Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

Chris came out to find that our system was a little "different". Despite that he figured things out…read moreand went above and beyond to get things up and working! Definitely our new go to for hvac!

Corey came out really fast and fix the air conditioning. He knew right away what the problem was…read more Very nice young man. I highly recommend Air Craftsman for HVAC systems.

American Energy Home Pros is a great company and they now are offering plumbing repairs as well. I…read morecalled them today because my water heater was leaking water and I thought I would have to completely replace the whole unit. They sent their Plumber Anthony out the same afternoon and he was able to repair the leak which was in a waterline and I did not have to replace the whole water heater. He could very easily have told me I needed a whole new unit, but he was so honest and told me it only needed a repair which save me a lot of money. I highly recommend this company. They are honest and fair with their pricing. Thank you Lana L.

Note: I've posted this same review on Google Reviews…read more American Energy was one of three companies who priced my project. I met with the owner Mathew McGuire, who I found to be friendly, sincere, and someone who is vested in his business, his people, and working to ensure that he wins life-long customers with every job. I had done a lot of research with AI, so I knew my options well (that research was very helpful and I'd highly recommend doing it in advance of having people out to give you pricing). I had no intention of beating up each of the companies, I simply asked for their best pricing and options. I used AI to carefully review each bid in detail, including the proposed equipment and how appropriate it was for our home. All companies gave solid bids, but there was a very large spread between the highest and lowest. That usually concerns me, but all my research about American Energy indicated that they were a solid, competitive company. It was a big investment, but I ended up converting to an electric heat pump and also getting all our ducting replaced. We have a 2750 sf single-story home with 17 vents, so the new ducting was nearly as much as the system itself. That said, the ducting has made so much difference in terms of balancing the temperature throughout the house, which was a real probelm with the old system. The new system is extremely quiet and maintains a consistent temp throughout the day--and we've had some extremely hot days since it's been installed. American Energy's installers were all very friendly and professional, and did a great jobs with prep and clean-up each day they were here (the initial install took two days). There were a couple minor issues after the install was complete which required two follow-up appointments. One was a equipment issue that required Carrier to provide a replacement part, but Carrier was responsive and quickly provided it. For the additional follow-up appointments, their scheduling person as professional, courteous, and accommodating. In fact, she went out of her way over a weekend to re-schedule an appointment that was supposed to happen on a Monday morning. To me the company has to be a good one to A.) get that kind of diligence out of employees, and B.) to keep those kind of employees. In the end, I'm extremely happy with the system and will gladly subscribe for their annual maintenance contract.

We recently ran into an issue with our condenser, and from the moment I called, the entire…read moreexperience was excellent. Kathy was extremely friendly and helpful over the phone. Given our short timeline, the team was incredibly accommodating and made themselves available right away to come out and diagnose the issue. The necessary parts were ordered on site, and the repair was expedited to get our system back up and running as quickly as possible. RJ and Nate were both knowledgeable, professional, and personable. They did an excellent job diagnosing the problem and were completely transparent about the issue, the recommended solution, and what needed to be done. Their communication and attention to customer service were top-notch throughout the entire process. I could not be happier with the service we received. A huge thank you to Kathy, RJ, and Nate for making a stressful situation as easy and straightforward as possible. I would highly recommend this team to anyone looking for knowledgeable, honest, and dependable HVAC service.

they go out of their way to make sure you get great service and product. employees very conscious…read moreabout their work

I want to take a moment to acknowledge the outstanding quality work and professionalism of Encore…read morePlumbing, Heating, and Air. Their service team is on-time, thorough, and takes the time to explain exactly what is occurring to your system. I especially would like to highlight the great work of Anthony Acosta who did my routine servicing of my HVAC sysyem. Everyone at Encore is well trained and able to accurately diagnose problems to save you money, time, and frustration. I strongly recommend using Encore for your plumbing or HVAC system needs and to stay away from the "technicians" watching YouTube videos to learn how to diagnose or fix a problem.

I had a 3 hours window booked for my repairs. Mike showed up right on time and was done with both…read moreservices in less than 1 hour, that amounts to a labor rate of over $600 per hours...might be time for me to find an alternative for my repairs...makes me wonder if I really needed to do any repairs... I communicated my disappointment with them and got no response at all!

