I called Five Star very late in the afternoon and I was in a bind. It was a situation with a broken…read morewindow at a friends home that I was repairing. First win - the young lady answered the phone on the second ring. Second win - she asked me to hold while she checked to see if the technician to cut a specific size of glass was still around in the back. Third win - she confirmed that he was available, they were still capable and willing to accommodate my request. Fourth and final win and requires props - I am now a "customer for life" with Five Star Glazing. I showed up to pick up my piece of glass. The owner actually assisted me with replacing it in the frame, put it back together, and helped me in every way he could, going WAY above and beyond What I expected to encounter. They have the customer at front of mind, just like we expect it to be, but rarely if ever encounter any more. They even stock ancient parts as he produces them with technology as a friend. Call them and talk to Selena or Ben if you have a special need or request. Clearly, they focus on customer service and satisfaction and are just great at what they do and very kind. If you need anything Glass related - these guys are the best I've ever seen at serving customers and having the knowledge to provide you with a solution.

I've had FIVE STAR GLAZING out to do glass replacement recently. They do magnificent work. I've…read morecontracted with them a couple times before... always exclusive and quick service.

Just finished using Arcadia glass to fix my glass window and sliding door. I called a million…read moreplaces and nobody would call back or would tell me they only fixed their own windows or only replaced the full window. What a pain in the gl-ass. I called Arcadia and they gave me an estimate relatively quick,but I thought the price was a little steep. Come to find out, it was actually very reasonable after a few different quotes from some sketchy places. So I called Arcadia and spoke with Kim and she got me all set up for my window replacement.( By the way if you call, you'll speak with Kim. she's is very friendly and I'm pretty sure she lives there because she always answers the phone on the first ring and no matter what time of day it's always her, which is great!) Anyways, they told me they would come out between 1 and 3, so I figured they would come out at 3-6 because I've heard that song before. I got a call at 11 from the installer asking if he could come out early!! They fixed the glass in record time and it looks great! The installer even put the dog door and alarm sensor back AND swept my patio! Thanks Kim and Arcadia glass! I promise I'll be more careful when mowing my lawn from here on.

Arcadia Glass is the company to go with for any of your glass repair needs. They are courteous,…read morerespectful, and responsive. I had the pleasure of seeing them work at my home and I can't say enough of the service they provide.

One star is generous, and I am posting this to prevent any other consumers from wasting their money…read moreon this business! I am appalled! I initially reached out to this company for an estimate for a new door for my salon about a year ago. We decided to hold off and then in July decided to proceed. I paid my deposit and was told it would be about six weeks until my door came in to be replaced. Then I started requesting info on when I could expect this to be completed with no response. I am currently dealing with my credit card company to hopefully reverse the charges.

Went with them because of reviews however my experience wasn't good. I was originally quoted 10 to…read more14 days for the window and felt like they told me just to get our business once they had it and I paid the first half then I didn't hear from them. 14 days came and went then 18 days. Every time I tried to contact them I never got a hold of anybody at the office. I text the tech and they would respond a day or two later. Over a month later, when we finally got on the schedule for the window to be installed big surprise a tech called out and they pushed us back another week so in all we waited almost 5 weeks for the window to be installed. That being said they finally came out and the window is fixed so I guess if you aren't in a hurry or timeline then go with them.

