5 stars does not do this place justice! Drove a hour away to get a Salsa fat bike here…read more Great facility! Staff was super cool and accommodating: they swapped my brakes to moto on the spot and didn't charge me. Ben, the salesman actually did the work! How refreshing. Graham told me the local trails I needed to hit.... Spoke a little to Mike who clearly knows how to hire and train great people.... Overall, a fantastic experience.....

They helped my daughter pick the perfect bicycle to fit her needs at a good value!…read moreTheir knowledge and attention to detail was impressive.

Mike and Michael are very helpful and courteous. They let my kid take a spin in the parking lot and…read morelooked out for cars for us so we could pay attention to the ride. Great selection of high quality bikes and lots of tempting accessories. They came out in the cold December weather to ensure I had the bike attached to my car rack properly. True experts and professionals.

Friendly and knowledgeable staff. Good selection of bikes available in store. Additional bikes…read moreavailable at Windfield location.

I had some spokes broken on one of my expensive electric bikes and I needed them replaced. I had…read morethe tune up done and spokes replaced. It only took a day and a half and when I went in to get my bike it literally looked brand new! The bike looks great and runs great. If you need any service I'd definitely recommend these people.

While riding on the bike path about a mile away from Mill Race Bike Shop, I got a flat tire. I was…read moreable to patch the rear tire and replace the tube with a spare that I had. We rode to Mill Race to see if they had a replacement tire, which they did. The new tire and tube were installed and I also bought a spare tube to put in my bag. I also asked them to order another tire so that I could replace the front. I received notification that the tire was in. I went to pick it up and they had ordered the wrong tire. I asked for a refund and ordered my own. I used my spare tube when I changed the tire, so I went to Mill Race, today, to get a replacement spare tube. I brought the box from the tube and asked to buy another. Fortunately, I checked the tube box as it was being rung up as it was the wrong tube (schrader vs presta). When the Mill Race employee went to get the correct tube, he brought out 2 boxes and asked what size I needed. I told him to check the box that I brought in. "It's already been thrown out", he told me. I said I just brought it in a few minutes ago. Long story short, he sold me the wrong size, so I'll be going back tomorrow. Who knew buying tires and tubes for a common road bike would be so challenging.

EXCELLENT SERVICE. My beloved bike was stolen from me this past winter, yes I live in the city. It…read morewas a hard pill to swallow.. Anyways, my dad came here to buy me a new bike. The SWEETEST. Jack Brandli was able to help him pick out the perfect bike for me. He got the job done in the fastest manner too. I am so beyond grateful that I am able to have my bike and take it back to the city with me so soon. Thank you so much Bike rack!!

Friendly crew. Prompt in doing repairs to get you back on the road, Community involved with…read moreorganized rides

5-star service! Good people! Wylie is awesome!…read more Some background... I bought my Trek Madone from another store. After nearly 10 rides, my front brake assembly flew right off!!! And just before the start of an 100-mile organized ride in Wilmot, Wi! The nut had fallen of during a warm up ride, and the on site mobile bike shop didn't have a spare. He zip tied the cable to the frame and handed me the assembly. Fast forward two cycling seasons (did not ride last year due to injury. *unrelated to bike assembly )... On the first ride of this season, last month (July, 2015), my buddy got a flat tire after running over a piece of a shoe sole that had a nail in it. When the piece of sole fell out, the tire went completely flat. He started walking his bike, and we soon found ourselves at this new-ish bike shop. It was about a mile away. The only person in the place was Wylie. He was ultra helpful! He took care of my buddy's flat in no time! While we were waiting, I figured it was a good time to get my brake assembly fixed. I asked Wylie if he had a nut to repair my brake assembly. He said that he didn't think he did but would call a nearby shop (Sam's?) to see if they could help. I didn't have the assembly with me, but it was in my truck (~10 miles away). Wylie called the shop and said he could help. I told him I'd be back after we finished our ride to pick up the part. About 2hrs later, I stopped by the shop and Wylie had the part delivered within 5 minutes! He even put the brake assembly back on the bike for me! No charge! 5-star service! Good people! Wylie is awesome!

