Ameripro was very professional and super easy to work with. They do a great job working with your…read moreinsurance company. From my initial call to finished windshield.

Got a cracked windshield and we visited AmeriPro Glass in Jacksonville, Florida, and the…read moretechnician Caleb said that the windshield will be Subaru OEM and not an aftermarket. Later we found out from Subaru it was an aftermarket windshield because we had issues with it. After a few days went by, it started to rain, and the dash started acting crazy which all derived from the installation from the windshield installed by AmeriPro. Dwayne, the manager, was not caring to address the issue. The installation and calibration was off because of an aftermarket product. Dwayne, refused to fix this issue, so my husband and I contacted Brad owner/ boss of Dwayne the manager. Brad told my husband that if he would take down the reviews, he would pay him $100. AFTER Brad called my husband's insurance on a threeway and tells our insurance the it was a"Failure Installation" by AmeriPro, our insurance approved the OEM to be put in. Brad said there are other customers scheduled and for us to wait until wednesday next week to replace our windshield. We then felt that there was no urgency whatsoever to prioritize our windshield replacement which was a"Failure Installation ". Brad put $30 worth of gas to our car whereas our drive from Georgia to Ameripro Glass Jacksonville back and forth cost us $183.63 . We are very disappointed so we decided to go with another company that is professional to put in the windshield. *The Better Business Bureau said we should not do that because companies like AmeriPro try to pay for good reviews and pay consumers to take down their reviews. *Also, take note that the positive reviews on their reviews are from workers and friends of the company to get higher reviews.* I'm just sharing the Horrible experience with AmeriPro Glass in Jacksonville, Florida

Matt came out to replace my windshield on my BMW 530i today and he did a great job. Thanks Matt…read morefor also calibrating everything and even fixing the long annoying notices on the info screen. Would highly recommend Matt's.

I would give Matt zero stars if I could. I like dealing with small businesses, which is why I chose…read morehim to replace my windshield. I wanted the Mopar OEM glass for my Jeep, as it had a large crack going across and was only getting worse with the cold weather we had in January. I was in the Jacksonville area for work, as I live in Cape Canaveral, and knew I would be away for a month, traveling the state of Florida and wanted my windshield replaced, as I was covering a lot of ground and was going to be on highways and in the middle of no where. I also didn't want to go thru my insurance, as they coded me wrong for a chip in my windshield prior, and my premium went up $500, as it showed that I was in an accident. I learned the hard way, financially, to just pay out of pocket. He quoted me $650 for the glass and the recalibration, with the OEM glass. He wasn't able to recalibrate it the first time, as he installed it in the sun and the sensors were off and whatever else he said. He then had his recalibration expert come out to me a few days later, and he wasn't able to do it, after 2 tries. The recalibration expert proceeded to tell me that I had an off market brand glass and not the Mopar OEM glass. I tried to call Matt to get this all straightened out, as I paid him using Zelle, and he was MIA. Come to find out that he had a phychotic breakdown and thought people with trench coats were in his house trying to attack him and he was shooting at them (for real! The police went to his house and he may have been Baker Acted. Not sure.). A few weeks later, while I already left Jacksonville and was in Lake City, 90 miles away from Jacksonville, I offered to meet him halfway in Macclenny to replace it. He said "no". Just like that. I then proceeded to tell him that I was heading to Gainesville and that I can meet him halfway in Starke and, again, he said "No". I asked him how far he is willing to travel and his exact words were "Not too far!". He then asked when I would be in Jacksonville again, and I said not for several months. He then said that he had to go and "We will work something out" and hung up on me. Now, I am left without the OEM glass I paid for and without my Jeep being recalibrated. And I have to call into Zelle to get my money back, which I'm sure I won't. Stay away from this company! Unless you want to deal with some flaky, phychotic person, that doesn't give you what you paid for. And ghosts on you and won't bother meeting you halfway. I was not about to spend my day driving hours for an issue HE created!

I had a very small crack in my windshield, and attempted to have them fix it. All they wanted was…read morepayment, they did not talk about any risks. David, the technician made it worse, turning him in from a less than 1 Inch cracked to something over 2 feet long on my windshield. When I call the manager, Josh Madison, he was very flippant and rude, and told me to just go through my insurance. Even though the entire fault of having this 2 foot crack was because of their company not fixing things and making it worse. He seemed more hung up that I wouldn't pay for their attempted repair. More so, he put me on hold for over 20 minutes so he could deal with other things. That's the kind of customer service he and his team provide. I would avoid this company at all cost, especially given how rude management is. I would never use safe flight again. Now I have to have my whole windshield replaced, and Safelite doesn't even care.

Car owner beware if you use these buttheads. Insurance recommends them, but let me tell you, it's…read morepainful to deal with them and their lack of organization. The on site personnel we dealt with were fine, although you could tell they were frustrated with their back office, but we had one mishap after the other dealing with Safelite operations. From scheduling snafus to lost orders to finally showing up with the wrong part. What made it worse was each and every time they had an excuse - first it was the insurance company not sending a work order, then they must've received the wrong VIN, lastly it was the vendor who sold them the glass that got it wrong. When my husband gave pushback on them not verifying the windshield was the correct one, Safelite boy insisted it was the correct part for the vehicle and there were only minor differences. Despite the fact the windshield they showed up with was a completely different shape! When my husband said he was losing confidence that Safelite knew what they were doing, Safelite boy suggested we go somewhere else. Best advice we ever received!

The worst experience i could have had replacing my windshield was with these people. From the…read moremanager Scott, to the staff Conner. Unprofessional LIARS. My windshield was replaced and while doing so they broke my wipers. I had to call them out 3 times to fix it after getting the run around and unanswered calls. It was ridiculous i will never use this company again.

From the owner: Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Quote!…read more As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles.All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. Glass America?s direct billing procedures and pricing structures meet or exceed the requirements of all insurance companies and glass networks. All of the company?s national service areas offer both drive-in and mobile services, and always strive to make business as quick and as convenient as possible for their patrons.At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). Our technicians are extensively trained and certified to provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker's recommendations.We're committed to advancing the auto glass industry for your safety and ours.

Joe was able to get my window replaced the following day and cheaper than the other two companies I…read morecalled. My Acura looks good as new and no leaks. The personal service was appreciated too. You don't get that with the big box guys.

From the owner: 15 years experience on both foreign and domestic vehicles and attention to detailread more

I had a windshield replaced here, and they did not seal it correctly, and I received water damage…read morein my car. My insurance has been trying to get payment from them over the past seven months for the additional work resulting from the water damage in my vehicle. They have been a no-show to phone calls and have yet to do the things they told the client they would do. So run fast and don't let this company touch your vehicles. They are not responsible and lack integrity, and clearly don't pay attention to details.

Got a small crack in my bmw windshield. Insurance co. said I can take the car anywhere. I chose…read moreAdvanced Glass because it was close. They said the glass would still have the rain sensor in it and now it does not. They admitted they used the wrong glass but refuse to make it right.

Kevin and his team did it again. Great job on my front windshield! Can't recommend them enough!read more

Kevin, owner of Bold City Auto Glass, promptly answered my call and then came out to do the job…read morethe day we scheduled it. He was courteous, prompt, friendly, and did excellent work, including calibrating the new windshield to our cameras. The value was better than a competitor who wanted me to pay before the job was scheduled! We will always work with Kevin for any glass repair or replacement needs! #DestinationRichesPlace