Quickly changed my broken windshield and communicated well with me. However quality was left…read morelacking when I found the rear view mirror loose.

Wow they've gone ahead and scratched my new car's paint AND broke the window switch inside of the…read moredoor with the window that Dent Tech of Lexington scratched up while fixing a dent. What a nightmare this whole simple dent repair has been. And they insisted on gaslighting the damages back onto me as if my new car had these problems! If you want something done right... it's not for them. Lesson learned.

Nate at 502 Auto Glass was awesome and fixed my windshield when Safelite refused to. Thank you…read moreagain!

I requested a quote on Yelp AND their website. After a week and a day they asked for the VIN…read more Never. Heard. Back. Ever.

Scheduled an appointment online for Wednesday November 21st at 2pm. I arrived at 130pm an the place…read morewas crowded. There were 7 other customers there besides me. I wasn't hopeful for a quick repair. I had a small surface chip on my windshield and was quoted $120 to fix it. I checked in and was told it would take 30-45 minutes. I was skeptical. I left them my keys and sat in the waiting area. There were free drinks. The place was very clean, including the bathroom. I didn't wait long before I spoke with someone again. They had looked at the crack and determined it was a surface chip and they filled it for free! Wow, I was blown away. The chip area will filled with whatever jell liquid they use and looked good. Thank you Safelite for your honesty and professionalism. If I ever need windshield work or replacement, I will bring my business to you. Jim w

That whole process was easy. I dropped my car off at 9 picked it up at 12:30. I replaced the bad…read morewindshield with a new one that was OEM. The staff was friendly and courteous and did quality work. What more can I say? It's a windshield replacement.

Rite-Way and their staff went above and beyond to accommodate my schedule and repair work…read more I definitely recommend this business to anyone in need of their services.

Excellent communication, service and made me feel heard. Lifetime warranty. Definitely 10/10.read more

The guy named was Matt, he did a very good job in putting my car window in. I will be backread more

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

I'm not one to usually write reviews but this company did an excellent job!! Reed showed up…read moreearlier than thought which was great because the glass door to my business had been broken into. Everyone I spoke with was very friendly and genuinely seemed concerned for the break-in that had occurred. I felt that Reed went above and beyond to make sure that both the door and window were repaired in the same day. I felt that the pricing was fair and the service was excellent. Thank you Reed.

Nice people very professional location can be tricky to find but it's worth the task. People at…read morefront desk were nice to talk and pass the time

Very professional , Donnie came out and fixed a neighbors windshield due to damage from whether …read more I got a chance to talk To him about the company he works for! I was very impressed and will take my cars to this company in the future . Thank you Ky Auto Glass

We had THE BEST experience with Kentucky Auto Glass! From the first few moments of the conversation…read moreto the final touches our technician, Daniel did before leaving - 10/10 would recommend! When I first spoke to Mike over the phone, he gave me a prompt, accurate, and affordable quote including all service fees and taxes! I stress this because I received five quotes prior to speaking to Kentucky auto glass and none of which gave me all inclusive pricing until I requested it. For this reason I chose them immediately, without a second thought. Not only did they get my husbands car window replaced, they did it with in the day! Daniel was polite, extremely professional, and I could tell took pride in his work. I truly appreciate you guys, I will absolutely recommend to anyone looking for auto glass repairs!

Low automotive competency by the owner. Low customer service and conflict resolution by the owner…read more My son dropped off me 2013 Ford Edge to Central KY Auto Glass on October 24, 2025 to install an ignition interlock device on the vehicle. This was a preferred installer in the area. The car was fully functioning upon arrival. A two day service. During the process, the owner that serviced the car damaged the electrical system in the vehicle. The car sat untouched for 4 weeks until my son pushed to get a resolution. At this point Central KY Auto Glass provided us a quote from Broadway Automall to repair the car. The owner who damaged the car said that the ignition vendor or we had to pay this repair because it was not his fault otherwise it would continue to sit unrepaired. At this point, it was evident that the owner was not going to take responsibility for his actions. We decided to relocate the vehicle to a competent service center. We emailed the owner that we were picking up the car and asked him to have it ready. The owner did nothing to prepare or aid in this pickup and actually made it more difficult. He would not speak to us when we arrived. I had to call the police to get them to release my car. Then I had to go to Broadway Automall to find, load, and trailer my car that was not in running condition. The car was completely torn apart with parts everywhere. It was repaired by an alternate service center of my choice. There were parts missing so I had to go to a junk yard to complete. Car is fully operational now. No thanks to Central KY Auto Glass. I contacted the owner to try to arrange reimbursement. He said it was not his problem and he hung up on me. Small claims, here we come! AVOID THIS EXPERIENCE!

I had my windshield replaced yesterday..... I was thoroughly disgusted with the outcome!!! It had…read morerained overnight and my dashboard was wet and my Sirius had shorted out!!! I'm back at the shop for emergency repairs which is delaying me from getting back on the road!!!! If this is the quality of work they do...... SHUT THEM DOWN!!!!

As I was watering in my garden, I heard and saw a sizeable branch fall on the windshield of my…read moreNissan Pathfinder, creating a large spiderweb in the glass right where the driver sits. Now what should I do? It was so effortless and I am so happy. I filed the claim with State Farm online, chose American Mobile Glass Service from the menu, and called them. That was Monday and by Tuesday at 1:00 pm, my car windshield was repaired. The providers were on time, professional and did a great job. Thank you American Mobile.

From the owner: Automotive glass specialist , local Kentucky veteran owned business since 1987 with a .AAA+ BBB…read morerating . . Professional Glass Replacement at your home , ,place of business ,or wherever you park your car .