I've had this review in my drafts for awhile. I visited sometime ago and was impressed with what I…read moresaw. The location has a nice selection of furniture that seems to be beautifully crafted. The pieces are a little pricy, but that's understandable given that they are hand crafted. We visited early one Saturday morning and were there for at least 45 minutes. The store was crowded and there weren't enough employees present to assist waiting customers. We ended up leaving without ever talking to a store associate. We would have considered placing an order, but didn't because of of that. We ended up going to Walter E. Smithe instead and purchasing a dining room table there. Still I'd consider Rustic Elements as a possible option whenever I decide to upgrade my current furniture pieces.

Finally getting around to posting a review. I had searched high & low for a beautiful, good quality…read moretable for my small dining room. A friend of mine told me about Rustic Elements and I'm so glad she did. We visited the showroom and I instantly knew I had found the right place. The staff was very professional and helpful. It was a long wait (understandably) but so worth it. My table is beautiful and I love it!

The furniture selection and prices are good. The sales service was excellent. However, I paid for…read moremy furniture in full and scheduled a delivery date and time (first delivery of the day). I've waited all day and the furniture wasn't delivered. I called the store mid-afternoon and was told it would still be delivered today but there was a mix up in the times. It's now almost 8pm and I doubt it's going to be delivered tonight. According to the website, the store is still open. I tried calling the store and even going there and the store is closed. I also tried sending an email through the website and the email function isn't working. I'm frustrated that I paid for merchandise I don't have and I have no way of contacting anyone to find out what is going on.

John and his staff are amazing. The furniture prices are very reasonable, as well as the delivery…read morecost. This business takes pride in customer satisfactory, so I will continue to be a loyal customer.

I will never go back to Mike's. Ordered sofa and loveseat and waited the 6-8 weeks. I called after…read more9 weeks and was told it might be another 4 weeks. 1 week goes by and they call and say my furniture is there and will deliver next week. They deliver but only a loveseat. I was told I only ordered a loveseat. My receipt clearly shows sofa and loveseat. Then they tell me the salesperson wrote the order wrong, the price was clearly wrong and can not get the sofa for probably months. My wife tells them to refund the money. They say ok but it's been 4 days waiting for refund. I've bought from here a lot but this leaves a really bad taste.

Had the most wonderful shopping experience. The staff was so friendly and helpful. Told mike ( one…read moreof the 5 that work there! ) what I wanted and showed me exactly that. Did not try to sell me something else. Highly recommend

I've been to the location in Orland Park and I believe that one is shut down now. I came here over…read morethe week and browse around what they had. The store is great, there's so many great finds too actually at great prices but I do not like the lack of variety it offers. It's mainly just mostly furniture and some decor. I actually got this great patio chair worth easily over 100 bucks for 20 bucks. That definitely was a great find.

Shopped today...signs on doors requiring masks and younger staff compliant but supervisor/manager…read moretotally noncompliant and gives wise guy answers when asked to put on mask. Shelves had scant amount of merchandise-is this place on the way out?! Some merchandise broken and/or very outdated. Prices high compared to Goodwill or Habitat or other local competitors. Suggest spending your money and shopping time elsewhere unless you're seeking a smart-mouth wise guy.

I love this store! He has such diverse pieces. I can always find simething that i want. This…read moreweekend I wanted a buffet for my dining room and of course i found it here. The store has antiqued pieces, strange and unusual asian type pieces, grandfather clocks, chairs, benches, equisite desks, wall decor plus loads of other things. Stop in and browse, the owner is wonderful!

I had been through this store before but just to look to see all the beautiful items they carry!…read more Nothing is "junk" - everything is on the upscale side. Yesterday (3/10/21) my hubby and I stopped to see if he had a dining table & chairs available - although we didn't see what we were looking for I did find a beautiful Bombay side table - perfect condition! My hubby and I love the table and it fits in well in our home. I highly recommend you stop by every couple of weeks - I'm sure you'll find something you just can't live without!

