Been awhile since I've used them, since they do such a great job. Billy is a character, super nice…read more Any time I've had work done there they do an excellent job both in fixing it and communicating. I've recommended other family members to them as well, and they've always been happy.

Didn't get a great vibe from this company. Called around 9:30am to make an appointment to get my…read morecar in. Lady on the phone sounded like either it was too early of a morning for her or she just isn't too thrilled in her position. Was informed they have no openings till next week and that the diagnostic fee is $250+ (can't remember the exact amount). Was also informed should I choose to have the repairs done by them that the fee would not be credited, it is considered an additional fee. Something about the whole conversation sounds shady and unwelcoming.

First time I used them, they were upfront and honest the only knock was my vehicle was dirtier than…read morewhen I left it and extra parts were left in the vehicle. I will try them again

I scheduled an appointment online for 1230. When I arrived I was told all the technicians are out…read moreto lunch and it would be "about 40 minutes" before anyone would even start to work on my car (perform a smog check). Why waste my time and not have people there when you allow an appointment to be scheduled at that time. Exceptionally unprofessional.

Checked in with store manager Nathan about checking tire pressures on my vehicle. It was after…read moreclosing hours yet Daniel the service technician provided awesome customer support with a low tire pressure. I highly recommend Fresno Tire Pros as your automobile subject matter experts for all your care & maintenance.

Great service! I was tempted by the Costco deal for years, but when I realized I couldn't depend on…read morethem to stand behind there warranty or provide the service of an alignment etcetera. I realized I needed something better. These guys have been I. Businesses long enough and have seen everything when it come to tires in the Central Valley. My cars deserve being serviced that people who stand behind their work not guys that are looking for a way not to.

Was recommended by a friend to go here.They have great customer service. Would recommend this to…read moreanyone.

I had a great experience with All Access. They were extremely communicative throughout the entire…read moreprocess and made sure every recommendation was clearly explained to me before moving forward. They replaced my transmission with a used one, as well as my axle and engine pan. At every step, they kept me updated and ensured the work was completed thoroughly. The quality of their work was impeccable. I especially appreciated that they took the time to make sure my car was safe to drive before I picked it up. Robert and Givan both personally reached out during the process, which made me feel informed and supported the whole time. They even checked in with me a few days after I picked up my car to ensure I was satisfied. I am very satisfied with the team at All Access and truly appreciate and value their hard work. I will definitely be a returning customer.

My wife and I were on a road trip through California national parks when our brakes started making…read morescary noises. Based on the reviews here we called The Brake Shop first. I was worried that they would be too small to get to us immediately but Sako confirmed they had the parts for the car and to get there as soon as possible. Dropped off the car full of luggage and went for an excellent Mexican lunch. Everything was fixed in under two hours and we were charged a very fair price. A few months later everything is still working great. I cannot recommend them highly enough. One of the times when the internet really came through.

Unbeatable prices and great service. Got the front brake pads changed and rotors resurfaced,…read more$279.99. Truck is back to braking smooth again.

I took my car in due to a grinding noise coming from my rear wheel. I had previously taken it to a…read morenationwide chain auto shop (that I will not name lol) and they told me brakes were fine but wanted $1600 to do my shocks which I didn't think was right and the grinding continued. No limit thoroughly inspected and of course it was my brakes. They fixed the issues and my car was done in a few hours! Will definitely be back for all my automotive needs after this. Thanks guys!

I just want to thank this team for their high level of integrity and kindness. They spotted an…read moreissue on my 2011 BMW SULEV that was still under warranty. There is no way I would have known that and would have simply paid them the 2k it cost to repair it. Instead they made me a returning customer and told me to take it to BMW for the warranty coverage. Who does that these days?! Thank you again.

