Wow, whenever I visited the actual location, the customer service and the staff were always very…read morefriendly, especially the general manager (a gentleman who always made the experience pleasant). The location was really nice, the private room was great and the vibes were awesome. Unfortunately, my experience with Nikki Harris, who is also listed as a general manager, has been the complete opposite. For months, I have been asking how I can actually receive my wines, and I have the emails to prove it. I never received a single response or clear direction. The whole communication around this has been terrible. When Nikki finally did reply, it was with a rude and dismissive message, one that I've attached here for transparency, without ever acknowledging my prior outreach. This is not the way paying customers should be spoken to or treated, especially when they have been spending money and not able to get clarity on their products. I had already canceled my membership before this exchange, but had I not, I certainly would have afterward. Her tone and lack of professionalism were unacceptable, and it made clear to me that she does not understand what respectful customer service looks like. She also had to backtrack on her email without even knowing the facts. The worst! I understand that closures and operational challenges happen, but respect and clear communication should never be optional. Unfortunately, Nikki Harris demonstrated neither.

We stopped in for a wine tasting and some charcuterie and had a great time! Our guide was very…read moreknowledgeable and helped us find the notes in every wine and made great pairing suggestions both with the charcuterie in front of us and for future meals in case we wanted to buy a bottle. They don't offer pours by the glass if you walk in and feature their membership, which is subscription based and looked great, but since we weren't local wasn't a good fit for us. The space was also pretty cute and we liked the high top setup that was great for our group. Check them out!

Really great bourbon, can't go wrong. The staff are super knowledgeable. I got 120.5 proof cask…read morestrength whiskey, it's really smooth with a warm cinnamon and caramel taste They had a really nice bar and dining area. You walk through the distillery to get to that area so it's really cool. There were a couple families eating lunch, so it's definitely family friendly. I only stopped in to buy a bottle so I didn't have a chance to try the food, but the menu looked good.

This was a really great place to check out during our food & booze vacation in Houston. We are…read morewhiskey club members in AZ and I work part time for that hyper local distillery in AZ so I had a great appreciation for this place. We were not able to take the tour but that's okay, I'm familiar with how whiskey is distilled. So we arrived and had cocktails and food. We sat at the bar area. The staff were friendly and service was good. I enjoyed everything I tried. The best thing I had was a straight pour of the cask strength rye whiskey. I recommend you taste the spirits straight up to get more flavor and I thought the cocktail flavors were okay, need a bit more depth imo. I love the open space of the tasting room/bar area, the lighting is nice and there's good ambiance. The outdoor back patio is nice as well with a good view of downtown. Most fun was their presentation of the smoked whiskey cocktail.

The absolute best place for wine education on any level in Houston. So fun, so engaging, so clever…read more They really make it fun and make an extra effort to suit your tastes and get to know you. Feels like a wine community that you want to be a part of where all are welcome. Our group loved the murder mystery tasting- everyone was able to rise to the challenge and solve the mystery of wine by the end!!!

I recently had the pleasure of attending the "how to speak wine" winetasting, and I must say, it…read moreexceeded all my expectations! From the moment I walked into the heights home for my friend's birthday, Arielle greeted my friends with warmth and hospitality. The customer service was impeccable, and felt more like hanging with friend than a formal course as she shared how her and her husband started the business. What truly stood out were the lessons for novices like myself. Arielle took the time to explain each wine in detail, from its origin to its flavor profile, making sure we all better understood our own preferences and are able to order/ buy wines more confidently in the future. I left feeling like I had learned so much about wine, and for weeks have been telling everyone I know they must go learn from Everywine! The selection of wines was fantastic, ranging from crisp whites to bold reds, ensuring there was something for every palate. Each pour was expertly curated allowing us to explore a variety of styles and regions, surprising us with unique wines that didn't fit their conventional norms. Overall, I cannot recommend this winetasting experience enough for birthdays, bachelorettes or dates. Whether you're a seasoned wine connoisseur or a novice looking to learn more, this course is sure to delight and I'll be going back again asap for other classes. Trust me, you won't be disappointed!

The wine is always interesting and the conversation more so. This Heights gem is becoming more well…read moreknown and gaining a cult following after three years in business. Absolutely love this place.

I love this place! We had a wine tasting yesterday and Sandy and Mary are so knowledgeable and had…read morea beautiful charcuterie and amazing wines for us to enjoy. The stories accompanying the wine were a bonus!

