Here's a polished, high-quality review that's glowing without creating expectations about free…read moreservice: I had an excellent experience at The Jewelry Vault in North Reading. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. They took the time to look at my watch carefully, explained what was going on, and handled the repair quickly and confidently. What really stood out was their honesty and customer-first attitude. There was zero pressure, no upselling, and no runaround -- just straightforward, knowledgeable service from people who clearly take pride in their work. It's refreshing to find a local business that treats customers this well and operates with real integrity. If you're looking for a trustworthy jeweler for repairs, purchases, or just expert advice, I highly recommend The Jewelry Vault. I'll definitely be coming back and sending others their way.

Wouldn't go anywhere else for wedding rings!…read more My husband worked closely with Lisa and Jimmy to design my engagement ring centered around his late grandmother's stone and it was more than I could've even imagined! When it came time for our wedding bands, we couldn't imagine going anywhere else! They took their time with us trying on different bands/styles to go with my engagement ring and ultimately decided on one that matched perfectly. My husband brought his late grandfather's band in to be refinished and resized and not only did it fit perfectly, it looked brand new! We have so much more appreciation for The Jewelry after hearing horror stories about the big jewelers/chains. We've referred a few friends here and they've all had great experiences; highly recommend!

I recently had the pleasure of working with Morgan Jewelers and I am beyond impressed. I needed a…read morecustom piece of jewelry on a very tight timeline, and they went above and beyond to make it happen. I brought in an engagement ring that I wanted to redesign + reuse some elements of it to create my wedding band - complicated to say the least, Morgan Jeweler's made it easy and it was reasonably priced! From the warm welcome to the patient design process, their attention to detail was outstanding. The final piece exceeded my expectations in every way. If you're looking for a jeweler who is skilled and truly cares about their clients, I highly recommend Morgan Jewelers! Their exceptional service has made me a loyal customer for life. Thank you for creating something truly remarkable!

They are very friendly and long time residents of the area. They are a little pricy, but I would…read morerather support a local business than a large chain. We had a ring resized and they did a good job.

A Tale Of Two Rings…read more I went into Longs with a friend who was shopping for a ring. She tried on quite a few diamonds and gemologist, Retno, was super helpful. Then I spotted a second ring that seemed perfect for my son and his fiance. Retno took some time with me to look at the second ring, and she treated my son like royalty when he came back a few days later to buy it. I won't mention which is which, but one ring was a much more substantial purchase. Nevertheless, both people received star treatment from Retno. She even appraised the ring for my son while we waited. Incredible service and she made a special day even better than we could have imagined. And the ring? It fit perfectly and looks lovely - and of course she said yes! Thanks, Retno and Longs. We hope this is the beginning of two beautiful relationships!

I stopped by Long's to have a watch I purchased appraised for insurance purposes. I did not buy…read morethe watch at Long's and was willing to pay to have the watch appraised. When I asked about the appraisal, the first questions from the Long's representative was "did you buy it here?" When I said no, their entire attitude changed. I was persona non grata. I was nobody. They could have cared less about my business or interacting with me. They told me I could go to the website and schedule an appointment in late January Before I left I asked where their watches were as I thought I'd take a look. The representative pointed towards them. I walked over and there were 2 salespersons there, neither of which asked if they could help me. I just left. Won't go back. I buy 2-3 watches a year but it won't be from Longs. They might want to watch "Pretty Woman"....mistake...huge mistake.

Kathleen is fair and has a good eye for fashion, fabrics, accessories etc. I brought in a few items…read moreand she priced them fairly. The store is bright and has a calm and peaceful vibe.

I came back here for a visit while in Marblehead. I love their selection of shoes, shorts, dresses,…read moreshirts, purses and more! There even was a longer version of the dress I was wearing! I didn't find anything on this trip but I'm sure if you live here you can come back a lot and find lots of good things! There is a comfy couch and chairs if you want to relax or if someone is with you and wants to just sit! Take a trip here and see the assortment of goodies they have -there is a sale rack in the back that you might just have some luck with!

This is a very small store with an extremely friendly and helpful owner offering a wonderful…read moreselection of eclectic, slightly offbeat but very tastefully done handmade jewelry at moderate prices. Royal Jewelers across the street may carry twenty times as much inventory (at twenty times the average price) but I rarely find what I'm looking for there whereas I never seem to leave QP without the perfect gift in my pocket.

