These guys did a great job on my Phoenix home i checked 4 companies and got a great price but the…read moreSonoran series made for the Desert windows had the best glass and the strongest frame now we actually can open our windows and we don't need to put sheets up to keep it cool! great job DAVIN AND THE CREW WERE AWESOME AND CLEAN !!!!

If you have interest in using this company, and would like an honest review, please reach out to me…read moredirectly at bryanaz@hotmail.com. We used them to replace our windows and doors at our home in Scottsdale. I'll share with you the good and BAD based on our experience. Giving them a 3 star based on window installation only. A year later and we are still dealing with an unsatisfactory resolution with the owner after being oversold and misled by his sales staff.

Initially we were thrilled with our flooring. A little overpriced and I find manufactured discounts…read moreinsulting as a consumer, but that aside we landed a good crew (they have no installers, they hire out) and the floors looked amazing! Fast forward 2 years and we discovered damage to one floorboard - the top layer was splintering and lifting. We bought their warranty, in this case, Bankers Warranty Group/Centricity/Centricity Services of St. Petersburg, FL. So when I found the damage I called the number on the brochure and filed a claim. I was told two weeks later via a voicemail that my claim was denied. They said they do not cover water damage. I was very clear that this area is the most traversed and stood upon area of our home as it is in front of the sink. From this they concocted water damage. I tried to contact them but all correspondence is "no reply" and no one would return my calls. Eventually I was able to file another claim online. NO response at all! After another week or so I called Empire Today. They were very nice. They're always very nice. They even filed a third claim supposedly, which Centricity rubberstamped "denied" again. I worked in the insurance industry for a while..this is a shady practice, designed to encourage claimants to get frustrated and just go away. So I said to the CSR, "well if the damage is not due to an accident, or water damage, it must be a defect so I expect Empire to repair it." It has been so long now that a second plank is beginning to splinter. She put me on hold to speak with her GM. When she came back she said she had great news - her GM was willing to wave the cost of supplies but I would have to pay labor costs of $150. Surely they know I have planks here!!! ONE FIFTY to repair a defective product they installed just two years ago?!! I guess customer satisfaction is not really part of their mission statement afterall. The flooring is okay but dulls easily and no one at Empire seems to know how to care for it. I asked repeatedly during and after installation to both the installers and the office. Eventually I found answers on the internet. The joints where the baseboards meet are sloppy and some are beginning to separate. We bought from a franchise and paid MUCH more than had we gone with a local, smaller installer because we thought we would have peace of mind. HAHAHA! Empire Today is a fraud. Product is mediocre. Product is way overpriced! But most importantly, once it is installed, they DO NOT SUPPORT OR ASSIST THEIR CUSTOMERS. Support small business in your area. Hire a local contractor or handyman!

I put off replacing my windows for 15 years, daunted by the task. However, I met with Mariano from…read moreEmpire and he guided me from start to finish. I felt very comfortable, he took the time with me, going through each step of the process. The team of Marco, Ben & Luis arrived on time & were very friendly. Each guy set off in the various areas & knew exactly what needed to be done. They cleaned as they went & worked together like a well oiled machine. I highly recommend Empire for your window & door needs. Bam!! I have new windows installed & they are gorgeous. Thanks Empire for your professionalism, great customer service & speedy installation!!

They did a great job replacing a mirror for my bathroom. They were extra careful with the frameread more

EXCEPTIONAL!! Another great experience! I had my windows & screens done & couldn't be happier…read more Great communication through out the process. Each person I dealt with from the receptionist to the installers could not have been more friendlier and kind. All in all great service & price!

Imperial Windows went above and beyond my expectations when we had our windows replaced in our…read morehome. From the very first interaction with Kyle, I knew that I was interacting with a company who is trustworthy and represents integrity. I was very impressed with Kyle and John's responsiveness and care. If I had a question or concern, they responded immediately. We really liked how they offered the SRP rebate on the windows which saved us a substantial amount of money! Also, we are so impressed with the quality of the windows and the installers. John followed up to make sure everything was good and that we were happy with all levels of service. Yes! I would highly recommend this company and we will utilize them for any future needs. Thank you, John and staff!!!