My friend and I had the opportunity to dine at Mutiny in the Heights on their final night. We were…read moreable to snag a last minute reservation on the patio. When my friend made the reservation, she received an email encouraging customers to visit the tasting room before or after dinner. We showed up an hour early to visit the tasting room, however the host had no idea what we were talking about. Turns out they weren't doing tastings. Luckily, we didn't have to wait to be seated. We initially had a table that was not near a heat lamp, however an employee came over and let us know that we could switch to a table near the heat lamp which was appreciated because it was chilly. Our server was Laura. She was nice and funny. They had $25 flight specials. I went with the Sayanara Flight which had white wines. I really enjoyed them and they weren't too sweet. My friend had an NA wine which she enjoyed. We ordered the Truffle Fries and Meatballs. Both dishes were tasty. I enjoyed the aioli that came with the fries. They had discounted wines for purchase. Not all bottles were 50% off, however the gentleman that we spoke to went ahead and gave me a 50% discount on both the rosé and pinot grigio that I purchased which was so appreciated! It seems like there are quite a few businesses around town that are closing. I'm sad to see Mutiny go, but I'm glad my friend and I got to dine in on their final night.

"Closing time, you don't have to go home But you can't stay…read morehere." - Semisonic I have lived in the loop for 5 years now, and I'm sad to say that I finally tried Mutiny on their last day. I often pass by it going through a shortcut to I-45 and sometimes going home around the area. It's literally a 5-minute drive. I booked reservations Friday since I saw they opened up the 31st on Resy. It wasn't earlier in the week, but I knew it was the last day, and my friend and I really wanted to try. I'm glad we made reservations because they were at capacity (150 person capacity) and weren't taking any walk ins. We got there early cause Resy suggested checking out the Tasting Room before or after the reservation time. We got there about an hour earlier, and the host said he didn't know anything about that except that the Tasting Room area was used for events. Interesting. We were seated earlier on the patio on this freezing evening. At first, we were at a table that didn't have a heat lamp, but when one freed up, they were so nice to suggest that we move closer to the heat lamp since they saw us shivering. Lol. We were thankful for that. I wore fleece lined jeans and brought gloves and a beanie anyway having been in the below freezing winter in London. Laura was our server and was kind and funny. So was this other guy who checked in every now and then. He made light of their last day situation. The dining area is so beautiful inside. I love the limestone-looking interior and chandeliers. Reminds me of Fredericksburg or something. They had many large groups and a few small groups of friends or couples dining on this last day. Way to go out with a bang. A lot of the wines were selling out or already sold out around 7-8 pm. We tried the truffle fries and Sicilian meatballs with focaccia bread. I like the thick cut of the fries and the black garlic aioli. It reminded me of yuca fries. The Sicilian meatballs were a bit small, peppery and salty. I wish the marinara was a little more tart. The focaccia helped cut through the saltiness. I had 2 glasses of the NA Sauvignon blanc which was light and a little tart. They ran out of the NA red blend. My friend ordered Sayonara, one of their farewell flights which were aptly named for "goodbye". It was a great night on the patio but chilly. My friend purchased a rosé and a Pinot Grigio as part of their Last Sail wines. Actually, the Pinot Grigio wasn't part of the sale, and he was going to take off 20%, but he also made it 50% off. So nice!! I'm glad we got to try them on their last day. Bon voyage, Mutiny.

Absolutely amazing!…read more My husband and I had an amazing Date Night at Chateau Bellecru! We had the privilege of being greeted by the owner, David, and he preceded to give us an unforgettable experience. His conversation, hospitality, and knowledge of wine far exeded our expectations and has prompted us to become regular customers! Definitely come and see for yourself the amazing experience at Chateau Bellecru! You will not be disappointed!

This wine bar was so cute, and very intimate! Would definitely recommend it for a date night. The…read moreowner was very welcoming, and we had a great conversation with him. The wine was also yummy! They have small bites as well. It's very small inside so beware of that, but it was perfect for me. I tried a white wine, which was delicious. Definitely will be back!

Great experience!! Nice wine!! The venue was decent sized and had about 12-15 wineries onsite…read more There was a great selection from dry to sweet wine for tasting and for sale.

