1. Karen's RV Service Center

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Anchorage, AK

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Karen's RV Service Center

3.7 (9 reviews)
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Cummins Sales and Service

Cummins Sales and Service

(7 reviews)

TAKE YOUR RV HERE IF YOU LIKE IT UP THE A$$ I brought my RV in for generator service. It always…read morestarted, but it had to crank a few times before it started. I also wanted a full tune up ( plugs, oil change, all filters changed, etc...) I took it to them in winter so they were not rushed and had plenty of time. We made an appointment and when I dropped it off, they were closed that day. I live 80 miles away. So I left it outside. They worked on it for many days and finally said the problem was it didn't start. Huh? Are they stupid? They tried to charge $600.00 to diagnose and I told them not a chance. I knew all it needed when I took it there all it needed was a carb cleaning or at the most a new carb. I am a mechanic also but didn't the time to work on it and didn't want to. So.... I said just do FULL maintenance and give it back which still cost $450. When I got it back the starter was burnt up and genset didn't produce power. NO FILTERS WERE CHANGED OR OIL. TOTAL RIP OFF. These people should be ashamed of themselves. I put a new carb on and new starter and it runs great. I have heard many horror stories like this. DO NOT USE THESE BASTARDS!!! There is no mechanics that work here. They are wanna be mechanics that can't even do simple maintenance. No qualified help works here, or at least not any with a conscious. Their fancy "CUMMINS NORTHWEST" suits should say "CUMNGETSCREWED". Idiots.

A member of our caravan developed problems with the manifold on their motor home engine. Being a…read moremember of a caravan means you have to move according to a strict schedule. Time considerations are paramount. Cummins Sales and Service took them right in and worked to 8 p.m. to get the repairs done. The service manager, Matt, and service tech, Zach, were helpful and supportive. Be sure to ask about a military discount.

ABC Rv Rentals & Sales

ABC Rv Rentals & Sales

(12 reviews)

FYI: As of January 2025, ABC RV Sales in Anchorage, Alaska had ads for liquidating its inventory…read moreand going out of business in fall 2024. Buyer beware. So you are better off going south to get what you want for the price you want. Just don't expect any warranty service from anyone in Alaska unless you have one of the few brands sold here. Even then, you might get the AK Dealer saying: "sorry, we can't service your trailer/toy hauler/5th wheel or do any warranty work on it since you did not buy it from us. If we do warranty work on it, we expect you to pay for us for it in advance and you try to get reimbursed from the manufacturer". Have your purchase inspected from top to bottom, front to back testing all fixtures, drawers, lights, heat/cooling as part of the PDI (pre-deliver inspection). Don't leave the lot until every item is fixed to your satisfaction.

I'm not sure how they can sell any RVs from this outside lot. They are parked so close together we…read morecouldn't even get into some that we wanted to look inside. The RVs are boxed in so tight none of the slide-outs were able to operate. The saleman tried to push us away from the class B transit we wanted to see and showed us used class c's I suppose they needed to sell. He had no floor plans or brochures and he went on Google to look up the RV model from the supplier website and stumbled through the specs - wow lol. The sales manager later told me they emphasize renting so they can't really accommodate people purchasing RVs. They have several RVs that are 2-3 years old and are new with 4000 miles on them - something really weird is going on here with their lack of customer service - this place is nothing like the lower 48 - buyer beware.

Karen's RV Service Center - rvrepair - Updated July 2026

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