I worked with John White over ten years. During that time, I have asked John to test my computer…read moresystem and test my applications many times. I've had some emergencies twice. Since these times, I have found him to be reliable, trustworthy and easy to talk to. He has been upfront as to things to whether he is the expert or he's not. He is reasonable to his prices, in fact, I find he is MORE reasonable than others that are his field. I found him by going through some terrible people that had limited knowledge. I learned of John by chance and was I glad!

We all have computers, and when they break, we all ask: "Do you know anyone who fixes computers?"…read more"Yeah I got a guy." I'm happy u i say I found my guy at SOHO. John is a friendly knowledgeable expert on Mac and PC repairs. We had both a desktop and laptop go down within the space if a week. John was quick to give a quality diagnosis and recommend the right repairs. He provides helpful advice, like upgrades to hard disk drives, which my PC really needed. His prices are very competitive and he provides great value in a short amount of time.

Willing to help even over the phone and super knowledgeable. Incredibly helpful and cares about…read moretheir service and consumer.

Took my MacBook Pro here a little over a month ago to get a diagnostic. I needed it expedited which…read moreis why I didn't go to apple so he charged me about $650 to tell my data isn't recoverable. I told him to put it back together and I'll try apple. I finally took it to apple the other day and come to find he left everything disconnected internally. He only secured the corners to hold it together and left everything else inside loose. The nice guy at apple gathered all the loose stuff for me inside and told me to never go to his place ever again. Very unprofessional I could tell he was not happy when I told him I didn't want him to work on it anymore. DO NOT TRUST THIS PLACE.!

Cowabunga is absolutely the best computer repair/service company in Honolulu. More specifically,…read moretheir computer engineer, Elijah, is a cyber-tech genius at solving problems. I was totally stumped and he came to the rescue and solved my issues very quickly and remotely from his office. Cowabunga is worth every penny I pay to them in my monthly retainer fee!

Thank you Cowabunga Computers and Elijah for your prompt and efficient service! Elijah was…read morecommunicative throughout the diagnostic process (which was @ no charge) and provided helpful suggestions. Highly recommend Cowabunga for your computer issues.

Korey Wong at Nacron is the person I go to for any computer issues. He is so knowledgeable and…read moregreat at fixing all my laptop problems and did my router setup that works exceptionally well. Very reasonable prices.

My motherboard and a few things broke in my PC that I built 4 years ago. I didn't have the time to…read morereplace or do a rebuild myself so I got in touch with Korey from Nacron Productions to do a PC rebuild. Our first interaction was very helpful and he got me quoted pretty decently and had a set price for the rebuild. From there, he helped me order the right parts and took me step by step to doing a PC rebuild to make sure everything works and none of my data was lost. The parts came in and Korey came and picked all the parts up and began the rebuild, taking me step by step through the process. Communication was Excellent and he sent photos of the assembly. Korey did an awesome job with this rebuild, entire setup was clean, cables were very organised, and he gave me specs and even offered advice on how to make the rebuild more efficient. He delivered the PC back to my house and the rest was history. Highly recommend Korey for all your PC needs. He really knows his stuff.

Huge thank you to Todd for all the help with my PC. I originally came in for repairs to keep my old…read moreone running, and he helped keep it going as best as possible even though it was outdated, which I really appreciated. He built me a new gaming PC that's been running perfectly and exceeded my expectations. Super knowledgeable, patient, and easy to work with. I'm really glad I went to him and would highly recommend his services!

Todd was awesome! He looked at my desktop, a 10 year old tower or so. He gave me an honest, genuine…read moreevaluation of my situation, offered me many solutions, and ended u deciding to avoid trying to fix it up. He did not even charge me once he made the evaluation! He felt it would not be right to charge for just the evaluation, which was very kind of him. He did not try to grift me or otherwise take advantage of my lack of knowledge when it came to this, he explained issues to me clearly and let me make decisions which I appreciated. I trust Todd and will bring my future computer issues to him!

We have been using Tech Handymen for a number of years for our small business. Jonathon Reid is…read moreexceptional at quick diagnoses and remote fixes. Highly recommend to any business that relies on smooth running hardware/software systems and quick fixes when problems arise.

I used to help my parents resolve their basic computer issues, but now that I'm not at home I can't…read moredo much for them when they come across tech problems. I'm so glad that the tech here is so friendly and efficient! They arrived promptly to check out the problem on the computer, there was a virus and the anti-virus was way out of date. They promptly fixed the problem and helped them update what was necessary so my parents can access the internet safely. My mom streams her movies but watches them on the little monitor and it kills her back and eyes. At the same time, they don't want to spend a bunch to upgrade all the electronics. The tech offered other options to satisfy my mom's new hobby, they got the part and connected everything. So now my mom can watch her movies on the flat screen instead of killing herself sitting in front of the computer! She can't be any happier. I'm glad my parents found these guys, now I have one less thing to worry about being away from home. Thanks!