This is the plumber you want…read more We have been having an intermittent problem with hot water for several months we were not sure if it was the mixing valves on the shower or a problem with the hot water heater. We replaced both mixing valves on the showers and still ha the problem. using the owners manual I troubleshot the hot water heater, but could not find an issue. Our neighbor highly recommended Robert at 21st century. Roberts communication was excellent while setting up the appointment. We found him to be professional, engaging, and instructive. Within five minutes, he had a diagnosis and shortly thereafter had the hot water heater fixed for us. After dealing with other plumbers in the past, who had alleged good reviews, we are so happy that we ended up hiring Robert.

After installing a whole house water filtration system, a pipe started leaking the next morning. I…read morecontacted them to come fix it and was told they were in Arizona and would not be back for a while. Its been a month and no response to get this fixed. I checked the license and its not valid. Stay away from this guy. Far away!!!!!

My AC quit in the middle of a heatwave. Called Scotty's and got same day service. The technician,…read moreSteve was prompt and knowledgeable, pinpointing the problem immediately. He answered all my 'novice' AC questions and explained the maintenance steps I could do. Highly recommend!

I wish I could award negative stars. Don't expect Scotty to support you on any warranty issues. I…read morehad two bad experiences with him regarding warranties. One concerned the failure of the condensate pump on my Daikin mini split, which Scotty installed in 2020. It was well within the 12-year Daikin warranty period, but Scotty refused to present a warranty claim to Daikin, saying that the pump was not covered by the Daikin warranty because the pump was manufactured by Refco, not Daikin. But this is irrelevant under the Daikin warranty since the part was supplied or designated by Daikin and was not specifically excluded in the warranty. Scotty refused to discuss the actual terms of the warranty and was very rude about it. I would have had no problem with paying Scotty to replace the pump if he been willing to present the warranty claim, which has to be presented to the Daikin distributor by a Daikin dealer. Scotty refused to do that because he wrongly claimed the pump was not covered under the Daikin warranty. If he had been willing to read the Daikin warranty, he would have known that the Daikin warranty applied even though the pump in the Daikin mini split was manufactured by Refco (just like General Motors warranties all kinds of parts in its cars even though the parts may be made by dozens of companies). I hired a different Daikin dealer - Perfect Temp out of Diamond Springs. Perfect Temp replaced the part and presented the warranty claim to Daikin, which eventually honored the claim; Daikin reimbursed me not just for a new pump but also for Perfect Temp's labor charge to replace the old one. The other warranty problem I had with Scotty was the failure of the insulation that covered the coolant lines on the roof. It degraded after less than a year. Scotty blew off several requests to make a warranty claim to the manufacturer, saying that they wouldn't cover it. He made a claim only after I gave up on him and asked for the manufacturer's contact info so I could make the claim myself. Once he made the claim, the manufacturer honored it, providing new insulation to replace the old material. Scotty quoted me an outrageous price ($1,850!) for the labor to wrap the lines with the new insulation, so I hired someone else to install the insulation at less than 1/3 the cost that Scotty quoted me.

I had a fantastic experience with Vitaly. He came out promptly, provided a clear and fair estimate,…read moreand took the time to explain exactly what was going on with my system. Before doing any additional work, he always checked in with me, explained what he found, and made sure I was comfortable moving forward. I really appreciated how transparent and communicative he was throughout the entire process. He thoroughly inspected my filter, made sure everything was clean and clear, and tuned up my AC so it's running at peak performance. With temperatures climbing over 100 degrees and a household full of four cats, two dogs, plus plenty of chickens and ducks, keeping everyone cool is absolutely essential. Thanks to him, we can relax knowing everything is working exactly as it should. I called this morning and had everything serviced before noon, which was a total lifesaver. The responsiveness, attention to detail, and quality of work were outstanding. I highly recommend this company. Vitaly did a wonderful job and truly went above and beyond.

This family business came and replaced our HVAC system recently and we couldn't be happier! Vitaliy…read morewas honest, fast, well organized, professional and his quote beat out the rest. We were looking at spending a fortune to fix our old and outdated unit with another business and Vitaliy came in and replaced our system faster and cheaper than expected. He's honest and hardworking and we won't be using anyone else for our HVAC system again! Thank you Affordable Air!

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Great quality service and trustworthy. Shawn gets right to the point and cuts the crap. This guy…read moreknow a lot about a lot!!!! If you can get this GC to work on your project, you won't be disappointed!!!!!

Phenomenal service, knowledge, and customer service. My AC went down in triple digit temps and…read moreShawn dropped by immediately in the evening (same day) to help. Luckily the problem wasn't serious and he was able to get the unit up and running. He also didn't leave immediately upon the system working and wanted to make sure everything was good. Highly recommend him to help you with your HVAC needs. I will be reaching out to him again when the need arises.