It's never fun coming outside to see your window shattered on the ground, but ClearShield helps…read moremake the process seamless for replacement. Within 3 hours of calling about the issue, ClearShield had sent a representative to come and replace my window. We had a little snag (they brought the wrong size window), but they were able to quickly fix this and come to my work location the next day. The whole fix took less than an hour and the serviceperson was extremely kind. Per the invoice it looked like they didn't even charge for labor, so I think I probably should have tipped this guy (which I feel bad about so ClearShield let me know), but all in all a great experience for a lousy issue.

Prompt and professional service. They were able to come to my workplace within two hours of my…read morecall. Joe, the installer, did a great job. Courteous and professional!

We were from out of town and during our college move out day at a local university, our van's rear…read morewindshield window shattered. The window company associated with our insurance does not have any availability to do a replacement until the week after, and we really needed to get back home. A local auto repair shop recommended Mels. The crew from the front desk to their kind installer was able to install a new windshield the next day, without any delays. They also helped with removing some of the shards from the broken window. Their service charges are reasonable given the emergent need for a replacement . Thank you again for helping us out.

THANK YOU ALL! Amazing service from start to finish. Will recommend y'all any chance I get…read more Robin took my call, got me an estimate for repair, & explained my service options. At home service is so convenient! She got me scheduled for the next week, my choice of day, but I got the impression I could have done it even sooner. Chris came out, & did the repair. He was personable, explained the process, & made me feel confident he was the man for the job (he was!). It took him about an hour, then he was on his way, allowing space for the tech to calibrate the windshield. Rob was the one to perform the calibration. I really appreciate that he went above, & beyond to take my car to the shop to calibrate there versus on site, which had sub-par conditions (not Mel's fault at all, of course). Thanks for making this as painless as possible!

Took my 2025 Ioniq 6 AWD in to have window tinting, full body paint protection film, and ceramic…read morecoating. Basically, the full package. It wasn't cheap, but I am more than satisfied that I got my money's worth. Everything was smooth, from quote to pickup and my car looks stunning! The work is high quality and I am confident that Eclipse would promptly handle any issues, should one crop up. I'll be back annually to refresh my ceramic coating and, if I ever get another new car, I know where to go. https://imgur.com/a/uPeOZlY

I've used this shop for over 10 years, brought them 5 vehicles, and have referred others because of…read moremy past experiences. Unfortunately, this recent situation did not reflect the level of service I had come to expect. I had a small tint defect that I noticed from day one after installation, but did not address with the business. Over a year later, it appeared to delaminate, which can occur when a contaminant trapped between the glass and adhesive creates a localized adhesion failure that worsens over time through heat cycles, thermal expansion, and adhesive stress. The defect was a circular mark with a visible halo around it, which is more consistent with a localized adhesion issue than a typical surface abrasion. When I brought it in, multiple staff members repeatedly insisted it was "physical damage," including the explanation that a seatbelt could create a perfectly circular mark in the middle of the window. That explanation did not align with the defect I was seeing, especially since seatbelt contact would more typically leave an elongated scuff, arc, or irregular abrasion rather than a clean, centered circle with a halo. It was frustrating to feel like my concern was dismissed rather than properly evaluated. To their credit, they ultimately agreed to redo the tint at no charge. However, during the replacement process I noticed another contaminant before leaving and had to point it out for correction. After the second attempt, there was still a visible dust speck in the upper corner, which I was told was "acceptable" as long as it was not in the main line of sight. I appreciate that they honored the redo, but the overall experience was disappointing. The repeated insistence that the original issue was my fault, the need for multiple attempts, and the remaining defect did not match the quality and attention to detail I had experienced from them over the years. I hope this feedback is taken constructively, because I truly valued this business and would like to see them maintain the standard that originally earned my trust.

Does not publish a local telephone number.... WTH??? Only way to speak with them is to physically…read morego there. What kind of business model is this?

Scheduled online service for a new windshield. Brought the car in on the date of service, checked…read morein with the front desk. Received a call a few hours later only to be told that they forgot to order in a new windshield. Won't go back. Go to another place that won't give you the run around.

Professional and quality work. Recommend. I windshield…read moresomehow ahad a crack in the glass develop on the side and was running in the glass. Had it fixed with if hours from seeing the problem.

1st appt rescheduled by text day b/f -windshield not there. 2nd appt confirmed by them morning…read moreof--noon appt (cust waiting) Told @12:30 they didn't have windshield--might be on truck between 2-4 ..or not. (?) If on truck but not there til 4 can't install that day b/c 5 pm close time and it takes 1 1/2-2 hours to install. Took Uber home @12:30 got call @2:40 install complete (WTH?) Had to Uber back next morning. Told by mgr Matt Eggleston that warehouse @ location suddenly closed & all staff laid off by corporate day of appt. they didn't know where anything was.... He agreed to pay for my Uber trips (I paid tips & upgrade) but then only sent check for 1 trip b/c (direct quote) "unfortunately we have parts issues all the time" ?? But had email from him on 6/12 "can I please get your address for the Uber reimbursement". I would avoid this company-sounds like it's failing. Wonder how they would handle it if you had a poor installation problem?

When a tree fell on my moms car she needed both her front and rear windshield replaced - out of all…read moreof the local places I called they were the cheapest and the quickest. Within a day they were at my house doing the repairs - It only took them about 2 hours as well. $500 for both windows and the staff were pleasant the whole time. I highly recommend for someone that will come to you and is affordable!

Needed a new windshield in my 2021 Ram 1500. Had up front questions posed via Facebook Messenger,…read morewhich were answered very quickly. They came to my house, on time, but were thwarted by the recent rainy weather. We rescheduled on the spot for a few days later, and they scheduled me as their first stop that day. They did the work quickly, cleanly, and thoroughly, calibrating the many sensors, followed by a test drive to confirm that all the functionality was restored. Seems like quality service and kind folks can be hard to find now days, but here's a company that seems to have both. I highly recommend.