It is a great furniture store!…read more And I am so happy to setup my first home with all the furnitures bought from them. They are so patient , and helped to show me the great value stuffs for each item of my furnitures. And great service when they delivered and setup every single piece of the furniture in my place. Thanks very much.

I received exceptional customer service with great pricing and value, I highly recommend you visit…read moreto the store, you won't be sorry...... I'm confident you'll find what your looking for! Best Wishes, Kim

Love several buy experiences that continues to be, forever moments in my home today. A lot of…read moredifferent and one of a kind items that are now part of my esthetics. I'm A Happy Shopper!!

This shop is out of business or they have moved. Drove over and it is empty. The phone has been…read moredisconnected.

We purchased an adjustable Aireloom mattress that cost $6,000. The delivery people put the bed…read moretogether, took our old one, and left. Fine, but they didn't consult with us on the height, and adjusted the bed too high for my wife to comfortably handle. I called the store and they said they would not come out to re-adjust the bed. 'It's not our policy.' What? We're elderly, we paid 6K for a mattress, and it's 'not your policy' to ensure a customer's satisfaction? I would have 2nd thoughts about buying anything, especially an expensive adjustable mattress, at Steinhafels.

I am only giving five stars to the repair technician, Tom , when my opinion is the only bright…read morelight to my experience with Steinhafel. He came to repair a chair and was timely, communicative, and did a beautiful job. I wish my entire experience had been as excellent as my interactions with Tom. An asset to company for sure, Steinhafel.

Good dump Funny name…read moreand they have a lot of funny sayings and signs inside... But, it's really just a furniture store. They claim to have a different model than regular furniture stores or just different, but it's like all the others. They have furniture for almost every room and everybody. The prices are comparable to other furniture stores. What I like about the dump is really just their building. It's a huge store, like a warehouse inside, and is very big. They have a lot to look at, which makes it hard to walk out without finding something you like.

The Dump is a huge store with a mix of older, outdated furniture and some designer pieces. The…read moreprices felt high, especially for items that have clearly been sat on many times. I even saw kids rolling around on the couches and mattresses, which didn't help. Customer service was good. We were greeted and helped right away when we walked in. But for the prices, you might be better off going to Darwin Furniture or Ashley if you're looking for more modern pieces that haven't had as much wear. It's definitely a dump.

Employees are volunteers and proceeds go to domestic violence survivors. Forget taking your…read moredonations to Goodwill. This is a no-brainer. I went thrifting with a friend and was quite surprised at how many good brands I found. This place is really well priced when the average top was only $7. They do take both cards and cash. The lines to check out get quite long. Same with the line to try clothes on. There are only 2 fitting rooms available, so be prepared to be patient. Be kind to the employees. They aren't there to make extra cash.

Tried on a pair of shoes, walked to the mirror to see how they looked by the time I returned…read moresomeone took my shoes which were Lululemon summer slides. Employees acted like it some big ruse to take their shoes. Offered me a 25% discount to buy a pair of shoes just so I could leave the store. I left the place barefoot. I called the store as soon as I left and told Ellen that the way she handled this was inappropriate. She told me to return to the shop the next day and she would give me a $20 store credit. This is a screenshot of my timestamped email sent at 950am the next day 10 mins before the store opened. I entered the store at 10:03am and my shoes were on the sales rack marked at $30. These people are wild and their own cameras and my time stamped evidence prove it. These con artists really took my shoes, made me leave the store barefoot. Offered me a $20 store credit after I called and complained and then had the AUDACITY to have my shoes on the sale rack for $30 Even when presented with evidence that these were my shoes they tried to argue that they weren't because they were in like new condition. The woman who did all of this was the assistant manager Ellen. Mind you, I asked multiple times to see their cameras and to fill out an incident report before I left the store barefoot which they REFUSED. When I called the police Ellen REFUSED to give me the store address and kept telling me to hang up the phone. Also, as of 6/28, the website to the not for profit they claim proceeds support is invalid.

They let us choose from their floor stock in exchange for our deposit amount. Not quite what we…read morewanted but at least it wasn't money lost. Thank you to the owner for this.

Mike was very helpful in helping me find a piece of furniture that we special ordered through their…read moresupplier options. I also got a good deal on a couch they were selling on clearance.

penny mustard's furniture's purchase was good, salesperson was helpful and knowledgeable ended up…read morepurchasing around 22k worth of furniture but at the final part of the purchase we also got a montage (mfs)premium complete protection plan for the amount of almost $900, what a complete waste of money we have had a couple of issues with the furniture; first it was a switch that failed for the recliners,took several months for them to figure out how to get the right switch but penny mustard themselves had to take the switch out of a showroom recliner after we had to contact (bbb).now as we are nearing the end of coverage all the backs of the couches have become wobbly and almost unsafe.we filled out all the forms necessary andtook multiple pictures to verify the issues-24 hours later we received a email from montage (mfs) that the issues are considered normal wear and tear??what a total rip-off of customer satisfaction!!!!! word of caution do not buy an extended warranty-it covers nothing!! a lot of wasted money! penny mustard has lost a good customer-

I love Penny Mustard. You get what you pay for ! I love my…read moreFuniture and customer service is also great.

This store still carries the same types of stuff: decor, organization, cookware, etc…read more I was very disappointed today that of the three lamps I would have considered buying today, ALL had chipped bases! How are they being shipped/shelved? Not very carefully, apparently. This location also has a nightmarish parking lot, especially on weekends (layout + crowdedness). Go to the Naperville location if you can.

I haven't have such a pleasant Experience. Ashley The floor manager was so helpful one above and…read morebeyond to help me. Carrying heavy things that she really didn't have to carry.made my experience overall wonderful.This HomeGoods is not the closest to me but I will go there just for the experience! Thank you Ashley