I love this place…read more Always greeted warmly by the front staff, and briefed on the available benefits for staying here, including free breakfast in the morning Went to my room, which consisted of a wonderful king-size bed, a well lit bathroom and a nice workstation with big screen TV The bed is comfortable, the pillows are outstanding. The bathroom is clean, and the room itself is impeccable. If you are going from extreme north to extreme south and avoiding 95 this is the stop. There is so much to do around here, along with a Walmart and numerous restaurants Easy on and easy off interstate 64 and 81 Yes, this is my go to. Yes, this is my favorite hotel. Yes, it's reasonable, it just checks all the boxes.

We've stayed at this location twice, both times we have been greeted by Calvin and he is an…read moreabsolute delight. Always down to chat and always willing to help out. This place runs on Calvin. He's a twin, ask him about that. Rooms are as expected, place is nice. Calvin is the draw. He works evenings on both of our stays. I wish I had an upcoming reason to come back to Staunton to hang out with Calvin some more.

When I travel, I usually stay at one of the Hilton or Marriott-branded hotels, but I was attracted…read moreto this hotel because of its location near some of the places we would be visiting (Wilson Museum and Shakespeare Theater) and proximity to restaurants. The ability to park the car once and leave it for the couple of days was attractive. I couldn't be more pleased with our visit here. The Staff greeted us and was helpful throughout our stay, the historic building is beautiful and well maintained, the front porch has rocking chairs in a covered porch, and there's complimentary coffee in the mornings (and good coffee too!). The room isn't large, but is attractive, the bed was comfortable and the temperature controls worked well. There's a $15 breakfast buffet that we used once. It's typical eggs, potatoes, meats, yogurt, fruit, oatmeal/grits, and OJ. We went for breakfast a few doors down and spent $26 for 2 bagels and one coffee; I don't think this was an outrageous price at a nice hotel in a nice room with good service. There's an indoor pool that looked good, but we were busy and didn't get a chance to use it. The hotel truly is located in a great location. We ate within walking distance of a couple of good restaurants, and a few of the significant attractions are only steps away (although, be warned, the neighborhood is hilly!) The parking is $7.50 per night in a public lot attached to the building. They charge the parking to your room with in-out privileges.

As a long time repeat hotel guest here,the public areas and the guest rooms are kept very well for…read morethe most part. The one issue I have is the condition of the sheers at the windows in the rooms. They are turning brown and seem to always be ripped and hanging in shreds. This detracts from the experience. Also the covered entry is looking dirty with debris littered everywhere and the smell of cigarettes. There is also much needed painting of wooden lattices on exterior "pavillions" needed. C'mon Hotel 24,you can do better! The staff is always pleasant and the buffet breakfast is enjoyable if you prefer to eat at the hotel instead of stepping outside for pastries and baked goods and other options just steps away.

We booked an economy room at Frederick House for a one night stay while on our way to the Outer…read moreBanks. The room was perfect, modern with historical touches, very clean, with all the amenities you'd expect at a chain hotel. We loved the downtown location, it was an easy walk to dinner and church. And the included breakfast was fabulous!! We hope to return and spend more time in Staunton!

This is actually a few different buildings in the city. The buildings are within a block of each…read moreother, some next to each other. Our building was quiet, with huge rooms and well maintained, Mostly Victorian era rooms and furniture but with a modern shower. There was a nice sit down breakfast in the main area of the reception buillding. Our building had offstreet parking. Very friendly host. If you find the bed is too high, look under the bed for a stepstool.

Very nice stay at the Hampton Inn- Clean rooms- spacious bathrooms, very tasty complimentary…read moreBreakfast. I didn't use the pool , but the kids seem to enjoy themselves. Convenient location to downtown, and lots of restaurants. I recommend this facility, and will stay there again in the future.

Stayed 10/23/24 They get 5/5 all because the girl that…read morechecked us in that night was nothing short of amazing . Property by itself would be a 4/5 like most newer Hampton's but the front girl really made the place shine . Really wish me and my wife could remember her name . She was short , had a few tattoos and an amazing personality

We made a last-minute reservation at The Blackburn, hoping for a standard queen room, we actually…read moregot a cozy queen. It's cozy alright. Rooms were very clean. Nicely renovated. Bed was comfy. I appreciate the mini fridge in the room. Plenty of outlets for phones and such. I'd stay here again.

This was my first and last stay at the Blackburn Inn. I have travelled extensively globally, and…read morethis organization does not meet basic customer service standards. I had ongoing issues with my AC starting on check-in. When I returned to my room after an all-day meeting on the 3rd day of my stay, the temperature in the room was 80 degrees and the AC would not even turn on. I called the front desk to learn that the AC in my room was officially not working. They claimed that they notified me of this issue while I was in my business meeting, but there was no voice mail, text or email supporting their claim. I even checked with the individual who had made the reservation. On checkout (when a manager was there), I asked how they wanted to handle my situation hoping they would attempt a service recovery. They responded that "they had moved me to a room with working AC". (Note: I did the move which also made me late for a scheduled dinner meeting.) When I commented that I did not feel this was enough, they offered me a complementary cup of coffee. So...my business is worth a cup of coffee? I do not think so!

