Matt came out to replace my windshield on my BMW 530i today and he did a great job. Thanks Matt…read morefor also calibrating everything and even fixing the long annoying notices on the info screen. Would highly recommend Matt's.

I would give Matt zero stars if I could. I like dealing with small businesses, which is why I chose…read morehim to replace my windshield. I wanted the Mopar OEM glass for my Jeep, as it had a large crack going across and was only getting worse with the cold weather we had in January. I was in the Jacksonville area for work, as I live in Cape Canaveral, and knew I would be away for a month, traveling the state of Florida and wanted my windshield replaced, as I was covering a lot of ground and was going to be on highways and in the middle of no where. I also didn't want to go thru my insurance, as they coded me wrong for a chip in my windshield prior, and my premium went up $500, as it showed that I was in an accident. I learned the hard way, financially, to just pay out of pocket. He quoted me $650 for the glass and the recalibration, with the OEM glass. He wasn't able to recalibrate it the first time, as he installed it in the sun and the sensors were off and whatever else he said. He then had his recalibration expert come out to me a few days later, and he wasn't able to do it, after 2 tries. The recalibration expert proceeded to tell me that I had an off market brand glass and not the Mopar OEM glass. I tried to call Matt to get this all straightened out, as I paid him using Zelle, and he was MIA. Come to find out that he had a phychotic breakdown and thought people with trench coats were in his house trying to attack him and he was shooting at them (for real! The police went to his house and he may have been Baker Acted. Not sure.). A few weeks later, while I already left Jacksonville and was in Lake City, 90 miles away from Jacksonville, I offered to meet him halfway in Macclenny to replace it. He said "no". Just like that. I then proceeded to tell him that I was heading to Gainesville and that I can meet him halfway in Starke and, again, he said "No". I asked him how far he is willing to travel and his exact words were "Not too far!". He then asked when I would be in Jacksonville again, and I said not for several months. He then said that he had to go and "We will work something out" and hung up on me. Now, I am left without the OEM glass I paid for and without my Jeep being recalibrated. And I have to call into Zelle to get my money back, which I'm sure I won't. Stay away from this company! Unless you want to deal with some flaky, phychotic person, that doesn't give you what you paid for. And ghosts on you and won't bother meeting you halfway. I was not about to spend my day driving hours for an issue HE created!

Everything went great and they were very fast at replacing my windshield. No issues at allread more

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

I was driving three days ago when a rock hit my windshield and caused a growing crack at the base…read moreof my windshield. I called this business around 8:30am and the lady was very sweet and helpful, and was able to schedule someone to come fix my windshield at my home in the afternoon! I am new to all of this, and they made the process very simple and quick! The technician was professional and did the job quickly. It looks brand new!

Found them on Facebook and seemed to be a good idea and price. He came to my house and could not…read moreget my window out. he said he needed to get a new tool and would be back the next day. never came back. Asked him why he said i was to close while he was working and the price he gave me was a joke for what i was asking.

Joe was able to get my window replaced the following day and cheaper than the other two companies I…read morecalled. My Acura looks good as new and no leaks. The personal service was appreciated too. You don't get that with the big box guys.

From the owner: 15 years experience on both foreign and domestic vehicles and attention to detailread more

I had a windshield replaced here, and they did not seal it correctly, and I received water damage…read morein my car. My insurance has been trying to get payment from them over the past seven months for the additional work resulting from the water damage in my vehicle. They have been a no-show to phone calls and have yet to do the things they told the client they would do. So run fast and don't let this company touch your vehicles. They are not responsible and lack integrity, and clearly don't pay attention to details.

Got a small crack in my bmw windshield. Insurance co. said I can take the car anywhere. I chose…read moreAdvanced Glass because it was close. They said the glass would still have the rain sensor in it and now it does not. They admitted they used the wrong glass but refuse to make it right.