Giovanni Passalacqua

(102 reviews)

•$

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

To be clear, they get 5 stars for excellent work. It was really frustrating to call so many times…read moreafter it was supposed to be done before i could get it back.

MAK & CO

(80 reviews)

I came here early on a Saturday after checking out a few shoe sole repair locations on Yelp. Mak…read morehad great reviews, so I decided to come early and get a quote since they were open on Saturday. I needed to get my boots' soles replaced and was thinking about completely swapping the soles too. Mak provided me a reasonable quote for the rebuild and was also very knowledgeable in the shoe care tips he shared with me. He said he would complete an entire rebuild of both leather boots' soles within the day, and I was able to come before closing time to pick them up. I accepted and left my boots and contact information. Separately from my experience with the shoe repair, a couple came in after me to do a watch repair as I was leaving. Within seconds, Mak was able to identify the problem and said it'd take 10 minutes to fix. Talk about someone who knows their craft very well! He sent a text less than 2.5 hours later letting me know they was ready for pickup. I came before the store closed to pick them up. The boots' soles were revitalized, I put them on and walked around the store with them. I was very happy. Mak is awesome, gets your shoe repair done quickly with reasonable prices, and I will absolutely going to Mak for any shoe repairs I may have in the future!

Such a great spot to fix a couple of shoes…read more They are super responsive on Yelp, and do the job extremely quickly. I had two separate issues with two different shoes and it only cost $25 bucks and they both looked as good as new. This will definitely be a go-to spot for any future needs.

Geneva Watch Repair

(204 reviews)

These guys are great. They service very high-end, expensive watches, but they are not at all snobs…read moreabout working on less expensive ones. I have two watches that stopped working--one about 25 years old, the other about 40 years old. I probably paid about $50-$100 each for them, but they have a lot of sentimental value. I had to get the movements replaced on both. It wasn't cheap (one had to be special ordered and cost 4X what I originally paid for the watch), but they are as good as new now. They have gained a lifelong customer.

It's unfortunate and disappointing that I have to write this. I first brought a vintage Rolex to…read moreGeneva Watch Repair in 2017 and had a fantastic experience. Almost ten years later, the level of service is nowhere near the same. I recently took my uncle's 1960s vintage Seiko GMT in for a full overhaul. The repair was estimated to take a few months, which was completely fine. When the watch was finally ready, I picked it up, paid in full, and even tipped for the service. Once I got home, I immediately noticed the dial had been dented on both sides--damage consistent with improper hand removal. This is a satin-finished metal dial that is irreplaceable. Geneva Watch Repair damaged it and never said a word, clearly hoping I wouldn't notice. But I did. I have high-quality macro photos of the watch before drop-off, and now the piece is permanently harmed. I reached out multiple times via email and phone to resolve the issue, and never received a single response. I gave them more than enough time. Fortunately, I paid with American Express and was able to file a chargeback. I provided photos and video evidence and won the dispute. Shame on you, Geneva Watch Repair. I'll take every opportunity to warn fellow watch collectors. I will never return--and I'm grateful I didn't trust you with my Daytona, which surely would've met the same fate.

A&E Watches

(188 reviews)

Amazing selection and very very nice people!! Will defintely come back - beautiful watchesread more

they were amazing from the second I walked in. immediately diagnosed my watch issue and explained…read morehow I was not using it properly! the staff kindly explained the movement of the watch and how to appropriately set it and within a minute it seemed perfect. no charge, no hassles, tons of useful information. gave me a number to contact them if I had any further concerns. could not be happier! in todays age I cannot imagine who offers to fix your watch and educate you about it for free! I give my highest recommendation.

Downtown Watch Repair

(314 reviews)

Incredibly trustworthy watch repair. Charming owner and craftsman. Gives honest feedback and…read morerepairs all kinds of watches at a reasonable price.

Been going to Frank since 1994, that's 30 years of trust. I lived in SF then, moved to Santa Rosa,…read moreleft the country and now back in Marin. All throughout, my fine timepieces go to him for service, repair, battery changes, adjustments, strap changes. If he decides to close shop, god forbid, I think I'll stop wearing watches.