Honest, professional and informative. I therefore will only consult them and know that they is…read moretotally honest. Thank you! Tim

Super nice guy at Lawrence Tire and Services. We were getting ready for a cross country road trip…read more We had just gotten new wheels and tires put on my Corvette at a place around the corner on Shaw. The hubby did the brakes himself. The auto parts place he had gone to didn't get the rotors turned correctly. Instead of going back over there, the hubby went over to Lawrence and they turned the two rotors with very reasonable pricing. Viola! Ready to go!

Booked a routine service using their online portal. Didn't wait at all for drop off, everything ran…read moreon time and the job was completed when they said it would be, love not having to wait around and run late for my appointments! Great service as always and was able to take my car out of town--trust worthiness is worth it all to me thanks guys!

I've had around three sets of truck tires installed at Fresno Tire Co over the years, and each…read moreexperience has been noticeably worse than the last. What used to be a dependable shop has turned into constant delays, poor communication, and unrealistic time estimates. Even simple flat repairs became frustrating -- I'd call ahead, be told "30 minutes," then end up sitting there for two hours. This most recent experience destroyed any trust I had left in this shop. I originally had a quote elsewhere for $1,158 out the door for tires. Fresno Tire Co quoted me $1,143, but then added an extra $18 tax charge at checkout that was never mentioned beforehand, meaning they didn't even beat the competitor's price. I should have gone with the company that was upfront from the beginning. I called Friday to confirm the tires were in stock, called again the day before my appointment, and dropped my truck off before they even opened so they'd have the entire day for a simple tire install and alignment. I over-communicated specifically to avoid this kind of situation. Then at 3 PM they called asking whether I wanted the white or black side of the tires facing out, which made it obvious the work had barely started and there was realistically no chance the truck would be finished by closing. At no point did anyone communicate delays or mention they didn't even have an alignment tech available. Instead, it felt like they were trying to lock me into the tire install so I couldn't back out at that stage. The alignment was especially important because I had just installed new shocks and didn't want to destroy brand-new tires driving home with a bad alignment. Because of that, I had no choice but to leave the truck there overnight for a second day. On day two, I received another call around 3 PM saying the truck was finally on the alignment rack, followed almost immediately by another update claiming it had just returned from a test drive. None of the timeline ever made sense. The worst part was dealing with the service advisor/manager. Every update felt made up: first the truck was coming off the alignment rack, then it had just returned from a test drive, then suddenly they were heating frozen bolts "for hours," which was supposedly the reason the alignment took so long. It constantly felt like salesman-style excuses instead of honest communication. On top of that, he interrupted me and literally said, "I'm going to stop you right there," which was incredibly disrespectful considering how patient I had been and how many opportunities I gave them to make things right. After keeping my truck for two full days for what should have been a one-day appointment, they returned it pulling hard to the right with the brake, ABS, and traction/VSC lights all illuminated while still insisting the alignment was "great" and the truck drove fine. I had to immediately turn around and bring it back within minutes of leaving. Only then did they refund the alignment. I even called the following day hoping to speak with the owner and give the shop one last opportunity to address everything professionally. Unfortunately, it was more of the same. Instead of actually listening to my concerns as a longtime customer, I was constantly interrupted and talked over. At that point it became clear the problem wasn't just the poor workmanship or delays -- it was the complete lack of respect and accountability shown throughout the entire experience. What finally confirmed everything for me was taking the truck to another shop that actually cared about doing the job correctly. They immediately noticed Fresno Tire Co had balanced the tires improperly. Two wheels had roughly 16 wheel weights stacked on them, looked terrible, and even had mismatched black and silver weights. The new shop explained that Fresno Tire Co should have rotated the tire on the wheel to achieve a better balance instead of just piling on excessive weights. After properly balancing them, the new shop only needed around 3-5 weights per wheel. The biggest issue now is trust. From the first phone call to the final pickup, I felt misled, disrespected, and treated like a fool. I gave them communication, flexibility, and plenty of time, and somehow got my truck back in worse condition than when I dropped it off. I used to trust this shop, but after this experience I can no longer recommend Fresno Tire Co to anyone. Avoid this place.