1. MotoQuest - Anchorage

1. MotoQuest - Anchorage

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Anchorage, AK

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MotoQuest - Anchorage

4.2 (22 reviews)
Closed 9:00 am - 5:00 pm

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A friend and I rented motorcycles from MotoQuest from the Long Beach location for a 5 day ride in Arizona. We couldn't have been happier with the bikes, and the service from all of the staff was phenomenal! I HIGHLY recommend MotoQuest for your bike rental needs and will definitely use them again in the future.

Monument Valley
Christian T.

I joined the Motoquest crew for a 9 day tour to the American South West, starting in Las Vegas and covering Monument Valley, Moab, Bryce Canyon and Zion. From the start, Dax and Dan were the ultimate hosts and guides. Nothing was too much for them and they helped on gear, bikes, and settling into the tour. Both were highly knowledgeable about the places we visited and gave us all great explanations and briefings on the days' activities. The riding was at a good pace, with plenty of stops for views, food and rest. I highly recommend MotoQuest for anyone interested in motorcycle tours with a professional and informative staff.

Dalton Highway

Read This Before You Rent from MotoQuest I recently rented a BMW 1250GS from MotoQuest's Anchorage location. Because I planned to take the bike up the Dalton Highway, I was charged an additional $600 surcharge. I understood the risks and was okay with that charge, knowing that rough roads could potentially cause damage. To be cautious, I also purchased the Level 1 and Level 2 damage waivers, along with supplemental liability insurance, which added another $267 to my rental. I was told that the Level 2 waiver would cover an additional $2,000 in damage. At pickup, an associate walked me through the bike and had me sign a stack of paperwork. Here's where I made a mistake--I was eager to get on the road and didn't comb through the fine print. The associate showed me a couple of rims that had been dinged on past rentals, but never mentioned that replacing a rim could cost $2,500. If I had known that, I would never have taken the bike up the Dalton Highway. When I returned the bike, I even went out of my way to pressure wash it before drop-off, just to help the staff with the inspection. That's when I was told the rear rim was damaged. I was completely unaware--there was no noticeable impact during the ride, no drop in air pressure, and the bike rode just fine the entire way. I assumed the $2,000 insurance would cover it. But once I got home, I was hit with an invoice for nearly $2,500, including a $125 "admin fee." After some research, I found that the same rim can be purchased online for under $2,000. When I pushed back, I was told the $2,000 insurance is just a cap, meaning it limits my liability to $2,000, which means anything above $2000 I wouldn't have to pay. This was never clearly explained to me--not before the trip, not at return, not until two days later in an email after I was already home. This lack of transparency is deeply frustrating. MotoQuest hands you a bike, rushes through the paperwork, and then blindsides you with a massive invoice after the fact. I would strongly advise anyone to think twice before renting from MotoQuest. This felt like a bait-and-switch, and I wouldn't trust them again.

Brenda P.

What an amazing trip by Motoquest. Highly recommend the cherry blossom 3 island Japan tour. The trip tour guide Phil was very detailed everyday as to what we should expect. Chia and Eric made sure we had everything we needed and then some for a success trip. They truly went out of their way to do extra stuff like book a Thai massage and lead us on private bicycle tour. The motorcycle roads they picked out were perfect and beautiful. We whole heartily recommend them. This is our 4th Motoquest tour and will not be the last.

great bikes, super well organized, and very fun trip for 6 of us out of Portland - and around Washington coast. My only caution is to be a little more selective than I was when trying every oyster seller along the way. The consequences can be very inconvenient.

David S.

Took the Kenai Penisula tour with my wife for our 25th anniversary. Been riding for many years, but never done a tour, let alone a tour on the other side of the country in Alaska. Phil and his staff were excellent. Communication was great prior to the trip. All my questions were answered within a day right up to departure. Once in Anchorage the attentiveness continued. The initial dinner was excellent. We then moved to pick up the bikes. Since I was 2up we chose the 2017 HD Electragilde. Bike was mechanically just fine. Set up as I requested. Our tour guide was Tom Anderson, he was great. Very attentive to us and whatever we needed. Knowledgeable about the area and the little local places. Reservations were flawless. The anniversary gift was a nice touch, I completely did not expect. Kudos! I won't get into the itinerary as you can find those on Motoquest.com. But if you are looking for a different vacation, and you ride, this is it!

Loaded and ready for my adventure to begin.
David S.

Fantastic experience! I recently rented one way from Anchorage to Portland. The whole experience was way beyond expectations. Such a gem of a company and amazing staff. Well Recommended.

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Review Highlights - MotoQuest - Anchorage

Dax in Portland was friendly, wanted to know how I felt about the bike and let me look around the shop at their inventory because I was nosy.

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The Motorcycle Shop

The Motorcycle Shop

3.6
(21 reviews)

Awesome help Came to…read morethe rescue... stopped for coffee on our 4500 mile ride, and bike wouldn't start. They were there in 15 minutes

Avoid This Shop - Poor Communication and Poor Workmanship…read more I brought my Triumph Scrambler 900 in for its 12,000-mile service. Before that, it ran beautifully -- started every time, idled perfectly, and the rear brake worked smoothly. After this service, everything changed for the worse. **Poor Mechanical Work:** My smooth idle turned into rough, sputtering revs between 800-1200 RPM. I was told this would resolve after a 10-minute idle reset -- and it *seemed* to at first, but only because the engine was warm. Once it cooled down, the problem returned. They told me what I wanted to hear rather than fixing the actual issue, and I regret believing them. **Brake Issue:** Within 30 minutes of leaving the shop, my rear brake went from tight and responsive to soft and sloppy. I had to shift my weight on the seat just to push the brake pedal far enough to engage. It didn't completely fail, but the drastic change made me seriously question the quality of their work. **Charged for a Part They Didn't Install:** I was billed $200 for a skid plate I had declined after learning it would require removing the center stand. Only after I caught it, then the charge was it refunded. I'll assume this was poor internal communication, not intentional, but still -- not acceptable. **Delays and Misinformation:** I gave three weeks' notice and called daily leading up to the appointment. They assured me the bike would be serviced promptly, but the day it arrived, they still hadn't ordered the necessary parts. One staff member said the parts were overnighted; another said they were backordered. I never got a straight answer. **Bottom Line:** Whether due to carelessness or poor communication, this shop failed me at nearly every turn. They don't return calls, they don't coordinate internally, and they don't take ownership of problems. To be fair, the staff were generally polite -- but that's not enough when your bike comes back worse than it went in. If you have other options, take them. I wouldn't recommend trusting this shop with your motorcycle.

MotoQuest - Anchorage - tours - Updated July 2026

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