We replaced all the windows in our home and our sliding patio door. From start to finish our experience was fantastic. Rudy provided the quote and went over all of our initial questions. He guided us through all the options with some recommendations. He was great, very knowledgeable and there was no pressure. The windows came in a little earlier than estimated and Jamie got us scheduled very easily for the install. Adam and his crew completed the install on a very hot day in June. They worked efficiently, even though I believe they may have been short handed that day. Again, the install was completed in a shorter time than promised and the work they did was so professional. Just a few scuffs to paint here and there which are to be expected with a big job like this, so no problem there at all. The windows have completely elevated the look of our home. The cost was more than reasonable. And this week the temperatures outside are around 108 and I already notice some difference in the room over our garage that is always the warmest in the house. read more

My patio door was broken by a burglar and Affordable Windows + Exteriors provided me with a very reasonable quote and a discount if I added on additional windows. I had one that the seal died and another with grilles that had fallen. Right within the estimated window of 8-9 weeks, my door and windows were ready. Installed yesterday. I am in love. Amazing all the way around. Would definitely use again. Call and ask for Rudy, you won't be disappointed! Thanks! read more

This group did an amazing job. High quality windows, attention to detail and flawless installation.

I had a small but out of the ordinary job to replace 2 windows down to the studs and had a heck of a getting other companies to follow through with a quote. Jason was super knowledgeable and provided a reasonable quote on the spot, including stucco repair work. The crew did quick work on the install. Only downside was the lack of communication- a confirmation call the day before would have been helpful, and it was hard to get someone to call me back to schedule the install once the windows were in. Other than that it was a great experience and would highly recommend! read more

Horrible start. Was given appointment for 1100 am, no call, no show and had to call them to find out where they were. Left work early for this and needless to say....infuriated is a massive understatement!!!!! Please allow me to add to this. While the communication did not happen, the installers did a wonderful job. They were professional and treated our home with respect. The windows look amazing. Thank you! read more

We had Affordable Windows Plus Exteriors install new Simonton Windows throughout our house, replacing all 19 windows. Affordable Windows Plus Exteriors provided an outstanding experience through the whole process and we "Love" our new windows! The process started with Rudy Pacheco (Sales) explaining/demonstrating multiple product lines and sharing the benefits & difference of selecting Affordable Windows to complete our whole house window project. Rudy was terrific, personable, his window knowledge extensive, shared a wealth of information with us, conveyed a strong belief in the experience & superior performance we could expect from the Affordable Windows team, never pressured us, and helped us select the best product for our project that met our new window requirements and budget. Although, we had previously met with two other window replacement companies to receive bids, because of Rudy, it was evident - Affordable Windows Plus Exteriors was the correct company to select on our project! The Affordable Window process (sales, contract agreement, window measuring, HOA approval, window ordering, delivery and installation) was well communicated, efficient, thorough, timely, enjoyable, and delivered an outstanding outcome! The Affordable Window Staff: Rudy, Bill, Angie, and the team members on the 3 installation teams were all outstanding and customer focused! We highly recommend Affordable Windows Plus Exteriors, love our finished home window project outcome, and the company/staff delivered on every item they communicated! Way to Go! read more

This is an UPDATED review and our second time working with Affordable Windows. Jason was here 3 years later to give us another great experience and work with us on our timeline and what we needed. I checked in with the office to make sure the timeline was going to work and you could tell they were ready to make it work (originally going to be a longer wait but we were told a shorter wait so they were able to stick to their original deadline). Dan and Kage did a seamless job and were very thorough, friendly, and helpful. Overall a great experience and will send my friends their way. read more

Affordable Windows Plus Exteriors - Windows Installation Near Me - Gilbert, Arizona

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Adam and the Affordable Windows crew were fabulous! The windows look and function great! Fair price, great service, can't ask for anything more! read more

Excellent customer service and much better price than other vendors for a great quality product.