I love Kay, the owner, and I love this boutique…read more I have been buying my partners and family gifts here for over 5 years and it's the only jeweler shop where I know I'm guaranteed to find something funky or elegant that suites my and my loved ones eccentric yet sophisticated tastes. Just for cultural perspective I'm a 41 year old healthcare/tech entrepreneur, I am in the heart of the art, maker and innovation community. I live with 2 younger tech professionals, a programer who works in startups, and who is also a profesional electronic music DJ on the side and the other who creates high end audio systems as his day job and LARPing events for children and adults on the side. My landlord lives in the same building and she works as artist's business coach and is a local art impresario and her partner is a ex financier turned Buddhist priest, their single roommate is a professional painter who also runs gallery events and has a weekly local television show about art, culture, tech and politics. We all live and work in the Cambridge/Somerville area. In other words I have plenty of access to high end jewelry here and yet I drive 30 min each way to see Kay, and get her expert counseling and amazing fashion forward pieces. Her stock is amazing, there are items that are conservative enough to wear to premier healthcare workshops and government meetings, even formal inaugural balls, and items that you could wear to a punk/electronic music venue in Brooklyn. And what's amazing is many of the pieces are so classy and so artistic you could actually wears the same pieces to both of these seemingly polar extremes. At least a third to over a half of her stock is made in the US and some are even more local to our region. And some is also from overseas, I was actually treated to be introduced to one of her artist/suppliers from Tel Aviv as I was leaving yesterday, he makes beautiful hand wrought silver items... incredibly elegant and gorgeous! Every time I visit (and sometimes I visit multiple times to make a single purchase as I'm discriminating and often have a hard time choosing) Kay spends between 30 min to an hour helping me find the right pieces. I pull up pictures of my partner so Kay can help me match color/style to my partners hair, completion and clothing style. She then helps me decide on wrapping and presentation and then send me home confident and excited to make my special ones explode with happiness. I hope you will be as happy as I am, but I will be shocked if you aren't!

Carmen, is a true artisan who can give old jewelry a new life by resetting it into something for…read moretoday's lifestyle. His knowledge and skill makes the project an exciting experience and the item very special to wear again. I have enjoyed visiting his little space for something new or a repair for many years. Josey H.

What can I say about Carmen, He is top notch. I asked him to make a piece of Jewelry for me, a…read morependant. He designed the most beautiful pendant I could have imagined. I still wear it ten years later.

They are simply the BEST! I was so fortunate to learn about them when I moved here from New York…read more Yes, they have beautiful jewelry, and expert repairs, but more than that, they are a wonderful family business. They will spend all the time you need to make the best decision for your purchase or repair, explaining everything you need to know, with all options available. Trust, honesty, and after all these years - friendship! Truly worth their weight in GOLD!

They not only have beautiful jewelry but the customer service is outstanding! I recently had a…read morechain that needed what I thought would be a new clasp and it was a sentimental piece that I was hoping to wear for a funeral but knew it would be kept for at least a week. Martoni's looked at it and instead of telling me I had to replace it for a high cost instead they were so sweet and very carefully repaired it on the spot for me and at no charge. I cannot say how much I appreciated what they did for me and how special it was to be able to wear it as I had hoped for the service. Don't hesitate to shop there!! Thank you, thank you, thank you!!!

Since when is a sterling silver medal and chain cost $350.00??…read more Honestly ---- you took advantage of my husband. I've googled and they are NOT that expensive.

I recently visited the new Naser Family Jewelers location in Plaistow, NH after many years of…read morethinking about resetting my diamond and wedding band and I'm so glad I did. I had first learned about them when my son purchased a stunning engagement ring there for his fiancée, and after seeing the care and craftsmanship they put into his experience, I knew I could trust them with something so special to me. From the moment I walked into their beautiful new store, Anthony and his family made me feel right at home. They listened closely to what I envisioned, offered helpful guidance without ever being pushy, and listened to what I was looking for. Their kindness, professionalism, and genuine passion for what they do set them apart. I highly recommend Naser Family Jewelers for any of your jewelry needs, they're a family you can trust. https://www.instagram.com/reel/DMiaciMT0OW/?utm_source=ig_web_button_share_sheet