Very large Holiday Inn. Service provided by Yvette at the front desk was great. Room was clean…read more There is plenty of parking. At this hotel breakfast is not included, but they have a restaurant available. Good location not far from Shenandoah National Park.

My family stayed here overnight after a long day of travel. We really enjoyed the room. To start it…read morewas well-cleaned and did not have any unpleasant odors. The room itself was nicely styled and spacious. There were four of us sharing it and we did not feel crowded/claustrophobic. There was plenty of space for our luggage. They provide hand soap and toiletries that are Dove. They smelled very good and had fresh clean scents. The beds were okay, firm and the pillows soft. The coffee station had two regular coffees, a decaf coffee, an English breakfast tea, and a herbal tea. There were four to-go cups and four silverware sets that have sugar and powder creamer. The hotel itself has an indoor pool, which we did not use. A little store by the reception desk. It had snacks, drinks, frozen meals/desserts, and toiletries. There is a 24/7 coffee bar which also has hot chocolate and tea. The hotel also provided a breakfast buffet. The breakfast included: pancakes, muffins, breads, cereal, eggs, sausage, bacon, breakfast potatoes, fruit, apple juice, orange juice, etc. Overall, I would recommend this hotel and would stay here again.

Of all the hotels we've experienced in 82 countries and all 50 states, this might just be our…read morefavorite "affordable" hotel ever! There are luxury hotels in this world, the kind we utilize during our international travels. And then there are reasonably priced accommodations making up the vast majority of hotels like this particular Sleep Inn. These are the establishments we use during our domestic road trips. And this is a remarkable option conveniently located just off I-81, where a small degree of luxury can be experienced without braking the bank. The hotel has been beautifully remodeled, with squeaky clean rooms and a sparkling lobby. It was a wonderful surprise! The only knock is the lackluster breakfast, but the hotel itself is very nice!

Awesome place to stay. Clean comfortable and the only actual pet friendly place I've been. They…read moregave my dogs treats and toys when we got there. They never bothered us the entire staff was so super friendly. They reminded me of my family. They offered help when I was taking things out to my car. Couldn't find a better place to stay.

We booked this hotel as our usual one in Christiansburg was booked solid. But glad we did. The…read morefront desk was very nice and polite and saw my BW membership and offered me waters for me and the wife . Our room was very nice and extremely affordable. The hotel overall is very clean , especially the pool . Would stay here again if we were in the area again.

We stayed there 8/15/27 Hotel seems to older needs…read moreimprovement. Front desk clerk lady was very nice and talkative. Elevator button down to first floor was broken could not go all the way down from our room . Hall way on the 4th floor smelled musky and dirty . Our room #407 walked in had an old smell in it . Looked under the mattress sheets there was hair . No bugs room need to be cleaned better cob webs . Bathroom needed to be cleaned better tub looked dirty need to be bleached . Bed was comfortable and sleep good Tv needed fixing volume didn't work right To top it all off there was a baby snake by the elevator on the first floor when my husband went down to get coffee sat morning I'm going to request for a refund

Was unable to get the room I requested. Instead given a handicap room on the 3rd floor. Walked into…read morethe room and it had an odor. It turned out there were french fries in the air conditioner, guess house keeping must have missed that. I did complain about the odor, I was told they would bring some fabreeze air freshener to my room. Still waiting. I have stayed here before on several occasions, this will be my last stay.

If I could give this zero stars I would. When I got there the system to check in was down. They…read morefinally got it back up and ran my card charging an additional $50 deposit that they said I'd get back upon check out. Later on noticed the deposit was never refunded. Called the hotel after receiving a notice that I never showed up for my reservation. They could see that I had a reservation but nothing else. My credit card was charged. I called 7 times and 7 times I was told we don't know, we'll escalate this and someone will call you back. No one ever called me back. Months of my time wasted and the incompetent staff couldn't figure out anything despite me being able to show where my credit card was charged by this hotel. Because they didn't have record of me checking in (because their system was down) they couldn't figure how to fix anything. All I was asking for was the deposit back. None of the managers could even be bothered to follow up and call me back.

Nice and clean the room was just right the bed was comfortable pillows were comfortable plenty of…read moretowels got a decent night sleep breakfast in the morning was ok everything was good

Stay was good However breakfast was the WORST experience at…read morea hotel ever Be extremely cautious when grabbing food from this hotel Know what they doing!! They are wrong!!!