We are in the middle of remodeling the house and one of the projects we wanted to get done this year were new windows. I had several quotes from window companies but I found that Affordable Windows & Exteriors was the best all around. Rudy was so friendly, honest and informative. You could tell he was proud to be working for the company. His presentation was excellent! He came with a sample window, thermometer gun and heat gun. He showed me how much their windows absorbed the heat. The heat gun was 346F and on the other side of the glass, it was showing 98F. Incredible difference. Not only that, but the windows are manufactured in AZ, the window installers are employees of the company (not subcontractors), their prices were affordable and reasonable and they have a double lifetime warranty! You can't beat that! The owner of the company came and did the final measurements and he was so friendly, helpful and efficient. I think it says a lot about a company when the owner is involved with every transaction. Even the front office staff like Jamie and Diane were really communicative and nice. Everyone was on the same page with timeline, expectations, etc. I never felt out of the loop. The day of the installation, we got a stellar team--Devin, Jackson and Oliver! I moved as much furniture as I could before the install, but wasn't able to move the really big, heavy furniture--the guys were so gracious with moving it out of the way and with great care. The removal of the windows and installation was absolutely seamless. They took out my security doors and French doors and replaced it with a sliding glass door and I could not be happier! They also tackled a custom triangle window that other companies said they couldn't do. These guys can do it all!! I am so happy with how everything turned out. They were happy, friendly, detail-oriented and so hard-working! What a great trio of guys! I couldn't have asked for a better team! This was a 12/10 experience for me. I can't say enough good things about this company and their employees. A+ company, superior customer service, great products--and the most excellent owner & employees. I really felt really taken care of with Affordable Windows & Exteriors. I would highly recommend! read more

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I've spent nearly 25,000 in having all of the windows in my house replaced. The first two installations went great the third one has been a complete debacle. One window was missed and two of the screens do not fit. It has been months now and I have not yet been able to get that last window nor the screens replaced. The salesman Jason is fantastic and very helpful but the company behind him is pathetic. About a week ago I left a message requesting a conversation with the owner and have yet to receive a phone call. And I still don't have my window and screens. read more

Everything went well. Very professional and friendly and hard working. Went above and beyond. read more

Affordable Windows Plus Exteriors - New front door - Windows Installation Near Me - Gilbert, Arizona

I had 7 quotes for windows on my house, I had quotes in the $45k range and Affordable Windows and Doors had the best quality and price out there. You don't need to shop around, just call them. I'm so glad I found them because the range of prices and different in windows can be overwhelming - these have a warranty, are great quality and are affordable. I did black windows inside and out so it adds a bit more, but they look great, they're very communicative and on time for install. I don't have a complaint about them at all. read more

Adam and Oliver did a wonderful job installing the windows, they were diligent and thorough. They were clean and made sure nothing was left behind. The windows look gorgeous, I was surprised at the difference they made. My home looks bigger and brighter and now I will save hundreds of dollars on my power bill through the summer ! read more

I am very happy with my windows. They are doing a fantastic job of keeping out the Heat and hot sun. They look beautiful, and my house is so much lighter because I no longer need sunscreens. They open and close very smoothly, and there is a lifetime warranty. My installers, Dan and Kage, shut up right on time and got to work without delay. They kept me updated on progress and when they would be done. When I arrived home everything was cleaned up and the windows looked beautiful. I highly recommend this company. One thing to note is they have two colors of Windows to choose from. I went with the white and I'm very happy I did. It really does brighten up the house. read more

