absolutely amazing. I had a situation with my air conditioning in a relatively new jeep; 3 other…read moremechanics said that they could not fix it. Brian and Keith were up for the challenge. They not only were so welcoming, accommodating, and with-in hours problem solved. From the guys in the garage to the lady at the desk 100% best experience. EXTREMELY honest and very reasonable. Will never go anywhere else. Finding a good mechanic is like finding a good hair dresser... you never need anyone else.

They took $150 from me to do ABSOLUTELY nothing! My car had all of the lights lit up on the…read moredashboard when I brought it in. They said that they "took it for a ride for an hour", reset the panel, and that it was fixed. After I drove the car for 40 minutes, the lights came back on, and I was right back to square one.They refused to give me my money back. I was the one taken for a ride ! Stay away, especially if you're a woman.

Got a flat in Yonkers on a family road trip. Called ahead and Joe told us to come in immediately,…read moreas they were set to close in an hour. Joe and Vic checked the tire. Was drivable, but were were nervous with a four hour leg ahead of us. They searched for new and used options, and didn't have a perfect fit. They sensed my family was nervous and found a mismatch tire that would get us home safer than what we rolled in on. 25 minutes and four ice cold waters later we were on our way for a modest sum. Joe was off to ravioli dinner with his mom and Vic to his adult kids. They took care of us like they knew us for years... even after they learned we were from Boston! Many thanks my friends in Yonkers.

Came in for a inspection. After inspecting the car, the owner told me i was "playing around" with a…read morestate inspection because i had laminated the vehicle registration and asked if i could do the same to the inspection sticker? For context, I do this because i take my vehicle to car shows and don't want my personal information displayed. The mechanic explained that they couldn't do that because of state law and that is fine. Then the owner accused me of putting the inspection on different cars!?! What is wrong with this guy? Save yourself the aggravation and go somewhere else. BTW - his workers are very respectful and hard working. His attitude cost them well deserved tips.

my family has been coming here for years and they're kind, trustworthy, helpful, and good at their…read morework

Friendly, efficient service. Ended up with nails in two different tires two weeks in a row, had a…read moregreat experience here both times.

Friendly, honest and high quality work. My family will only trust our cars here…read more We've been coming here for over ten years now.

The way they answer the phone is like all the rest of the auto shops nearby - brusque and unhelpful…read more(this has changed, as they used to be much more polite) . The two managers are pleasant and helpful in person.

I love this place. They get the job done, no time wasting. Jack is super easy to deal with.read more

I needed to get my car looked at on a Friday morning after a brand new battery died. I suspected a…read moreparasitic draw or some electrical short but needed a professional to confirm. After calling around to various repair shops nearby, Jack's Automotive won my business by assuring me that my vehicle would be received, reviewed, and issues resolved quickly. Nothing about that assertion was true. After the initial phone call, communication from staff and ownership was abysmal. After the third business day of not hearing from anyone at the shop, I called and politely requested a status update. No updates. Nothing. It was as if I had to remind them my car was on their lot. On the fifth day with no report, finally I was begrudgingly assuaged (not very convincingly) that someone would call me by EOD to finally provide a vehicle assessment and potentially review repair cost with me. Unfortunately no one ever did. Needless to say, after waiting six days and finding out my car still had yet to be diagnosed, all confidence in the competency and professionalism of this establishment vanished. It was only after I told them I wanted to take my car elsewhere that "work" was actually completed by their team. Oddly, it took less than two hours after I said I wanted to take my business elsewhere for them to tell me my alternator needed to be replaced. At this point I continued to play along with the charade just to see if I could get an estimate for repair cost. However, it was not a revelation to find out even that was too much to ask. I was repeatedly told that an estimate for cost would be rough at best and in a ballpark and that could be (and would be) more. Honesty, transparency, and being forthcoming with information are clearly not present nor practiced by this business. Yeah, ok... I've digressed. My spidey-senses had been on high alert for several days already and this was the last straw. It took them 6 days (5 business days) and as many phone calls to finally provide the highly dubious diagnosis of an alternator replacement that they couldn't (would not) even price out. I quickly paid the $200 invoice for the non-existent work performed on my vehicle and got out of there as fast as I could. I'm grateful that's all they were able to swindle me for and nothing more. Fortunately, soon after I went with another nearby repair shop who came highly recommended. The experience was night and day. I'm grateful to report my car's electrical issue was finally and rightly fixed. Oh, and wouldn't you know it, surprise, surprise... it was NOT a "bad" alternator! In summary, considering the level of incompetence and rudeness incurred while dealing with Jacks Automotive, I've been compelled to warn anyone considering using this business. AVOID TAKING YOUR CAR HERE AT ALL COST!!! I would highly recommend looking elsewhere for reliable automotive repairs. Negative reviews like this come from real people who've had real world experience. Do yourself a favor and learn from our misfortune.