Ok, I have to be honest and say how much I miss shopping at Big Lots. I then found this store in…read moreSouth Irving! The store is located in the shopping center that includes Lowe's. I was a little surprised how messy the store was. I guess it had been busy and the clutter was from that? I found a few bargains, even when I was rushing. I encountered two staff members who were super personable and friendly. I will return to see what else I can find, but probably earlier in the day and when I have more time to shop.

This store is nasty!! The employees are rude, slow, and just dont care! Avoid like the tetanus shot…read moreyoull need touching the bathroom door!!

I just had the worst experience in my entire life 3 different times with Lisa and Trinity's garage…read morerepair service. I waited a week for someone to come out, he spent a few minutes and then left without me understanding what was going on. I called him back and he said he had a part at the office he needed and I would need to make a new appointment to get it taken care of. I spoke to Lisa who sounds polite but is of no help at all, she refused to let the guy come back and install it today and said minimum 4 days from now. This really needs to be done today for many reasons but at least Saturday and she wouldn't help. I called 3 other companies who couldn't repair it. I called her back and she wouldn't even schedule me an appointment...im willing to buy a whole new garage system to never deal with Lisa again.

Had an appointment set up for Friday and they never showed up. They have taken my credit card…read moreinformation and charged me! I even called on Friday to verify and make sure they were still coming when I noticed it was 2pm and they still hadn't showed up yet. I was told by a lady on the phone that they were in my area and would be by my home shortly. I got home around 5:30pm and still no one came by to fix my garage door. They instructed me to leave my garage door open since I wouldn't be home due to having to work that day and I did. So for them not showing up to my home to fix my garage caused my home to be unsecured for the whole day! That's is insane. Why would you lie to me and tell me that a technician would be by shortly and they never show up? Why would you set up and appointment and not call the customer to inform them if you can complete the job or come by to do the job? Why would you give me the run around? after I call several times to inquire about help and you refuse to help me! I even asked to speak to a manager and you all told me that all the managers were in a meeting! lol come on. What kind of shady business are you all running. Anyways pls make sure you refund me back the money you charged when you took my credit card information. The only reason I even tried to work with you all again and called this Monday morning was because you are the company that my builders claim installed my garage door so I figured why not use you! But I was wrong! Big mistake. The man I spoke to earlier did not tell me what was going on or why no one showed up to fix my garage door. He promised he would call me back in 10mins but never did. So after about 45mins I called back again and asked to speak to a manger and they told me all your managers were unavailable! This is a joke. How can you all treat paying customers so poorly! Your customer service is terrible. The way you all run your business is terrible. I refuse to continue to be mistreated .. I wish I had the number for corporate so I can let them know how things are .. this is unacceptable and very unprofessional! So my advice to all future customers is to please take your business and money else where!

We were greeted when we came in and made to feel valued. The staff is amazing. They listened to us…read morewhen we told them our needs. They offered us options and worked with us to design a beautiful, comfortable outdoor space. We highly recommend!!

When a good friend of mine was looking for a new furniture set for his patio, I had heard many…read moregreat things about Sunnyland. They've been around for years (decades) in the Dallas area, and only semi-recently opened up a store in Frisco by Stonebriar mall. Walking in, we were impressed - even a little overwhelmed - with the number of options and styles. But, shortly after arriving, we were greeted and asked if we needed any help. Thad walked us through the various styles and brands that fit our budget - he was knowledgeable and friendly, and we didn't feel pushed to make any immediate decisions. We found some sets that would work great for the space and our budget, and definitely will be back once we're ready to buy.

UPDATE: Never has anything in stock. I've realized that employees all park up front and dont leave…read morespace for customers. Employees should be parking toward the back.

Do not enter the ladies room. So disgusting I wanted to barf. Shit all over toilet seats. Waste…read morepaper all over the floors. I found one fairly clean stall to pee in.

I highly recommend this place and especially Pam the owner and Anne the sales person are very…read morewonderful people and have the best customer service I have ever experienced!!

Pam is polite and professional. Super knowledgeable about the products and goes above and beyond to…read morehelp you. For any indoor or outdoor needs ask for Pam. A+++

Staff and service were outstanding. We are loving our new grill and the infrared sideburner to…read moresear steaks. Home delivery and setup, good price, great experience.

Stopped in looking for an outdoor bar table. Was greeted by a friendly gentleman who helped us…read moredetermine exactly what we are looking for. Pricing seems fair so we hope to do business with them. The only issue is location. This area seems sketchy although close to the interstate so pack your piece.

We just moved to the Grand Prairie area and needed living room furniture. Found By Design here on…read moreYelp! With Heinrick's assistance, we got exactly what we needed for many, many years to come. Went into the store at 3 pm, had the furniture delivered by 6:30 pm! Granted, we bought some of the furniture from the showroom floor; it will take about 4 weeks to get the remaining Stressless chairs. This Norwegian furniture is of top quality. The delivery guys were delightful to have around. Very pleased. If you are looking for furniture that will last a lifetime, drop in to By Design.

I got a beautiful green leather chair from them, which reclines, and a matching ottoman. I love…read morethese pieces! I was eager to have them right away, so I took the floor model, but you'd never know it by looking at them. I'm quite pleased!

My friends, family and I have bought furniture from this store multiple times. If you want the…read morevintage shopping experience and good customer service this is the store to go. Staff is very helpful and patient when you go to choose furniture. It is always a pleasure to see that good customer service still exists. I will recommend shopping here. Service and delivery are exceptional.

KK was absolutely wonderful! I bought the most beautiful bed and he was very nice and helpful…read more Super friendly. He took the bed apart and had everything wrapped and ready to go for us. It ended up not fitting in the truck we brought so he followed us in the company truck (for a small fee, which I happily paid because it was strapped down and secured very well. Much better than it would've been in my truck.) He sent me pics of the catalog so I could find more specific specs of the bed so I could make sure it worked before I bought it. Plus, he even answered a question five days later when I was setting up the bed and couldn't remember one detail. I would highly recommend going to this store! He's constantly getting new things in stock so it's always new!

A major disappointment and even more with regard to care for the consumer…read more I bought from them years ago and had no issue. Was a satisfied buyer. I recently bought a mattress and having been going back and forth to resolve an issue for almost six months. I tried and tried. Did everything suggested and asked and still no resolution. Reaching the corporate customer care is like talking with the man in the moon. No one; silence; refusing to reply. However, I will say they will upsell and continue to upsell and charge for something for which there should be no charge. II would suggest you are certain of your selection and hope no issue comes up.

How quickly this experience went from amazing to horrible. The day before my mattress is to be…read moredelivered, we are informed that it has been delayed by four days. Now we need to block out another entire day to stay home for delivery. (The window is 9a-9p). Since we won't be home the day they are now telling us the mattress is coming, they want to push it out more than a week. Unacceptable! Your store staff are friendly and knowledgeable, but they are salespeople... that's the job. Your service is terrible. We now will not be getting our mattress and have to find another store with better service. But mattress firm likely doesn't care since they have a monopoly on mattress sales. Sad we went from a great experience that we would recommend to others to now warning everyone we know to stay away from mattress firm. Once they get your money the service ends. Go to Macy's instead. Also, the "five star" review entered below by the salesman who works at this location is a bit tacky.