TL;DR - Buy your next set of windows here! This company does great work without breaking the bank! I found Affordable Windows Plus Exteriors by "researching" (googling) local companies and wanted to check out their product. Looking to get out of our aluminum windows that conducted heat and cold, I thought vinyl windows to be the logical choice for longevity and cost effectiveness. I am very pleased with the decision to use Affordable Windows + for the job! We installed 12 windows throughout the home my guys Dan, Kage and Brandon knocked it out of the park! They were professional, respectful and efficient and were able to get all windows installed within a few hours with having to go up and down stairs and what not. Kudos to you guys because it looked like some of these were a (bleep) to install. The finish is perfect and the windows look great. Now having the windows installed for a little over a week, I can confirm that road noise is greatly reduced! This is a giant win for these things. Also, the darker window option (I think it allows like 40% of light in) is super necessary for sun facing windows. The light coming in is a bit bluer in hue than natural sunlight, so plan accordingly! Overall, Affordable Windows + Exteriors is a great company to work with. The whole process from consultation to shipping communication and finally installation has been fantastic. They were very communicative and quick to answer any questions. Shipping was altered because newsflash we are in a pandemic, but I never wondering what was going to happen. Isn't it nice when companies follow through and do what they say they can and perform at a high level? Thank you for our windows! read more

Affordable Windows Plus Exteriors - Windows Installation Near Me - Gilbert, Arizona

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I selected Affordable Windows + Exteriors after considering several other companies, and couldn't be happier with my decision. From my initial call to completion, every step of the way was handled professionally, with care and consideration. The installation team consisted of Adam, Oliver, Devin and Mason. Their teamwork and professionalism is excellent. They replaced 14 windows and the sliding glass door efficiently and with great skill, plus good tunes to keep it going. I am very happy with the windows, and highly recommend this wonderful company! read more

Brandon and his team were great. They really went the extra mile to leave a clean workspace, and were careful with our home. They helped move furniture to get the access they needed as I have a small space. They were great with communication, and did NOT smell like smoke (a contractor peeve of mine). My kids read stories to them while they worked (because like most kids, my kids haven't had much company recently), and they were friendly and accommodating of my kids wanting to be chatty with them. The pricing was very fair for the quality, the windows look beautiful. I made the right choice, and with the lifetime warranty, I don't have to worry about my windows anymore. Highly recommend! read more

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Just had our windows replaced as we went with a locally owned family company, and love the windows! The team members (Devi, Dan, Mason, and Jay) did an awesome job of putting the windows in, and were very professional, friendly and went the extra mile to ensure the process was seem less and non disruptive to our household. Can recommend this company enough with the selection and service they've provided to our home and family! read more

A shout out to Dan,Devin,Kage,and Mason for doing a fantastic job! The windows look amazing! These guys worked efficiently and workmanship quality is outstanding. We couldn't be happier that we chose Afforadable Windows + Exteriors for our replacement windows. We highly recommend this company. read more

I had two new windows put in today and it was a great experience with this company. The windows look great. One wasn't locking closed, so Dan fixed it right away. Dan and Oliver came right on time, were very polite, and got the work done quickly. I would recommend this company for new windows. read more

Final order was delivered! Wow truly impressed by Affordable Windows Plus Exteriors. From start to finish! Lets begin with Diane that answers the phone Super Friendly! John Callahan that came out to give us the estimate. He can sell ice to an Eskimo. John brought out samples and is very knowledgeable about windows and product. Jeff the owner that personally takes all the measurements. Jamie that coordinates the scheduling. Most of all the TEAM / Crew these guys are AMAZING - Dan, Adam, Kage, Ethen, Devin and Mason! I can not say enough about these guys they came in and blew me away! My house was built in the 80's and they made the windows and doors looked like nothing ever happened. They are so neat and tidy. I was sad that I didn't have more work for them. This company has such a Great Team! My job was 31 Windows and 3 regular size doors and one oversized large door with two side panels. I would recommend this Company. When you are spending money it's nice to have the great customer service to go along with the product. Having the new windows and new doors made my house look so much brighter and open. To Jeff the owner please give kudos to the follow names above. They truly make your company shine and in my books you guys are the BEST! read more

We replaced all our old windows with the beautiful new ones from Affordable Windows. They were very helpful and offered a great price. The installation was completed in one day and by a professional crew. We're very happy with Affordable Windows. If you need window replacement these guys are great! read more

