Very poor customer service after the sale, after numerous phone calls, owner does not return calls.read more

My window was broken while at work, I called around and everyone was telling me to wait till…read moretomorrow, I called Auto Glass Guys and Stephen answered the phone. I told him I needed a driver side window for my mustang and he said he could get it. I would highly recommend him to anyone in need of his service. Professional and great price. Save yourself time calling around and call him 1st. He removed all the broken glass and installed new window.

AMAZING WORK! HIGHLY RECOMMENDED! I called Glass Doctor to repair a window that neighbor kid broke…read more Ugh. The Company was great tho. Arrived promptly, kept appointment time. Workers were courteous, clean, and neat. Glass was ordered then installed. LOOKS BETTER THAN BRAND NEW. Broken windows suck, but if someone breaks one at your house, CALL THIS EXCEPTIONAL COMPANY FIRST!!! AAAA++++

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read moreMcAllen provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

Best service ever! Fast and furious windshield repair. Love your service and your time. I'm sending…read moremy people over to you. I took a picture of my chips. They disappeared!

Welcome to Low Price Auto Glass in McAllen, TX…read more Our policy is to beat any listed competitors price. We offer many automotive and residential services. We are mobile as well. Please feel free to call us (956) 683-0900

Don't call the bot will only tell you to do everything on line. Worse system I have every encounter…read moreMcAllen office people are great just can't talk to anyone

I am writing to formally dispute the denial of my lifetime warranty claim following a faulty…read morewindshield installation at your McAllen, TX location (3620 N 23rd St). The windshield installed on my truck leaked water the causing some damage to my speaker system. To prevent further damage, I applied a small amount of regular glue to seal the leak temporarily. The next day, I returned to the facility during my lunch break to request a proper fix under the lifetime warranty. I was told by CSR John Manning and Manager Sam Martinez that my warranty was voided due to the glue application -- despite the fact that the glue was only used to mitigate the consequences of their poor installation. I also contacted Safelite's corporate office, but was again told that I had voided the warranty. This response is unacceptable. It implies that customers must allow water to damage their vehicle in order to preserve warranty coverage -- a position that is unreasonable and unfair. I am requesting: A full reinstallation of the windshield at no cost Inspection and repair of any water damage caused by the faulty installation Written clarification of your warranty policy regarding emergency mitigation actions taken by customers This situation has cost me time, money, and unnecessary stress. I trusted Safelite's reputation and warranty promise, and I expect accountability for the workmanship provided.

They are so attentive, kind, and friendly. They do quality work, and they have the best prices in…read morethe RGV, and I'm not kidding--the job and service they offer is professional grade. If you want to spend your hard-earned money on another place, by all means, but why would you? Save yourself time, money, and the worry of looking for another glass service repair.

Didn't speak English. Called to get a quote on a windshield replacement, but the person who…read moreanswered the phone said she didn't speak English.

Replaced many windows affordably! Great customer service and service. Great job and staffread more

I spent the morning calling around to find pricing and availability. Hugo was by far the most…read morehelpful and attentive. It's was quick and easy, and I was very satisfied with the price. Other people were rude, belittling, and condescending, just because I asked a few questions like "quality of glass" or "warranty of labor". I drove from Weslaco to Mcallen (passing a handful of glass companies) because I wanted to give Glass Ect. My business.

Thank You for they fast ando quick service The repair was…read moreeasy and affordable price Teo thumbs up

From the owner: Here at J3 Auto Glass, LLC we specialize in Windshield Repair and replacement offered by mobile…read moreservice only at your convenience. Our number one priority is customer satisfaction. Our job is not done until, you the customer, are 100% satisfied. With several years of experience in the Windshield Repair industry, we take much pride in the services that we provide for our clients and customers. We strive to be the best Windshield Repair company in the Rio Grande Valley, Our expert windshield technicians have a combined total of 10 years of experience in this field, We made an effort to hire the best so that you our customer, can receive the best results in today's market.

I cannot say enough good things about this place!…read more I first called after getting a chip in my windshield on my way out of town, and even just over the phone they were so kind, helpful, and gave me a great price. I already knew I wanted to come here when I got back. Well... life had other plans and I ended up getting another huge chip, so I stopped by right away, and I'm honestly so glad I did. From the moment I walked in, the customer service was amazing. They were so friendly, professional, and genuinely cared. You can tell they take pride in what they do. They worked quickly, efficiently, and made the whole process completely stress-free. It's rare to find businesses that are not only great at what they do, but also truly kind-hearted people, and this is definitely one of them. I will absolutely be coming back for any future auto glass needs and will be recommending them to all my friends and family. If you're on the fence, just go, you won't regret it!

Super great prices, fast service, and everyone was friendly. Was in and out in about 45 minutesread more