First time customer and last time. I went online for four tires and set up install appointment…read more Online prices neglected to state any promotional pricing applied and additional undisclosed fees. As stated by Austin (claimed to be the manager). I arrived for my appointment and was informed that the online prices were promotional pricing, therefore, no additional military discount may be applied. Understandable, however, I asked Austin to show me where that promotional offer was stated in writing. Austin stated it's not written anywhere in order to verify, and that's how online pricing is. In addition, he disclosed "shop fees" that were neglected to be disclose online quote "out the door price" As I tried to state my point, Austin began to behave in a passive aggressive manner at which he deferred to not only cutting me of at every sentence but also speaking to me in a demeaning manner stating "that's the way online prices are big guy", and "I'll make sure to add your complaint to the long list of complaints". He appeared to have taken the matter personal from my observation. I stated there was no need to be referring to calling me "big guy" even after he knew my name. Ultimately, Austin's behavior was not necessary, yet it seems he may be experiencing frustrations from dealing with this online pricing issue. He eluded that this online pricing matter was a bigger headache than I understood e.g. "shop fees". If online pricing is a bigger issue, then at best the company should consider looking into properly disclosing all fees and charges, to include all promotional offers e.g. discounted prices on tires. This may alleviate continuous points of contention with pricing as Austin eluded to. Or at least consider restructuring the front staff as to ensure staff aren't being burnt out. Sadly, as a one time customer this was a disappointing business transaction and would not be returning back and will not be recommending Apex tire & auto to friends and family. Respectfully, Michael.

I have used Famous a few times and like their professionalism and speed. Another aspect that sets…read morethem apart is the ability to source your own parts. Many other surrounding mechanics will not allow that; they mark up the parts. I've saved quite a bit sourcing my own bits. Most recently had some spacers put on and they didn't even charge me...a testament to the relationships you can build with a local business. Thanks Sam!!!!

I use Shipman Auto Repair for my Cadillac XT6. Whether you need routine maintenance, complex…read moreelectrical diagnostics, or major mechanical repairs, Shipman Auto Repair provides the expert craftsmanship your GM vehicle deserves. This is my first Cadillac after owning 27 vehicles over my lifetime and having been disappointed and let down by Cadillac Service at Dealerships in Clay & St Johns County I now take my car to Shipman's for routine and scheduled maintenance work.

I had Shipman Auto Repair do a (short notice) pre-purchase inspection on a used vehicle, and I was…read moreextremely impressed with them. They were thorough, honest, and took the time to explain exactly what they found without trying to scare me into unnecessary repairs. They identified issues that had not been disclosed to me, documented everything clearly, and gave me a realistic idea of what needed attention now versus what could simply be monitored. What I appreciated most was that I felt like I could trust their opinion. They were professional, straightforward, and clearly more interested in helping me make an informed decision than selling me something. I will absolutely use Shipman Auto Repair again and would highly recommend them to anyone looking for an honest, knowledgeable mechanic.

I got some minor transmission work done here this week. These guys are top notch! They are…read morefriendly, responsive, and communicate. The office is really clean and they provide a shuttle service and their van is also very clean. The service provided was top notch and the problem I have seems to be resolved. They also provide a very comprehensive inspection report which helped identify issues that I didn't know I had. If you're like me and don't like typical mechanics that talk down to you, go to these guys. I'd recommend them to everyone!

They just replied to me like they explained any of this to me over the phone. "Communication is…read morekey"... they didn't communicate anything with me. Absolute joke. It's only key when you're trying to defend yourselves online. CBA clearly doesn't value communication and customer service. Also, they mentioned that "be wary of other shops that try to get you in the door and then add to your repair estimate." Well guess what, they didn't. I actually ended up saving $700 by taking it to another place in the same shopping center and didn't get change ordered. I recommend everybody going to a place that will do the right thing for their customers.

My MD nephew's car needed service to fix an AC fan's blower motor. He called JJ's just before…read moreclosing and was given an appt first thing today. They diagnosed what was wrong and gave a fair estimate -- most importantly, they said it would be done today so he and his GF to continue on to Orlando. They completed the service, found they didn't need another part which was calculated in the estimate (a $250 savings), replaced the battery in his key fob, etc. He appreciated talking to the owners and their waiting room as well. As he put it, they were a "blessing" especially being from OOT.

Went for an oil change, 8/12/ 26. I asked them if they top off the fluids they said yes! I knew I…read moreneeded tires, and rejected the price asked with front end alignment over $1,500. After I came home, I got a text that my front lower bushings were ripped. I was never shown that while I was there. I called and asked why was I not told when I was there? and what is the price to replace? I was told over 1,600. when I was searching on line (replacing front bushings,) it said: JJ auto service charges $500 to $700. I took my car to another mechanic that had very good reputation. He looked under my car and said: there is nothing wrong with your front Bushing. I did not trust JJ auto service, I checked if my liquids were toped off, there was hardly any antifreeze, I went and got a gallon and filled it myself. I asked the mechanic to please change my oil, I do not trust what they put in my car, the filter that came out was very dirty and black! They lost my business, there is no way in two weeks the filter would have been that dirty!

wish i had listened to these neg reviews; but a friend told me this place was good. Let's just say…read morethat when I dropped my car off for specific work, I was told I would get a call around lunch with an estimate. Sounds reasonable, but- when I got the call I was already "$250 in the hole," bc they diagnoased a problem that I did not ask them to. When I argued that this was not discussed with me, they refused to do the work I asked them to do and told me to pick my car up. Well, when I picked it up it had a new clicking / knocking sound (persistant and wasn't there before,) and now it also idles high on startup- never did that either. Not to mention that my interaction with Jeff was like the evil dead. Really sick man there I hope he gets the help he needs- to learn how to communicate and not throw nasty anger around. Customer service is pretty simple- if you have a diagnostic fee then when you drop off the car you let the customer know about your $150 diagnostic fee for all issues. Find another garage for your sanity.

Five star this is the only place I will take my car. They have great customer services, they are…read moreAffordable. They are honest and they communicate effectively with the customer. I definitely would recommend

Best overall auto mechanic. Pleasant , honest, fast , and fair pricing. I have used this business…read morefor years for all my auto mechanic needs.

I took my car in because my AC wasn't blowing cold air, turns out I must have turned a setting off…read moreby accident. Felt pretty embarrassed but Matt was kind and informative, and didn't charge me a thing.

These people REALLY get customer service! We were vacationing in the area and our car developed a…read morebrake problem. After researching online I chose Beach Plaza Auto Care, gave them a call and dropped my car off. They told me it might be tomorrow before they could get to it but that they would do what the could. A few hours later they called, my car was fixed and ready to be picked up. They "worked me in" because they knew I was from out of town here on vacation. They used quality parts (I was in the automotive/truck parts industry for 40 years) and I'm sure the work will hold up over the long haul. The price was fair and competitive. I could not have had a better experience!

Charles was great. Very informative. I was traveling from Louisville and thought there was an issue…read morewith car, Charles was able to look at it quickly.

Great service, good people and prices are amazing definitely recommend this place to get work…read moredone!!!!!

I thought my car had a problem but I was wrong. It was fine and they told me so and charged me…read morenothing. Very honest people