I really wanted to be able to continue recommending this company, which is what makes this…read moresituation so disappointing. I have used this company multiple times in the past and had always had a wonderful experience. In fact, I was comfortable enough with my previous experiences that I chose them again when I planned a girls' trip to Fredericksburg a few months ago. The actual wine tour was wonderful, and we had a great time. I had no issues with the service during the trip or immediately afterward. Unfortunately, what happened afterward has completely changed how I feel about using this company in the future. Several weeks after our trip, multiple people from our group began noticing unauthorized charges associated with the company on their credit/debit cards. What initially seemed like it could potentially be an isolated issue quickly became concerning when more people in our group reported experiencing the same thing. One person reported a second unauthorized charge from the company, and another person reported being charged $106. Some members of our group reached out to the company directly before disputing the charges with their banks. The responses we received were concerning and, in my opinion, did not provide enough explanation or reassurance. In one case, the company indicated that the refund had been initiated and said they were blocking potential double charges. However, the communication also suggested that the additional charge may have resulted from the customer accidentally placing another order. That explanation was difficult to reconcile with the fact that multiple people from the same group experienced similar unauthorized charges. Another member of our group was told that the company would refund the charge, but there was initially no clear explanation for why the charge occurred. Because of the uncertainty, some people ultimately felt they had no choice but to dispute the charges directly with their banks. One person even canceled their card because they believed the charge was fraudulent. I personally have not received one of these unauthorized charges, so I want to be very clear that I am not writing this review because I was personally charged or because I had a bad experience during the tour. My concern comes from watching multiple friends deal with unexpected charges after we used this company and seeing how difficult it has been to get a clear explanation or resolution. What is especially disappointing is that I genuinely liked this company before this happened. I had used them successfully before, recommended them to my friends, and trusted them enough to book another experience with them. I therefore feel a responsibility to share what happened so that other customers can make an informed decision. I am not claiming to know exactly how these charges occurred, and I am not interested in unfairly accusing anyone of something I cannot prove. However, the fact that multiple people in our group experienced unauthorized charges, including repeat charges for at least one person, is extremely concerning. The company's response has also not given us the level of clarity or confidence I would expect when customers are reporting potentially fraudulent transactions. I hope the company takes this seriously, investigates what happened, provides a clear explanation to the affected customers, and makes sure this does not happen to anyone else. Until then, unfortunately, I would have a hard time recommending this company to friends or feeling comfortable using them again.

Excellent spot for private parties, catered events, and just an evening out love the atmosphereread more

I don't understand the negative reviews, so I'm here to tell the truth. I've had nothing but great…read moreexperiences since I've been a member here the last two years. The owner and the owner's son are as friendly as can be. They strive for a 5 star experience and they certainly deliver every time! How do they do this you ask? Well, they hold wine tastings mixed in occasionally with some tequila, bourbon, or scotch tastings. They're always hosting events for people to socialize and taste great wine, plus there's always an amazing charcuterie board. They bring in countless vendors throughout the country and world. It's first class all the way. The place is like a second home. My wife and I have had a chance to develop friendships with other members. If you're looking to become a member, I highly recommend.

Cute little winery in 3rd ward. I was made aware of this business from a Groupon deal. A friend…read moreinvited me to a tasting. We went on a Saturday evening after rain so it was a bit quiet. There was another group finishing up a tasting as we arrived. We were warmly greeted and the explained the process of the tasting. We sampled 4 wines total: white, green apple, Shiraz and cranberry. They were all really good. I'm not a fan of Shiraz, but it was not as harsh as others that I've tried. Our sommelier was very knowledgeable and did a great job guiding us through our tasting. He explained everything with great detail and answered all the questions we had. This was a very unique experience and it was nice to support a woman owned, black owned business.

I visited here this past Saturday with my boyfriend and this is a great place for a date night. We…read moredid the wine tasting which came with four 3oz pours (cab sav, rose, sparkling wine, and a white blend). The rose and white blend were my favorites. Delonte is very knowledgeable about wine and walked us through the tasting and engaged us in what notes we were picking up, origin, etc. It's an intimate space with a sophisticated feel. It's perfect for a quiet, low key evening. I will definitely be back.

Great bar Met some…read morefriends here after dinner. They were packed and boomin when we arrived. Dj set up right behind us and got the night started right. Even though the place was completely full, the service was still quick and really good. They brought out more chairs to accommodate our growing party and we never had to wait long for drinks. After about an hour, we slid through the back door and into the speakeasy. This portion of the bar was equally impressive and had the same high end vibe. More great service, more great drinks. Some Louis XIII may have been poured- which came with white glove service and a complete history lesson btw lol Literally zero complaints. Just a great night out.

We came here for after dinner drinks on a Friday night. We had reservations and when we arrived we…read morewere taken to the back through a door where there was a small intimate bar area. There was a different menu in the front vs. the back. I ordered the Guapo which is a mezcal based drink and it was good. My husband ordered the smoked old fashioned and he thought it was ok. The service was ok and the drinks were kinda pricey. But it was a cute place to get drinks and I'd go back to try another drink.