G Krown Jewelers

4.8

(405 reviews)

I had a stellar experience with G Krown Jewelers. Khoren is extremely knowledgeable and runs a…read morefantastic business. I had a filigree charm bracelet repaired by laser welding and the service was very quick and beautifully done. He is a genuine person and runs an honest and fair business. I left completely happy with the care and service provided. I am very grateful! G Krown Jewelers is an absolute gem in San Francisco and a business you can trust!

Stunning pieces of jewelry and centrally located downtown. Khoren's customer service is top notch…read more He's genuine, extremely knowledgeable about many different kinds of jewelery, and strives to make sure all of his clients are happy when they leave his store. We have also leveraged him for appraisals as well and appreciate his fast turnaround and attention to detail.

Smith Clock

(32 reviews)

Mr. David has successfully revitalized a valued German Vienna Regulator grandmother clock for our…read moreclients, a lovely pair of 90-year-olds who are overjoyed with the outcome. The exceptional quality of Mr. David's work, his attention to detail, and vast knowledge deserve the highest praise. He possesses remarkable skills and a warm personality that immediately puts everyone at ease. Mrs. Jeannie is currently engaged in a delightful conversation with him, which is truly heartwarming to observe.

More than two months went by with no real updates from him, and his reduced hours (shop open every…read moreother week) made it hard to reach him. Finally managed to pick up our clocks today, in the same non-working condition they were in when he assured me he could do the work in a couple of weeks...not months. Recommend steering clear of this one.

Setrak's Watch Repair

4.7

(129 reviews)

I am sorry to report to Yelp that my ATMOS clock has stopped working after several weeks…read more I'm not revising my 5 star evaluation. I hope Setraks will be able to make sure this will be fixed for me being a long time customer.

Very bad customer service, the original Setrak's was amazing, same name but different ownerread more

La Bijouterie

(336 reviews)

My fiancé and I started our engagement ring search in SF's Diamond District, along with some of the…read moremore well-known places, and felt discouraged pretty quickly. Everything felt rushed, impersonal, and mass-produced. After doing a lot of research, we found La Bijouterie. From our very first appointment, the experience felt personal and relaxed. We came back multiple times, asked Set (the owner) countless questions, and he happily walked us through the entire diamond process so we felt truly informed. We also went back and forth over email, more times than I can count, to get every detail just right. I was initially a little hesitant because I wanted a fairly classic three-stone ring, and La Bijouterie specializes in custom work, but I had very specific preferences around proportions, and we wanted an experience that felt enjoyable and genuinely customer-focused. La Bijouterie was exactly what we were looking for, with reasonable pricing that kept us within our desired budget. We couldn't be happier with both the ring and the experience, and we now recommend La Bijouterie to all of our friends who are starting their ring search. Thank you, Set and team!

Updating my review since I did come back for my wedding band --- and an unexpected addition, the…read moreearrings for my wedding. Set, your craftsmanship along with your intuition, and your knowledge by far exceeds anyone in the jewelry game. When I mentioned in my earlier post that I will forever come back - I was serious. I found my forever jewelry store. I went in with the expectation of picking a band off of the case that I was satisfied with, and I ended up getting one custom made that fit to a Tee with My engagement ring. The engagement ring along with the band looks fabulous! My photos and videos don't do justice! Primarily, I was extremely impressed with the updates from you and just keeping us in the loop when we were getting closer to the date. Your ability to problem solve anything that came up was extraordinary, and much appreciated. Set, we are extremely thankful that we were able find you and create timeless pieces that will forever be used and get people continuously talking about. I'll be sure to refer a few people your way as they continue to ask about my wedding band. Thank you

Ken Jewelry

(36 reviews)

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Ken was so nice and helpful! I came in to fix an old old watch I picked up at the thrift store. He…read moreexplained it's actually a mechanical watch and wound it up for me! No charge. Would definitely come back for any jewelry needs.

Ken repaired my vintage 1970's Tressa Swiss watch for a reasonable price. Good service and a lovely…read moregentleman.Highly recommended !

Design Jewelers

5.0

(414 reviews)