Thought I would try them, they charge way too much, did not make my glasses right, had to send back…read morestill a week later came back still could not see out of them, return their lens cause I used my frames, the staff was very cold and rude And I did not give a reason for them to act that way, went to eye mart express, got a new pair of frames, lens the way I wanted them very reasonable cost, and had them the same day, Shame on you eye doctor, very unprofessional

The service, exams, convenience, and eyewear options are wonderful! I highly recommend to those…read morewith insurance who are willing to put some money up on the frames. They are excellent!!

HORRIBLE!!! It started okay. Had the exam and ordered…read moreglasses. I tried wearing them for less than a week. The sides were very distorted. I was told the prescription doesn't go all the across and that's the way they are. I've never had lenses like that. Why would you make a lens that doesn't have a full prescription? Why wasn't I told this information when I ordered. The glasses are now in the trash.

I purchased a pair of glasses for my child last fall. at the time, I paid an additional fee to have…read moreinsurance in the event they were broken. I took the glasses in to my local store on Wednesday, may 28th. After 3 weeks, I called and was informed there was an issue with the insurance company but they were hoping to get approval on them and get a new pair of glasses but it would be an additional 2 weeks. It has now been over 6 weeks and I have not heard anything from anyone at the store and I don't have glasses for my child. Would never recommend this place. What a joke.

This location was horrible! They were rude and condescending as I went through my exam! I wouldn't…read morerecommend this location to anyone and walked out before it was over because I didn't feel safe!

The doctor who examined me yesterday (2/20/26) was THE BEST eye doctor I have ever seen…read more Gabby, one of his assistants was also very kind and professional. Thank you, Oakland location!

Never in my 72 years on this planet have I been treated this poorly. I actually got yelled at by…read moreTWO of their customer service specs. They refused to listen to what I was telling them and kept trying to pound their narrative down my throat. I will NEVER go back there again!

I receive excellent service. The doctor was on time. The eye exam was thorough…read more My eyes require a difficult prescription. I require prisms to correct double vision both horizontal and vertical. I need correction for astigmatism and bifocal. This is something most eye doctors don't see in their entire career. Once I receive my new glasses, I will edit my review to include my opion of the actual glasses. It will probably take a couple weeks for my glasses to completed.

I brought my teen in for a scheduled routine eye exam. Once the appointment got started, we were…read moreasked if my teen wanted their eyes dilated for the exam. Given the option, my teen declined the eye dilation. We were then informed that the exam would not continue without eye dilation. If this is a required part of the exam, we should not have been given a choice. Additionally, Jennifer Sitko berated my teen for not remembering that they had been told two years ago that they would need eye dilation at their next visit. It's unreasonable to expect a teenager to remember such information from two years ago. Moreover, as the guardian, I should have been reminded about the dilation requirement when the appointment was made if it was mandatory for the exam. Jennifer Sitko refused to perform the eye exam because my teenager declined the optional eye dilation. We will never return to MyEyeDr.

Was skeptical about this clinic bc of the reviews but they were extremely efficient and…read moreprofessional. The secretary and sales ladies were super nice. Dr Riggle and the assistant were both efficient, helpful and understanding. No complaints.

Been coming here for 5 years the docs are ok the issues is the sales people they are worst than…read moreused car sales people. Thsy worm on comission so u know all if the stuff is over priced. They get upset when u dont buy from them. I hve switched to costco. Avoid these chains as they r like used car dealers.

I really love that they are taking the temperature, wearing gloves, providing hand sanitizer,…read morekeeping the distance. In general, super respectful. Thank you!

I purchased a pair of Oakley prescription sunglasses on 4/30/26. On 6/29/26 I cleaned lenses with…read moreapproved lens cleaner. As always there was over spray on the frames. The next morning when I picked up the glasses from my desk they fell apart (top right portion of frame). On 6/30/26 I returned to Rx to for an explanation of why this happened. The clerk was somewhat mystified as well, stating that "this is something not expected from Oakley products". I pointed out that I am the "guy" who never abuses his tools. I wore the glasses properly and took care of them properly this should not have happened. Rx's manager suggested I should have purchased their $30 protection plan. So I had to buy new frames. On a whim I took the broken frames home and glued them together and then over the course of two weeks sprayed lens cleaner on them. Sure enough they fell apart. Can I prove they sold me glue repaired frames no I cannot. Will I ever return to Rx no I will not. Tim E.

Had an amazing visit. Lily was great in the eye exam, very knowledgeable and sweet. Arrived early,…read moretook me right back and checking out was a breeze!

All of the staff are amazing! Tiffany helped me pick the perfect frame and when I went in all the…read moreladies commented and made me feel special