Victor, my buddy, my pal, my dude…read more.. A general rule of thumb in regards to human decency: when you are wrong, or when you cannot do something you thought you could do, say so. Own it. Be real. Do not try to refuse someone service or return someone a laptop they thought you could repair for a nonsense reason that doesn't even apply in this situation. You couldn't fix a laptop? That's fine, but don't pull the BS you did with me and say it's due to my 'unpredictable behavior' that you're 'not comfortable' with holding my laptop you couldn't fix. I had a similar incident with TCA Wireless where I brought my phone in to be fixed due to a busted digitizer. They admitted to me that even after replacing the screen 5 times the phone still acted buggy. They were very apologetic that they couldn't fix it, and I understood and paid them for their attempts to try. That is the difference between them and you. You couldn't even look me in the eye when you handed my computer off to me. You didn't outright admit you couldn't fix it, and you didn't even apologize for your own unpredictable and ridiculous behavior. Because I wondered if you'd be able to pick up the charger from me that day? Did I demand you pick it up from me that day? All it was was just me thinking maybe you might be in the area and I could meet with you wherever was convenient to drop it off. I clearly specify that I didn't expect you to pick up from me that time, or even that day. And I apologize for the misunderstanding. But you, whether because of anxiety or just plain flakiness, decide to be so unprofessional that instead of just owning up to the fact you couldn't fix it, you want to try and blow this up to make it seem like I threatened you or made advances to you, or that I was being demanding. I was being nothing but lax and you decided that because my laptop was a lost cause you could act this way to me. On top of that, "unpredictable behavior"? You are dealing in a business full of unpredictable accidents and mishaps, and with technology, of all things. If this kind of thing is enough to make you uncomfortable, maybe you shouldn't be fixing computers. Let me be clear to the rest of Yelp: I am NOT saying you shouldn't stop giving Victor work. By all means, do so. Perhaps he's the closest to you, perhaps you want to see if your problem is something minor that could save you money and the hassle of finding a company that repairs computers for more. Do with your money what you feel is best. But if he pulls this unprofessional, unpredictable behavior with you, don't say I didn't warn you.

Called for basic info for installing software ,could not have been any more helpful ,He has an…read moreopening in 2 days ,might not be able to wait ,But as customer service goes very helpful , This is why he gets 5 stars ,Thanks Victor!!!

Believe the hype!…read more These dudes are awesome. Took my laptop there yesterday for an issue based on the excellent reviews below and the fact that is close to where I work. Dropped it off @ noon Monday, got a call at 2:15pm Tues to come get it. Around $40 to crack the back (expected) and only $20 to fix the issue (totally unexpected but welcome!) I will definitely be using them for all my computer needs!

Talking to computer geeks about hardware repair is as much fun as the need to pop a pimple as…read morequickly as possible as to make it all go away the day before your prom night. You can't help but want it to be over but you know there's a likely chance that jar of Noxema zit meds might not work in time for your most important night in high school. The dread of that realization is how sometimes I feel about dealing with computer geeks/technicians. Let's just say they're not known for their social skills. Most of us knows "techies" are good with technical stuff but it's the non-technical stuff we use in addition to grade you. There are a dime a dozen of good techs around but it's your attitude (rather social skills) that counts too and which also help with customer retention. That about sums it up for my experience with numerous computer repair outfits I contacted for a quick look at my laptop. My laptop hinges was not closing properly and the first thought I had was to let a technician fix it. How wrong was I when I called a dozen computer shops around Honolulu! The first thing they'll tell you is "You gotta leave your computer with us for a few days for us to look at it". Seriously? All I need to do is coming in for a quick look and get a rough estimate to see if my laptop is financially worth fixing. If you're a business with a brick-and-mortar storefront, it's an open invitation for customers to walk in right? It's business basics, not rocket science. Prior to looking into this repair route, I already mentally prepared myself to the fact it might be cheaper to replace my laptop unit. I'm not computer hardware ignorant nor uneducated. My prior experience included disassembling the entire CPU and putting it all back together properly. I learned this "tearing down the entire computer" in my 2nd college year. Common on - looking to see if the hinge is worth fixing takes only 15 minutes if not less. I'm not asking them to fix it when I phoning them. I'm just asking them to take a look at it to see if it's worth fixing. It's been a long time since I disassembled PC parts and I'm not about to embark on that tedious task again...LOL. It's the holidays. As I scrolled through the directories of IT specialists for hardware repair, I went down the list and ended up actually calling them. All was frustrating until I reached Digital Vault Consulting. As soon as a man answered the phone, I heard the friendliness in his voice and tone, unlike all those yahoos I called that morning. Pono, the owner, was like "I can take a look at it for you if you would like to bring it in today". Wow that's what customer service is and here was someone with a desire invite potential customers to use his service. Once I entered the warehouse-office, I felt comfortable and the place was not blasting with the AC but rather a down to earth ambiance. Seeing the other small business merchants closely located right next to each made the place have such a "homey" vibe. Pono examined my laptop and pointed out that the closing mechanism at the hinge is beyond saving. He suggested I should take a more economical approach - get a brand new laptop and even recommended I should look for a better designed laptop hinge. All in all, Pono save my day and was so sincere in helping me out. It's good to know I'm not wasting his time and vice versa. Mission accomplished and many mahalos to Pono. DVC will be my first point of contact in the future for my PC hardware needs or problems.