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    Gilbert Nail Lounge

    4.1 (75 reviews)
    Closed 10:00 am - 6:00 pm

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    Response time

    1 day

    Response rate

    75%

    Services - Gilbert Nail Lounge

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    horrible horrible place. i've been here years ago when i lived in Gilbert! They were rude and did a bad job on my nails, the place was also very unsanitary. My sister lives close to this place and has gone there consistently for several years. She decided to take my mom there for Mother's Day (who never pampers herself or gets her nails done) and this is my moms hand. They didn't even comp this service at all! My sister kindly called later and told them what happened and the owner said that when they both come back, my moms nails would be free. So 2 weeks later my mom & sister go in for their fill. THEY WENT BACK ON THEIR WORD!!!! Both of them had to pay AGAIN! Both my sister and i are business owners in the service industry & this is absolutely terrible business practice. I never wrote reviews but this place is a NO GO.

    Obsessed with my nails and the overall service from Henry (nails) and the male tech who did my toes(my apologies for not remembering your name). Seriously the best service and they got me in and out in an hour so I could get back home to my baby. Cannot thank them enough for how great the service was and how amazing my nails look!! 11/10 no notes. Can't wait to come back in two weeks

    Almond shaped short nails
    Jenna G.

    Love this place! Clean and always friendly. On time with appointments. Levi is great and always does a great job with gel builder and shaping my nails. I like them short typically almond shaped and most people leave them too long but not Levi! He's great and I have been coming for a few months now.

    Nails

    My nails didn't look any different when I walked out, as when I walked in. Made appts online for my friend and I. Took us back 15 mins late, which was fine but my Gel-x fill felt incredibly rushed. I asked for them, specifically my pinky, to be slightly shorter by filing down. I always get a sharp almond shape. My nails ended up the same length as they were when I sat down and they weren't sharp or fresh looking. Genuinely looked like same overgrown and dull nails but with a new color. Originally tried to charge me $10 more than what online said at $56, argued they shaped them so had to charge me an extra $5. Total of $60. Not overly impressed with the service or quality.

    Kristin M.

    I am always apprehensive about asking for more complicated designs, so when I showed Dana the inspo photo and she was excited about it, I was thrilled! She loves doing fun nails, was methodical and precise, and truly cared about the final product. If you ask for Dana, you won't regret it!

    DANA is AMAZING! Decided to give this place another try since it's very close to home. I had been there previously a few times and always left not fully happy. Husband decided to treat all of us one day to pedis! All girl fam here. Dana did such a great job on my little girls pedi I decided to book a mani with her. And now there's no turning back! Girl is on point! I'll follow her around like a little stalker from now on. She does amazing builder gel and nail art, you name it. Thanks for being the best DANA!

    Sarah P.

    Jenny killed it! Showed her two inspirations and she combined them and these are the results. She did a great job and perfected! The salon is nice and clean and the whole staff is fun and friendly. Will be back for Jenny!

    Good job
    Nidian P.

    First time doing nails at this place, and I loved it, its pretty, clean, and Staff is Friendly... Definitely coming back

    Henry is a miracle worker
    Destiney E.

    Henry did my nails this time and he is amazing not only did he do my nails flawlessly. He kept good conversation made me feel comfortable made sure I was happy with my nails and made me smile and laugh all while giving me picture perfect nails I love coming to this nail salon because the techs are amazing. I have not had one bad nail tech while I've been going there anytime my nails get complimented. I always recommend this salon because not only do they care about the integrity of your nail. They care about you as a client as well. Henry is the best. I cannot stress this enough. Ask for Henry or Dana both of them flawless.

    Vacation nails

    I highly recommend Dana for anyone looking for beautiful, detailed nail work. She creates the cutest nail designs and truly pays attention to every little detail. I'm very particular about my nails, and she's the only person I trust to do them. Every time I leave, my nails come out absolutely perfect. If you're looking for someone talented and reliable, Dana is the one to go to!

    Cat eye gel
    Shanee V.

    I love this place! It's the best in town and Ken never disappoints! He always gives me exactly what I ask for and keeps me up on trends.