Went in Sunday afternoon to purchase twin beds, mattress, nightstand and dresser for grandchildren…read morebedroom in our home. Nothing on display. Talked to sales associate and was told everything would be 7 to 10 weeks order. Returned home and ordered everything from Pottery Barn (was familiar with quality from grandchildren's present furniture at their home). Ordered twin Mattresses from Serta. Mattresses delivery 7 days and Furniture by March 5th. $2700.00 total. We have bought from this Turk location twice in last five years total around 7 k. I know you can't stock everything but it seems they offer nothing more than what I can do on my phone. I don't see any reason to return. Best of luck

I have bought quite a bit of furniture from Turk over the years, but of recent, my 92 year old…read moremother purchased a lift chair. Right from the start she had complaints that she could feel the springs in the chair. Service people were sent out and basically were of no help. She basically lives in the chair and just decided to deal with it because she doesn't over a grand on the chair. Then, this past March the motor started making a horrible noise. So I called Turk and after numerous calls back and calls to their Service Center, FSN..Furniture Solution Network.. someone finally came out over 2 weeks later. 2 said before he came, the nose suddenly stopped. The guy said he could do nothing because there was nothing wrong with it. After much complaining, he called his boss while he was in his truck and came back in to tell us they were ordering us a new motor per his boss. Now mind you, the Warranty was still good at that time, but was exporting in May. I heard nothing back, thinking it was taking long for the motor to come in. But, I finally decided to call to see what was up and Turk Furniture said that they had no record that a motor was to be ordered. Needless to say, I was outraged and let them know it. I asked them to call FSN to see what happened. I don't know if they ever did that but they told me that, as a courtesy to me, they would order me a motor, but the warranty was up so they wouldn't be putting it in. I was so upset and they could not get it through there had what I possible could be upset about. I called FSN and spoke to the girl who answered the phone who was no help and basically told me that the service guy did what he was supposed to do... she wouldn't tell me if he ever put the order in for the motor... but basically told me I was s@$# out of luck, taking no responsibility. I told the manager at Turk that I wanted to speak to the owner and guess what... the owner never called. Stear clear of Turk Furniture... they don't stand by there product and outsource a horrific Service Company that refused to help. So the motor came today... am I supposed to put it in??? Thank you Turk Furniture...I will never set for in your doors again! You claim to be a family company.... what a joke, tell that to my mother who's expensive lift chair could stop working at any moment... maybe while she's lying back or raised up and would be sick like that because there is nothing you can do if it stops working... wherever it ends up it stays. Way too stand by your customers!

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

We were traveling from NY to NV and saw the horse carriage on the side of the road which peeked our…read moreinterest and sparked a flurry of photo ops Drove toward the store and saw that they weren't opening up shop for another hour. My partner and I walked over to the furniture out front and looked in the window - I noticed some cutting boards and shared my find - we agreed to have breakfast and wait for the shop keeper to open up! Best idea ever - we found a handmade wooden cutting board and some homemade jams, jellies and mustard. The shopkeeper was very friendly, helpful and knowledgeable about the craftsman who made the board and what they were made of. If you are traveling through Morris, IL stop in and support local craftsmanship and the community. I'll be taking this beauty home with me to Kapolei, O'ahu - Hawai'i. Mahalo!

The furniture in this store is very well made and very beautiful. But we had a problem with the…read morestaff and the owner. They were not friendly by any means and we're just worried about making a sale. I did end up buying a coffee table that was on clearance and wanted to order a matching end table but the price was way out of line for a tiny little end table. I think they just jacked up the price because they knew I wanted one. We did not get an end table. As much as I love the Amish, I will not go back to this store. I give a 5-star rating for the furniture but the staff and owner I give 0 star. So that's how we ended up with just two stars.

BAIT AND SWITCH. Online clearly states 80-90% sale store wide. Drove an hour to be told only 15%…read moreoff the entire store. The curly haired woman working the store--unsure if it's the owner--is rude and condescending doesn't want to tell you about other locations sales or online purchasing for the better sales. I watched multiple people walk out after seeing the "sale prices" and try and go to other stores. Naperville is supposedly CLOSED CLOSED per another gentleman checking out their store also. Not worth the drive unless you only want $200 off a high ticket price item. Even the worst off damaged appliances were still pushing $1800-$1500.

Amazing options that are new from Lazy Boy and Joybird furniture. Well displayed. Like new used…read morefurniture, too. You can even shop and purchase online. We have purchased MANY furniture pieces here and they have great paint.

I love this store. As with any discount store, the selection is hit or miss - but when they hit,…read morethey really hit! Great prices for new furniture. This is by far the best ReStore I've been to (I've seen at least 6 or 7) with a helpful staff and a clean, organized store. Definitely worth a trip every few weeks.