Kyle was awesome! He was very quick to schedule an estimate. He was very friendly and…read moreknowledgeable with not only window choices but great suggestions on the types of windows to install. Overall he educated us on the whole process, their warranty (excellent warranty!), and the time to order, build (American made) and install was right on the money. Jimmy, the installer was very knowledgeable, friendly, and completed the install of all windows and 2 sliding glass doors. I highly recommend this business, in fact I've already recommended them to a few friends looking to do theirs.

We needed windows on our vacation home in Az. which is a little tricky being we are from WA. It…read morealways has to be a timing thing. We contacted salesman Ryan Dickerson, who was extremely busy but due to limited time in town he got us in. What a great salesman! And if you ever talk to him you know he should be in radio He answered more questions then what was needed of him and we never felt rushed. We did get another bid which was in line with the price of WW but no where near the warranty. So here comes the timing thing... it worked out beautifully! Jesus and the crew showed up on time and installed in one day. They were professional and friendly and did a fantastic job. I LOVE my new windows from WINDOW WORLD! I can finally can open my windows without them cracking and breaking. Thank you!

High prices, poorly set expectations, long leadtime, poor installation. Would not recommend.read more

L & L Mirror and Glass LLC in Mesa, Arizona is a great place to do business with. Sherry, the…read morereceptionist helped us select the style of shower enclosure we needed. Larry, the owner, did a great job of measuring and planned the job & materials perfectly. Also, Larry's quote was fair. Last week the shower surround was installed and the vendor included vinyl seal that would have worked, however, was not quite up to the installer's expectations. Installer (& perfectionist) 'Louis' told us he would contact the vendor regarding the vinyl and would get back to us. Today, Louis and his teammate returned & installed the correct vinyl in a couple minutes before they were off to the next job. No cutting corners. The job was done right. The glass shower surround is beautiful. We couldn't be happier.

I tried a few glass stores to get some glass for my new cabinets door but they either rude and not…read moreinterest in the order . Maybe just 5 doors . Not worth their time So I saw L and L mirror right by my house and walk in and spoke with Sheri . She found the glass I wanted and I brought the doors in the same day . She promised me 3 weeks but mine One week done . Excellent . Friendly , nice and great price . They do windows , shower doors and all other glasses project you needed .

Both of these guys are real professionals. They're quick and their sunscreens are absolutely…read moregorgeous. It's really gonna cut down on the heat coming through my sliding glass door this summer.

I contacted Death Valley Sunscreens for a small job. I had Just one window and one sliding glass…read moredoor. After getting three bids, I chose DVS based on the fact that the materials and installation were similar to the other companies, and their bid was the lowest. I was not disappointed. Joe and his brother Nathan were friendly and professional throughout the entire process. They kept in touch and installed a quality product.

Working with Brian throughout our window and door project was a great experience. From our first…read moremeeting, he was knowledgeable, patient, and genuinely interested in helping us find the best options for our home. He took the time to answer all of our questions, explain the different products, and never made us feel pressured during the decision-making process. Brian was responsive, communicative, and kept us informed every step of the way. His professionalism and attention to detail made what could have been an overwhelming project feel smooth and manageable. We truly appreciated his honesty, expertise, and commitment to making sure we were happy with our selections. Our new windows and doors have completely transformed our home, and we're so grateful for Brian's guidance throughout the process. We highly recommend working with him if you're looking for someone who is knowledgeable, dependable, and truly cares about providing outstanding customer service.

OUTSTANDING!!! True…read moreView's installers [DEMETRI, ALEX AND ANTONIO] were very professional, thorough, respectful and seemed very proud of their great work - ready to answer questions about the windows and the installation process. They were highly skilled and knew exactly what needed to be done. We are extremely pleased with the windows and the install.