I've used ask mining and diving for service on a sled I purchased somewhere else…read more I've been treated better than expected. I drop off the sled Am given an estimate on pickup time. I've had them do winterizations And general yearly maintenance. I've had extras put on I've ordered extras. From clothing to parts to maintenance. I've had my expectations met or exceeded. Phil. Exceptionally polite, helpful , and communicative. I've procured some sluice boxes here a few decades ago And a great Honda generator I use to run power tools for remote cabin building. Complaints? Nope. Great people here. Is stuff cheap? No! Since when is quality stuff inexpensive

Called to ask if they do rentals and the lady said no, however come down there to see if they have…read moredemo, I could get it for the weekend, and in return I said why should I drive there when I should be able to get that information over the phone, at which point the lady said I just did. I was like no you didn't and when she was hanging up the phone, she said wow what a dick. Now that's super poor service at the highest. I will be telling people not to shop there.

Larry, the owner was fantastic. Took my 1986 Volvo Penta inboard/ out drive in, diagnosed my issues…read moreand went above and beyond to repair them. Additionally, he found worn/ rusted parts internally and replaced them, even throwing in a few parts for free that he had around his shop. He even took the time to instruct and visually show me steps to maintain and winterize/ launch for fall and spring. On top of that, he gifted me an original instruction book for my boat and a tub of eco friendly heavy duty hand cleaner. He's been in business for 40+ years and has invaluable knowledge of these older boats. Other shops in town go to him for knowledge. Re: the 1 star review. 40+ years for specialized technical knowledge is not free. Yes, lawyers, doctors, professors all get paid for their knowledge and so do highly specialized technical mechanics. If you didn't want to spend money, you shouldn't have bought a "boat." Shame on you for expecting free knowledge and service AND 1 starring the business. It's not the businesses fault that you don't want to pay for its services.

BEWARE: The owner has attorney hourly rates and charges as if he is an attorney as well. He…read moreliterally charges for 2 less than 5 minute conversations, as well as embellishing and rounding WAY up the amount of time it took to just "look" at how our boat started up. He charged us $400 for less than 15 mins work and the 2 less than 5 minute conversations. You will get ripped off if you take your boat to him. It is very unfortunate that he is the only person locally that works on older boats. Our boat still isn't usable/fixed, yet we are now an additional $400 out. Not ok and not good business.

The product itself is amazing! But the customer service is awful!! Put a deposit on a boat in Oct…read more2015...still waiting on refund (Aug 2017). Owner has lied to me 2x in the last month, telling me the check was mailed. Buyer beware-if you change your mind about your purchase, you may never see your money again!

My experience has been positive. I was able to get my Mercruiser outdrive fixed in town. It is…read moreworking great. On a Friday afternoon trying to trailer a friend's boat to Whittier the brakes were needing help. I called and they said I could bring the boat over. Driving in the forklift took the boat into the shop and two hours later I was trailering the boat to Whittier. I find the employees to be professional. They have always treated me with respect and provided assistance.

I can not say enough BAD stuff about this place…read more I attempted to buy a boat from this poorly run business. We came to an agreement on a boat on consignment. Sent over the bill of sale. Everything was going smoothly. Until the vin number for the boat and trailer were wrong, had to get the marine appraisal fixed and then on top of that the title for the trailer was missing in action which delayed the sale. However I was willing to work with them on the matter. Well while I was waiting for them to get the paperwork together, which should have been done prior to the boat even being listed. They continued to take offers on the boat even though if they had the paperwork in order it would have been a sold boat, in the end I got outbid thanks to there incompetence in something they do all the time. I will never deal with them again, I will tell anyone that asked about them or thinks they should deal with them to never do that. I will recommend literally anyone other than boat works of Alaska. Not a pleasure to deal with at all.

Cory, Nick & Randy are very helpful & professional! If you are looking to buy a boat, a motor, a…read moreboat lift or a dock talk to these guys. Any issues down the line, they are on it with the fix. Highly recommend & appreciate the folks at Burkshore Marina.

Great service! Help us out a lot with finding the right parts we needed for boat motor.read more

Called for quote, clearly stated I had an old boat to be fitted with new jet drive. Was told to…read moredrop it off. Had it delivered, they turned delivery away. Cost me money so half a mind to send these pre Madonnas a bill. Horrible you'll reap what you sow.

I left a snowmachine trailer with a bad axiel at AFF back in April, know it was there busy season…read moreand I was going to be down after having hernia surgery, I told them I was not in a hurry to get it back. I call back several times leaving messages in May and never a call back. when I did get a hold of them in early June I was told they thought I did not want the work done, I informed AFF I like to get the trailer fix and I was heading out of town for work for three weeks. When I got back, I called several times leaving messages, finally I got a hold of someone and I was informed that my trailer was gone. Now I do not have my trailer it was stolen after I left it with them for a repair and their attitude was sorry not our problem. Not a company you can trust will protect you boat or other property for repairs.