Update 4/21/18: Last night I received several text messages…read moredemanding that I take down my review and threatening to post my personal information online. I have uploaded screenshots of the texts to Yelp. Business owners threatening people is unprofessional, unacceptable, and illegal. Original 4/20/18: Today I was the victim of reckless driving from a man in a Bishop Glass van, and then when I called the number, Mike (the owner) was very rude to me. I was driving home from work when a Bishop Glass van pulled out of a gas station without stopping (or looking, it seems) causing me to emergency brake to avoid a collision. My work bag flew off of my passenger seat. I honked. As I resumed driving a moment later, the van slammed on their brakes. I think he was trying to brake-check me. I stopped in time and jumped over two lanes to avoid him and continued on my way, being careful to drive just under the limit in hopes that the van would leave me in the dust. Instead, he drove up next to me, and when I got to the turn-in for my apartment, he slowed down and honked at me while flipping me off. I felt threatened and intimidated. I'm still shaky with adrenaline. Luckily, the van had had the logo and contact number on the back, so I almost immediately called and spoke to the owner, Mike Mayer. Mike was exceptionally rude to me. When I told him what happened, he responded with "Are you sure? Are you sure that's what happened? Are you sure you're not telling a little white lie?" in a sing-song voice. As I tried to explain what happened and the seriousness of it he became very accusatory. He sarcastically asked me if I just wanted some free some free glass. He repeatedly interrupted me. He accused me of making it all up. He accused me of being the aggressive driver. He kept asking what I wanted. When I said that an apology would be nice, he sarcastically asked me if he should ask the driver to call me. Honestly, all I was looking for was to be heard. I knew that the driver was not going to get in trouble. But instead, Mike yelled at me. If he had been polite... or even just civil, I would not feel motivated to leave this review.

Today I witnessed someone driving a big white van with bishop glass and the phone number printed in…read morelarge blue letters on the side almost hit someone in a parking lot. The person he almost hit said something to him and the driver started cursing and yelling at the other man. Completely unprofessional. Upon further reading of reviews I see there is a common factor of aggressive driving over the last couple years. Maybe road rage courses should be in order or possibly some anger management?

I had a rock break a window at my home. Valiant came to quote it the very next day. After accepting…read morethe quote, the new window was ordered and installed in about a week. From price, speed and professionalism everything was top notch. Gilbert was great and speedy with install. While I hope I don't have any broken window needs in the future, at least I know where to make my first call if it happens again!

When Repair gave me a speedy and very reasonable estimate, I would definitely call them for all…read moreyear window needs

L & L Mirror and Glass LLC in Mesa, Arizona is a great place to do business with. Sherry, the…read morereceptionist helped us select the style of shower enclosure we needed. Larry, the owner, did a great job of measuring and planned the job & materials perfectly. Also, Larry's quote was fair. Last week the shower surround was installed and the vendor included vinyl seal that would have worked, however, was not quite up to the installer's expectations. Installer (& perfectionist) 'Louis' told us he would contact the vendor regarding the vinyl and would get back to us. Today, Louis and his teammate returned & installed the correct vinyl in a couple minutes before they were off to the next job. No cutting corners. The job was done right. The glass shower surround is beautiful. We couldn't be happier.

I tried a few glass stores to get some glass for my new cabinets door but they either rude and not…read moreinterest in the order . Maybe just 5 doors . Not worth their time So I saw L and L mirror right by my house and walk in and spoke with Sheri . She found the glass I wanted and I brought the doors in the same day . She promised me 3 weeks but mine One week done . Excellent . Friendly , nice and great price . They do windows , shower doors and all other glasses project you needed .

Stay as far away from this company as possible. Once they have your information that will never…read morestop calling you. I get a call 2 times a week for last year. Keep blocking and use a different number. Last one a picked up the guy asked why the f did I pick up. Totally unprofessional. The worst

Stay as far away from this company as you can! They will never stop hounding you once you use them…read more They have called me multiple times a month for the last two + years despite numerous requests to stop. Definitely do not recommend this company.

I am beyond satisfied with RXG! I experienced an event that none of us ever hope for, my home was…read morebroken into and my double-paned window was a casualty of the crime. Unfortunately, I have never had to deal with this and didn't know where to turn. So, I scoured the internets fearfully and with indecision. That led me to a buddy who recommended RXG. My review may be bias since, for me, it is the first of it's kind. However, upon my first interaction, I felt the process was relatively simple. They sent someone out to determine the glass and the specs and then another set of guys came for the repair. I am beyond grateful to have a window back in protecting me from the outside world. I am not a glass expert by any means, and to me, it looks great and the cost is something I wasn't expecting to begin with, so I won't offer thoughts on that (I am still bitter about the break-in) Truly, thank you so much for your service!

From the owner: Request a FREE quote ! Response given within 48hrs.read more