    Nails, gel builder chrome
    Diane C.

    Amazing service! I have been coming three different times and each nail tech is great. But I finally found Dana who does such an amazing job. Very clean, gentle, and listens to what you want while offering amazing suggestions! Can't recommend this place enough!

    Micro French dip mani by Kent
    Gretel Y.

    One of the hardest things about moving for me is finding a good nail salon. I had a good thing going with my nail tech back home in Atlanta, and have struggled to find the nail salon for me here until I met Kent at another salon. I have been seeing Kent consistently for the past year. I usually get dip powder every four weeks and they have not chipped or broken even when I've been rough with them. My nails have held up each time and I'm very pleased with Kent's work, so when he told me he moved to Gilbert Nail Lounge, I followed him! Gilbert Nail Lounge is brand new and has only been open for a couple of weeks. The salon is bright, beautiful, and very clean. They offer a wide variety of polish options including dip and gel. The staff is friendly and very welcoming. The manager checked on me multiple times. I highly recommend!

    Kate's work again

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    Excellent quality manicure and pedicure and beautiful salon! Friendly services. Highly recommend.

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    Nancy did amazing! I had a broken nail and she took her time to make sure it was taken care of !

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    Page 1 of 2

    Ask the Community - Gilbert Nail Lounge

    Review Highlights - Gilbert Nail Lounge

    Dana definitely was outstanding she took her time on my nails and was very happy to address any concerns I had.

    Mentioned in 14 reviews

    Read more highlights

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    4.2(319 reviews)
    0.4 mi

    I had a gel removal and regular mani with no polish. It was $30…read more The atmosphere is feminine and chic with cute quotes sprinkled throughout the salon. It's a large clean space. The staff here is friendly while staying attentive to their work. They offer a discount punch card. Make sure to get one before you leave. My nail tech started off great. She removed the gel with enough pressure so it didn't harm my natural nail. Later, a couple of walk-ins came in and boss lady assigned one to my tech. So she had to rush the end of the job. As a result, the filing isn't consistent on my hands. Thankfully, I had a no-polish manicure so mistakes were minimal. I don't blame her. I wish that she was allowed to finish her work well. Perhaps the walk-ins could have been asked to wait 10 minutes to ensure that services are completed to satisfaction. So my tip for relaxing and attentive service, avoid peak hours, which are Friday to Sunday. If you have to go on the weekends, maybe avoid being a walk-in with nail art request.

    I rarely write reviews, but I feel compelled to share this experience due to a serious health…read moreconcern. I came in for a pedicure for my birthday and was really looking forward to it. The day after my appointment, I noticed yellow crusting and redness on my right big toe. The infection has since worsened. I am especially concerned because I am currently 14 weeks pregnant, and an infection is the last thing I need. I'm embarrassed to share the picture of my toe, because I can't put any lotion or anything on the infected toe to prevent worsening, but it has to be included. During my visit, the overall service was also disappointing. I had booked a higher-tier pedicure that included paraffin wax and was told they would try to fit in a manicure if time allowed. I made it clear that I did not need the manicure if there wasn't enough time, but I was assured after my pedicure that there was time for it to be completed. I requested a simple service. No polish, just cuticle care and shaping. The manicure was done in the pedicure chair while I was receiving the paraffin treatment since the tech forgot the paraffin treatment and I had to remind her, which made it physically uncomfortable, as I had to twist and reach across awkwardly. The service itself took about five minutes and was rushed and uneven. I would have preferred transparency if there truly wasn't enough time to complete it properly. I was charged $100 for the services, which means my 'manicure' was $25?! This felt very disproportionate to the quality of the manicure received. I still tipped $20. While I initially considered not leaving a review, the development of a significant infection following this appointment raises serious concerns about sanitation and safety. Please exercise caution before going here. Update: The business responded to my concerns and issued a partial refund. I appreciate their attempt to address the situation.