We are really happy with our purchase. Rudy came to our house several times to talk shop and make sure we picked out the right windows. Dan and Kage installed them, and Joe did the stucco work. Everyone was always on-time and professional. So far everything looks immaculate and quality. For any other buyers out there replacing old metal windows with vinyl, I would HIGHLY recommend you pay extra to get the flush frame with the stucco work. We paid extra for this on 1 of our windows, but not the other. You can clearly see from the pics the difference it made in frame width both inside and out. If we ever have to replace more windows we're def going w/ the flush/stucco method since that mimics our old metal windows almost perfectly. read more

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OMG what a great job! The best windows at a reasonable price. The installation is flawless. Dan and Kage were on time and worked so diligently and clean while removing the old windows and installing the new ones. I was nervous about the old shutters surviving the process, but the men were very competent. You can see the photos below. We are oh so happy and will be referring the heck out of Bill Meyer and Affordable Windows. read more

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These people are great! My coworker referred them to me and had raved about them. I was skeptical and sought out a few quotes before choosing. Affordable Windows came in the middle range as far as price goes and their product looked good so it seemed like a good choice. I couldn't be happier! Their quality is above average, the installers were very professional, courteous and kept things clean and installed new window throughout our entire house in only 1 day. The windows look fabulous! We've even had several neighbors stop by to ask who did our windows because they look so good. read more

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Did you ever hire anyone, and in the middle of the job you think you made the wrong decision, that's how i felt with this company. I purchased 10 windows, wanted 3 installed without trim, nobody in the crew said that i couldn't have them that way, no option. Came outside after job completion to discover the 3 windows were not like i wanted, crew tells me boss said not to do it that way. Well nobody informed me, the homeowner. Also 1 glass panel was scratched, so they ordered me a new one, was told 2 weeks or so. Called after 4 weeks was told it's the factory, can't give you a date, pathetic. Look elsewhere for your window needs is my advice. read more

We had a sliding door installed in our bedroom to open up to the pool. Affordable windows did a great job. High quality product and expert installation. Devon and Dan where our installers and they were friendly and very professional. We highly recommend them and their products/services. read more

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We just got my second set of energy efficient windows from Affordable Windows of Arizona. We like them that much. It's a big investment and we shopped around. We got the best price and value for five windows and an 8' x 8' sliding Arcadia doors. Our sales expert Jason had us sold on an option for French door style for our Arcadia doors and we also opted for a clean wide open view with a picture window in a dining area which we love. The larger frames are a big upgrade from our original contractor grade windows and door. Dan and Kage installed cleanly, as if they were never here. However, they were in my home and were very respectful, pleasant, and professional. read more

