I normally try to resolve issues privately before leaving a review, but this experience left me no…read morechoice. I was charged $50 for a fog light repair that was never actually completed. I was told it was "temporarily fixed" so they could issue my inspection sticker. The fog light is still not repaired. I called trying to resolve this before going back in person. When I did, the son of the owner was extremely rude. He treated us like we were lying and dismissed our concerns. All I wanted was for them to either complete the repair (since I already paid for labor) or let me just pay for the part and finish it properly. Instead, they refused to fix it or refund money for work that wasn't done. I'm also concerned about the legality of issuing an inspection sticker without the vehicle fully passing, as that may violate West Virginia Code §17C-16-7. Very disappointing and unprofessional experience.

Both my dad and I have taken our vehicles here to Teays Valley Import. The owners and employees are…read moreawesome to deal with, very honest and trustworthy, and they do excellent work. I highly recommend going here.

Five stars for these guys! I was just passing through this little town when I noticed a huge rattle…read morecoming from under the car. They were the first car repair shop I saw, so I called them and they took it right in. Figured out the problem (heat shield had come loose and was rattling against the tail pipe.) They fixed it, charged me $32 and I was on my way in 10 minutes total. Thanks guys!

By far the worst experience I've had at any tire shop. Went in to get a tire patched and they told…read moreme I would be in and out in 90 minutes. After 90 minutes they finally took my car back. After 20 minutes of watching the tech on my dash cam just continue to stuff his face instead of work. Meaning after almost 2 hours I was still gonna have to wait for them to do the actual work. I finally told them to give me my keys and left. I've taken cars there for years but I will never be going back there again. Clearly they have lost their work ethic.

counter help needs to improve on thair people skills, very rude and make it seem like they don't…read morewant to help you with your car...high prices and very slow service to do the work needed . bought 5 sets of tires and lots of other repairs....TIME TO MOVE ON...See ya.. C Adam Toney

During an era of brickbats flying about, I would like to toss a bouquet of roses to Precision…read moreTransmission, owner Rick Duttine and son Rayn. On October 17, 2016 the battery on my 2002 Ford Explorer expired. I was fortunate that Precision Transmission was just across the street and willing to help in attempting to jump start my battery, however to no avail. Rick and Rayn were gracious enough to extend their hours of service while we traveled to/fro purchase a battery. Upon our return to their place of business Rayn was kind enough to install our new battery. I recommend without hesitation Precision Transmission to anyone requiring auto/transmission service. A.C. Chapman

From the owner: Voted "Best Transmission Shop in the Valley" by Charleston Newspapers…read more At Precision Transmission we have one goal in mind, quality service at honest prices. Our technicians are highly trained and certified to provide the quality of service you want and deserve. Owner Richard Duttine is an ASE Master Certified Technician. Precision Transmission is a member of ATRA, the Automatic Transmission Rebuilders Association, the international trade association for the professional automatic transmission repair industry. Every ATRA member must adhere to ATRA's Code of Ethics - ATRA's standards for providing honest, professional service. When you bring your car to Precision Transmission you can be sure of polite, professional service at an honest price.

I have so many good things to say about this business. I don't even know where to start. This has…read morebeen a life team has been fixing my vehicles for over 10 years. And I have to say, they are a blessing to our community. Professional, kind, and caring. I trust them with all my vehicles. Truth is, I'm blessed to have them around because I know I can take my vehicles to someone that actually will treat me kindly and charge me a fair price and be totally honest in the process. Thank you W and B for serving our community.

Nice people and knowledgeable mechanic also reasonably priced.would recommend over any dealer type…read morerepairs

I made two valiant attempts to get an alignment on my partner's vehicle. Attempt #1: the alignment…read moremachine broke down before the vehicle went up. I should have taken that as a bad omen, but I gave y'all the benefit of the doubt. Attempt #2: made a morning appointment for drop-off. Went back to pick it up later that day, and looked like the vehicle hadn't moved. Well, that's because it hadn't. Due to a "mix-up," the vehicle wasn't serviced. All damn day, and no one had one single thought as to whose responsibility that might be. The suggested resolution was to leave the vehicle there overnight, with the people who forgot to service my car in the first place, with all the faith and hope in the world that they'll somehow remember to service the vehicle the next day. Um, no. That actually felt pretty shady, honestly. Between all of these attempts, we wasted 4 hours in driving time going back and forth to the garage for absolutely no reason other than to piss me off. That's what you get with these corporate outfits, and that's what I get for not doing my research on this company. They don't give a shit about you as a customer, and they certainly don't value your business. They treat their employees like shit, which leads to poor service and high turnover. All that matters is making money for the dear, almighty shareholders. They have to invent new ways to overcharge and overprice in order to do it. It's literally the business model. They don't need a loyal customer base, just desperate people who need their vehicles fixed. People are always desperate and in need of vehicle repair. It's kinda like the healthcare "industry." And watch, corporate will respond with some bullshit boiler plate response, "We are so sorry we didn't provide satisfactory service. Please waste more of your time talking to us about it on the phone so we can do absolutely nothing to fix it." It goes something like that I'm sure. (Update, you can see they responded with exactly that)(Y'all can get fucked) The evils of capitalism are on full display here. Save yourself the time and money, and stay the hell away from this place.

I have been going to mr tire for approximately 1520 years. After today I will not go back. I was…read morecharged an installation and balance fee that amounted to almost $80. I have never had this type of charge before. This is not typical in all of the tires I have purchased from competitors across the eastern seaboard. No where was this posted in the showroom showing the additional charge and was not presented to me until after the work was completed. I will say the work was completed in a timely manner, not sure the correct psi was put in the tires because the the tire warning light came on

These guys are great! I was looking for a place to check out my engine cover that was flapping from…read morethe heavy rains a while back. Stopped by Smittys who were closed, they said they only use these guys, though. They were working on some stuff when I got there, but put me on the lift right away to check it out. It had pretty much tore away by that time anyhow, but they would not take any payment, even though they pulled it in, lifted it up and checked it out. Seem like some real honest guys! I know they sure helped me roll home with no worry.