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    The Nail Logic - Cat eye  design by Jade

    The Nail Logic

    4.1(500 reviews)
    3.1 mi
    $$

    I can't say enough great things about Nail Logic! The entire experience is always top-tier--from…read morethe welcoming front desk to the talented technicians and even the owner. Everyone is professional, accommodating, and truly takes their time to make sure everything is just right. We literally pass three other salons just to come here, and it's 100% worth it every time. Highly recommend if you're looking for quality service and a team that genuinely cares!

    Been twice & disappointed both times…read more My first visit, I got a French tip gel manicure over my natural nails. French tip turned ok, some were filed crooked to one side, and the painted tip was crooked as well, but not the worst. I could see the nail grow out from underneath the clear pink polish because the tips were painted to far down almost immediately. Within a couple weeks, the gel polish started chipping off and my nails would crack close to the nail bed. It would snag my hair in the shower and the cracks would hurt so I had to clip my nails down super short to where there wasn't a free edge anymore (stubs). I had to start picking off the lifted parts of the gel polish so it wouldn't snag things and eventually just took off all of the polish by hand. My real nails underneath the polish suffered greatly. I gave them a few weeks off, kept them short and natural. (Also received a pedicure this visit, which seemed okay but they started to chip as well and were slightly crooked too, but not as bad) My second visit, (different tech) because I had my short natural nails (stubs), I got acrylics for a little length with French tip gel polish. Not only do they not look like the simple French tip design photo I showed, you can see the nail tip growing out from the nail bed underneath because the tips are painted on too far down towards the end of my nails. I tried to say something about having that fixed but then he would've had to completely redo the polish and some of the clear acrylic because it wasn't noticeable until painting the clear topcoat. I just don't have the time nor can my nails withstand being drilled down again. It should have been done correctly the first time. Some of the painted tips have more of an arch on one side than the other, and the white line is messy on a lot of them. You can also see the dust that was left on and painted over underneath the gel polish. I did not get to pick out the pink/clear acrylic that went underneath the polish. My cuticles were drilled over and are extra sensitive on some fingers. I did not receive any nail soaking to push my cuticles back or an arm massage this time. I'm heavily disappointed because I've paid about $75 each time plus a 20% tip on top of driving 30 minutes one way. I've had to wait weeks in between having my nails done. They were heavily damaged from the first set cracking and lifting, requiring a lot of downtime to recover despite being a healthy length prior and almost never breaking. Im familiar with proper nail care. Normally mine are in great shape, all I do is maintain a reasonable length, use gel polish, and can go up to 4 weeks between (but usually aim for 3). But they have been pretty annihilated after these two visits, weeks apart. I don't feel confident in returning and feel both visits were a waste of time and money.

    Photos
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    Gallery Nail Bar Mercy

    Gallery Nail Bar Mercy

    4.1(63 reviews)
    4.0 mi
    $$
    Luxury
    Locally owned & operated

    First time.client.and will return. Nora was the tech who worked with me and did a very good job…read morewith the services requested. Making my reservation was painless through their website. I chose the service with the callus removal and felt a world of difference. I was very pleased with the outcome and will repeat this with Nora.

    I am extremely disappointed with my experience at Gallery Nail Bar Mercy. I visited yesterday for a…read morepedicure and eyebrow service. The pedicure was wonderful, and I was very happy with my feet. Unfortunately, my eyebrow experience was the complete opposite. I specifically asked for a simple eyebrow cleanup, but the technician removed far more hair than she should have. My eyebrows are now noticeably uneven, and a significant portion of my right eyebrow is missing. When I expressed my concern, the technician insisted she had not made a mistake, despite the obvious difference in my eyebrows. I then spoke with the manager, hoping the situation would be taken seriously. Initially, it felt like my concerns were being dismissed. After I removed my glasses so she could get a closer look, I was simply offered a discount for a future visit. I found that response unacceptable given the extent of the mistake. I had an event to attend that same day, and instead of feeling confident, I left feeling embarrassed and upset. While I appreciate the excellent pedicure service, the handling of my eyebrow appointment and the lack of accountability afterward have ensured that I will not be returning. I hope management takes customer concerns more seriously in the future and provides better training and customer service when mistakes occur.

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    Gilbert Nail Lounge - nailtechnicians - Updated July 2026

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