What a great company! Easy to communicate with and came to my job and installed my car windshield…read more Highly recommend.

Called Gainesville Auto Glass to handle a windshield replacement due to a weird crack from someone…read morethrowing a coin out their window. Was pleasantly surprised that they came in nearly half the price than the big national chain with the catchy jingle. They were great! They came out and had the windshield installed in 40 minutes. Great service, great attitude and a great price! Don't go with that other big national chain and save yourself the frustration and disappointment. Call Gainesville Auto Glass!

Straight and to the point. Great communication. Great pricing. This is a really professional shop…read more Fantastic experience.

I've brought my vehicle to Patriot Glass twice -- once in 2023 and again in 2026 -- and both…read moreexperiences were excellent. 2026: My ADAS lane camera was malfunctioning, so I reached out to Mike via email. He responded quickly and clearly explained that he would only charge me if the ADAS calibration was successful, which I found extremely fair and reasonable. At the appointment, he spent about 30 minutes attempting the calibration and ultimately determined that the camera itself was faulty and couldn't be calibrated. He was honest about it and didn't charge me. Instead, he recommended finding a shop that could replace and program the camera properly. Mike is very professional, knowledgeable, and prompt with communication. 2023: I had a cracked windshield and contacted the shop for a quote. Mike provided a fair price and mentioned he could work directly with my insurance. I told him I was concerned about potential premium increases and preferred to pay out of pocket. To my surprise, he offered me a very competitive cash price and scheduled me the same day. I was in and out in under an hour. It's been three years, and the windshield has had zero issues. Honest, professional, and efficient service both times. I highly recommend Patriot Glass.

I recently visited Glass Doctor of Winchester when in need of a new windshield for my sport utility…read morevehicle. The staff were very pleasant and professional throughout the experience! From the front desk, to the highly qualified technician named Chris, who took meticulous care of the removal and installation of the new windshield in the clean and controlled environment. I think the new windshield looks better than original! Additionally, they provided a 12 month warranty automatically, and a free can of glass cleaner. Locally owned businesses rock!

Great friendly and quick service. So far the windshield is holding up great…read more Wonderful military discount.

Roberson assisted me while I was on vacation to the East Coast. My SUV rental received a windshield…read morechip and Safelite Auto in Winchester were the first ones to 100% handle this issue. They took care of my insurance process as well as did the repair in a speedy and professional manner. The entire time they communicated with me and were very friendly and extremely helpful. If I ever find myself needing glass repair on the east coast I will definitely come back to this location.

This is the first time I'm providing a truly neutral/middle of the road review. I'm torn how to…read morefeel about my experience so I'd say it's a solid 3-star experience. I arrived, as instructed, 10-15 minutes before my scheduled appointment time. I was greeted quickly and my Jeep was taken back immediately. I was told before they started the repair process that they have to apply pressure which makes it possible for the crack to expand. If that happened it would be unable to be repaired and would have to be replaced. My luck - that happened. I now need an entirely new windshield. What was originally a $175 repair is now an almost $1000 replacement. Everyone was super nice and they were on time, but I'm questioning the outcome, and I'm obviously disappointed. Overall, 3-star experience which I will update if/when I use them again.

Very nice people and great customer service, but I'm not sure about the quality of glass they…read moresource. After replacing windshield in January of 2023, I started getting errors regarding my Truck's radar and collision system. Toyota dealer unable to calibrate. Their computers say glass clarity is the problem. So now I have to buy yet another windshield in less than 6 months. If your vehicle has radar and advanced sensors behind windshield- DON'T GO CHEAP!! Just get factory windshield. Pays off in long run

I had a windshield replaced about a year and a half ago, and thought the service was great…read more However, I wrecked that car, and decided it was time for a DIY removal of the windshield, to put into another of the same model that I bought. (It had a cracked windshield.) When I started removing the windshield that these people had installed, I found they had done a VERY poor job. Most of the right edge and bottom edge was NOT glued in place. I could see daylight where solid sealant should have been! There was only about 3 inches, total, securing the right edge, and perhaps 8 inches securing the bottom edge. Why is this bad? In modern cars, the windshield is glued in place with a specific urethane glue, and once cured, this becomes part of the structure of the vehicle, helping to keep the roof from collapsing during a rollover. This lack of urethane would have allowed the windshield to pop out and the roof collapse, a serious safety hazard. This shoddy workmanship was concealed by the rubber gasket that goes around the windshield, so I didn't see it until we removed it in preparation to removing the windshield. STAY AWAY FROM THIS PLACE!

Wow, I just called to ask a question and was the person on the phone ever totally rude to me! I…read moretried to clarify what I wanted, and she said, "Hey, we don't do that here, right?!" So, I guess I'd worry a tad about customer service overall...

I contacted B-Safe for a new windshield the price was reasonable I didn't shop around , the guy in…read morethe phone was very nice and professional the price was nice so I scheduled , they got to me quick they were on time very courteous and did a great job. I Highly recommend them

Excellent combination of reasonable price, high quality materials and seamless quality installation…read moreof a new windshield, with all sensors, wipers, heads up display and even stickers transferred and working perfectly. A huge relief to get my windshield replaced after SafeLite created a massive crack while "patching" a tiny pockmark on the driver's side of the windshield.

They are amazing!! Service is so fast, well priced, and they come to you. Super kind and flexible!…read morehighly recommend