Great shop with knowledgeable and helpful employees. Great pricing for serious bike owners. They…read moreare located close to the Giant warehouse and can retrieve out of stock items or sizes within a day or two. Purchased a Giant Stance 2 months ago and I am very pleased.

Recently had two bikes repaired here, one of which had gotten something stuck in the gears,…read morecompletely shearing off the rear derailer and brake cable. Bevie's provided prompt, quality service at a great price. Thanks Bevie's!

Review of Sammy's My experience with Sammy's has been…read moreextremely disappointing and honestly heartbreaking. I want to outline the facts of what happened so others understand why I cannot recommend this shop. Over nine months ago, I pre-ordered a Colnago Y1RS. From the very beginning, I was given two different prices and was told that I would receive the bike on release day. That never happened. Throughout the entire wait, I checked in roughly once a month and was repeatedly told that the bike would arrive "next month." We are now at the end of the year, and the bike still has not arrived. Instead, I was recently offered the same model in a different color--again with a promise that it would be available in "a few more days." On top of that, the price I was initially emailed in my invoice suddenly increased by almost $2,000, with no clear explanation. When I asked why the price changed, I was told they couldn't give me a reason and that I could simply cancel my order if I didn't like it. After nearly a year of waiting, being given inconsistent information, and dealing with unexpected price changes, I am deeply disappointed. This was meant to be my retirement gift to myself after 22 years of military service, and the whole experience has left me feeling sad and frustrated. Based on what I've gone through, I personally would not recommend doing business with Sammy's. I sincerely hope that Colnago USA and Colnago Italy are aware of the customer experience issues happening at the retail level under their brand.

My "go to" bike shop for new purchases, tune-ups, and repairs is Sammy's. The staff is great, from…read moreSammy and John on the front end, and Elijah and team at the service desk. It's not often that the owner of a very busy community-based business will dedicate his/her time to ensuring you are very happy with your purchase. On top of that, Sammy will put whatever he is doing down when children come to the shop, even if it's to just say hi. Not too mention the chartable work that the shop supports in different ways... I personally like having a shop near my home where I can browse and dream about the best bikes in the industry. I have worked hard for 35 years and it's nice to reward myself with a dream bike once in a while. I think Sammy and John get more from the smile on my face on "New Bike Day" than the closing of the purchase. I will support this local business with all of my bicycling needs and recommend them to anyone who is in the market for a new bike or repair. Ciao!

If you know what Phil Wood smells like, this is a must stop. The one star reviews did not let me…read moredown. If you're a bike guy, this is a place where you can probably find Campy record friction shifters with a clamp.

Don't let this place fool you. Ellis is an amazing dude. He has everything, and knows everything…read more I decided to shop there because he stayed late after hours one night to help my wife with a last minute emergency repair. He spent a couple of hours with me fitting me correctly, narrowing down my riding style, and letting me ride a bunch of bikes. Once you get to know him, he's WAY friendlier then people give him credit for. I've never had anyone give me the attention at any bike shop like he did to make sure I bought the right bike. After the purchase, he took 20-30 minutes and went over every nut, bolt, and adjustment on the bike before I took it home. He's also a paisano, so we got to speak Italian with each other, which is hard to find around here!

I have been doing business with Eric for years. He was recommended to me by a friend. He tuned up…read moreour family bikes and I bought a new gravel bike from him a little over 3 years ago. He serviced it for two years and it ran like a top. In the good riding months I put on over a hundred miles a week. Because of proximity I used another shop last year . Started with an expensive tune up but I had problems with it throughout the season. I knew where I had to go. I just got my bike back from Eric's shop today. Had a great 15 miler and once again it's running like a top! Eric is a master bike mechanic. He is always looking to do the best job with the least expense to you. It's the only bike shop I will ever use! Enjoy your ride!

Eric is awesome! Bought 2 e-bikes from him and his service and support is top notch. I highly…read morerecommend Everything Pedal for all your biking needs.