Dr. Kristina Swartz is top notch! The entire staff is above great! Exam, selection and service they…read moredo it all with class style and personality. I love the selection frames. They sell "not your boring" frames. I like that I don't see 10 other people with my frames. Convenient location right on Main Street next to Starbucks (bonus). The parking lot is small for the number stores and can be frustrating. But once you are there your experience makes up for the challenge. I have been going to Eye Site Optical and can't imagine going anywhere else.

In the past I would've never remembered my eye doctor's name. At The Eye Site, you will never…read moreforget Dr. Kristina. This boutique has a great selection of unique frames and a very talented staff that will get you excited about your annual eye exam.

Ordered my glasses on April 1st and was told it would take 2 weeks max to get them back. A week…read morelater, i get a text that my glasses were ready. After having headaches and trouble seeing for however long, I was excited. Wrong lenses were in my glasses. Didn't realize until I got home and tried reading with them. Furious, I bring them back and ask how they could put the wrong lenses in. They say they'll take care of it, so I give the glasses back. A week later, get a text my glasses are ready. Leave work to pick them up, and they aren't there. Fed up with the gross incompetence, I ask for a refund and cancel the glasses. (At this point, it's been nearly a month since I ordered my glasses and no end in sight) Am told they can't until the manager is in and he'll give me a call. Guess who still hasn't called and guess who still doesn't have their money back. AVOID THIS PLACE IF YOU VALUE YOU SEEING AND YOUR MONEY!!!!!!

Bottom feeding liars I am beyond furious. I was lied to by a…read morebottom feeder salesman about an upgrade and I decided to go elsewhere because I didn't trust them. I wasn't going to leave a review but they just sent a text saying that my prescription expired and I must "act soon". Fun fact, prescriptions are good for a year. Lying chumps still trying to blow smoke. FYI, Costco is way cheaper. Doesn't seem like it up front but I got two pair of glasses with higher end frames with progressive AND transition lenses for $400. They wanted $375 for just one. That "free frame" deal is smoke and mirrors.

I was very satisfied with the help and care I received today at LensCrafters and from Dr. Garcia…read moreherself. Everyone was a huge help and treated me with kindness from the day. I made my appointment until placing the order for my glasses.

The only reason I used this business is because I was on vacation in Boston and I lost my glasses…read moreand LensCrafters what is the only eyeglass place that was able to make the eyeglasses on the same day. Now a few months later I need a stronger prescription because I'm having trouble seeing at night time when I'm driving and I went to the LensCrafters in my home state in Michigan and I did a eye exam and ordered some lenses for my frames. They are still under warranty. I waited a couple of weeks and decided to call and check on the order and as it turns out there was no order. They couldn't find the order and they were telling me that the order wasn't paid for when I know it was. A few days later they finally called me back because they finally found the order that I had paid for.I I just wasn't very happy that they never called me about the order that they couldn't find.

Thought I would try them, they charge way too much, did not make my glasses right, had to send back…read morestill a week later came back still could not see out of them, return their lens cause I used my frames, the staff was very cold and rude And I did not give a reason for them to act that way, went to eye mart express, got a new pair of frames, lens the way I wanted them very reasonable cost, and had them the same day, Shame on you eye doctor, very unprofessional

The service, exams, convenience, and eyewear options are wonderful! I highly recommend to those…read morewith insurance who are willing to put some money up on the frames. They are excellent!!

We recently moved to this optical care center from another…read moreone, and what a difference. I believe that both the eye care and the fitting are excellent, and as all four of us have either contacts or glasses it really makes a difference. The people who work here are great with my 9 ur old, and the selection of eye wear is pretty extensive. We also enjoy about a 20% reduction in cost compared to the place we previously used for eye care.

You just lost a customer! I have called your office atleast 4 times in the past week and a…read morehalf...was put on hold for atleast 20 min each time. I COULDN'T get past automated system. It kept saying, please hold for receptionist.When a gentlemen finally answered the phone the last time he again put me on hold for atleast 10 minutes, thats all i could stand for holding for at that point! As a previous customer at your Grape Rd. location i have to say I am very disappointed that I wasnt able to make a appointment for new eye glasses for both of my sons. I will take my business someplace else since your customer service is on the short end.

Sean and Nick are great! I visited the Mishawaka location on…read moreAugust 13th. I came in with fairly new glasses that I purchased elsewhere (I have complained that I can not see very well with this new prescription that I got at The South Bend Clinic. After months of excuses, I gave up and started wearing my old prescription). I am so glad that Sean and Nick adjusted the glasses so I can see again. They changed my eye pads, readjusted how the frames were sitting on my ears, and realigned how the bifocal and eye pads sat on my nose. What a miracle! I would definitely recommend going to this location. The personnel know what they are doing. I also noticed better quality and selection of frames. Looking forward to Mishawaka Pearle Vision taking care of my vision needs.

The glasses took a while to arrive , my first appointment was 12-29-24 and I called 2-3x before I…read moregot the okay they're here which was 2-3-25 . Glad I had my 6 months contact prescription. But worth the wait , I love my glasses , and the optometrist was so nice . Staff was welcoming at this location . They also take Afterpay .

Very quick and friendly service. Location was easy to find. Great selection and prices. Down…read moreside..you have to wait 7-10 for your glasses.

Complete waste of time…read more.........................................................................................waste of time Go elsewhere.........

Heather is amazing she has helped me and my kids so meny times, I've been coming here for years…read more all of the girls do a great job.

$750 for 1 pair of lenses, no frames - but the sign on the front of the building say $79 for 2…read morepairs of glasses - a complete lie. The second sign on the front of the building says same day glasses - but mine took 10 days. The eye doctor was good - and Walmart can't seem to keep their eye doctors.

I picked up my glasses from Goshen today not happy with the lady they had helping . I have gotten…read moremy glasses here for awhile have trouble with new ones have to have adjustments . I told the lady that it was a little blurry and thought my progressive need to go up a little all she said was the dr would like me to try them for a week. Brooke will do adjustments with ear pieces and nose pieces so why cant this lady now i will have to make another trip back to goshen to see Brooke and gas aint cheap thanks alot why cant people just listen to you .

Went in for a problem on one of my eyes. They had me come back 2 times to check on my…read moreprogress....180.00 later,no change. I feel that at least one of the appointments should have been considered a follow up at no charge. Won't be back.

I've been meaning to post my review, as I came here during the summer. Well, I'll give you some…read morebackground because I grew up coming to this mall. It literally was the place to be back in the day. I've seen the changes throughout the years, and I think it's still a great place to hang out. They've remodeled, and there are new stores and restaurants. There aren't many malls in the area now. There were other ones to visit back then, but they're all gone now. So, it's nice to know this one is still standing strong for the community. By the way, there are two Chick-fil-A's in the Mishawaka area. We prefer to come to the one in University Park Mall because it's less busy. Both are busy places, but this one isn't as congested. I'm also glad to see Barnes and Noble in this mall. With many book stores closing, I don't get to find one too often. On the weekends, it's hard to find parking, but honestly, it has been that way since I was growing up.

This place blows. Their hours are 12-6 on Sunday. Went there at 1 pm and they were closed.read more