It's when issues emerge that a company's true integrity and customer service (or lack thereof) become apparent. Fast forward 5 MONTHS and this job is still not complete. We wanted our windows replaced before summer hit so we had an in-home estimate on March 8th, 2021. The written estimate of completion of installation of all windows was 6-8 weeks, perfect timing. 8 weeks blew by with no call and finally we got to schedule for June 7th, however instead of the whole house at once they said only be part of the windows that are ready. We would not receive the entire front of the house which is the main reason we were replacing windows due to direct sunlight and one of those windows was a priority due to prior incorrect installation. Nearing double their written estimate of completion and in the full summer heat we called again asking for the status of the completion of our installation We voiced our disappointment about the delay and the impact on our electric bill and Diane on the phone continued to point out that 6-8 weeks was just an estimate. Eventually she said she would relay our concerns to the owner (clearly to get us off her back to end the call). We never heard back. July 9th we get a call that our windows are ready for install so we schedule ASAP for July 21. The evening before on July 20th at 4pm we get a call from a man who works for the builder of the actual windows explaining that two of the windows are still not ready and there will be no installation the next morning. We never received any communication about the schedule change from Affordable. July 29th the installers come to complete the job but before leaving notify us that two of the windows will need to be replaced because the film was installed incorrectly when the window was made. Furthermore, WE realize another of the windows they installed in the front is missing the grid. While the installers were at our house one of them said "You know the stucco guys are coming tomorrow at 8am, right?" Sure didn't! The stucco employee arrived to our house and rang the bell at 7:20am the next morning apologizing that he was told about the job last minute and didn't have our number to call about his arrival. Wish I could say I was surprised by another lack of communication. Here's where things REALLY turn south. We tried to voice our disappointment to the vice president Bill and only got "that's a shame" so next we speak to the owner. He says there was a perfect storm with this job. He insists that Jamie apologized to us and that he hears her apologize all the time (so they regularly make this many mistakes?) and mentions "recordings" as if to prove this. If he means voicemails we have none with apologies but it sounds as though they record phone conversations without the customer consent. He also attempted to deflect our issue with the poor communication with the installation being rescheduled last minute and not being told of the stucco install, demonstrating a complete lack of respect for his customers and their time. He insisted that he communicated the stucco install: in reality he mentioned that they would need to do stucco work when he was at our home measuring for a second time on APRIL 6th. No, I don't consider that scheduling with the homeowner when it ended up being JULY 30th. In regards to the mistakes of sashes and the window not having the grid he again deflected saying "you expect perfection." No, we expect accuracy when you've been sitting on this job for 5 months and this costs us a small fortune. We had their checklist in hand with window measurements and which windows had a grid from the contract. He said he doesn't check the checklist, "no one does." and that "you just want to yell." This company refused to take any responsibility for delays, lack of communication, poor customer service, and mistakes on the product itself. Integrity and quality customer service mean acknowledging issues, taking responsibility for mistakes, showing respect to your customer's time, and ensuring your customer receives a quality product with a quality experience. The company instead deflected issues and readily admitted to mediocrity in its product. I understand a pandemic presents challenges in supplies but we scheduled a YEAR into the pandemic: if 6-8 weeks was impossible they should have been up front with that back in March. If your meal at a restaurant takes too long or is delivered inaccurately the restaurant would do something to make it right- comp the meal, send a new one, offer a gift card to return, SOMETHING. Blaming the supplier isn't going to cut it. Take responsibility and make things right. Credit us for our increased SRP bills, discount windows that were incorrect, SOMETHING. Later that evening we received an email from Jeff apologizing for the phone call and the issues we experienced. Unfortunately the damage was done and it was likely only to save face. Save your time and money and shop elsewhere! read more

My experience with Affordable Windows occurred right after getting a new roof. After having workers hanging out on my roof for two weeks and littering my yard with trash, I was not looking forward to the window installation. But I have to give the boys who did the installation some major props because they were the complete opposite of the roofers. They were punctual, worked really hard (didn't even take a lunch), carefully covered anything that had potential to get dirty, and anything that was moved was put returned to its exact location. When they left, my house was in the exact same condition as when they had arrived (I wish I could say the same thing about my roof, which weeks later, is still getting fixed). The windows look great, the entire process was seamless, and their quote was the lowest (cute story, the sales person was competing against the other lowest bidder, who just happened to be his uncle who worked at another company). It was nice to have a home repair project go exactly as planned for once. read more

Rudy came out to our home in Cave Creek and was very helpful in helping us with our window and door install. Pricing was fair. Highly recommend! read more

I will intentionally keep this review short. Their communication skills are non-existent. For that and numerous other reasons I will never use them again. read more

Affordable Windows has great customer service. Everyone we worked with was exceptionally professional and friendly; the customer service reps on the phone, the salesmen who inspected the home and gave us a quote, and the installers. The process was clear cut, timely, and well communicated, and all of our expectations were fully met. The windows are excellent quality and look beautiful. So much excessive road sound and heat are blocked out now. And our new French style sliding door looks gorgeous! Very happy with my experience, I'd highly recommend this company. read more

I would tell you how the windows turned out, but we didn't even make it that far in the process. I'm sure based on reviews they have a great product, but their sales representative was about a half hour late and refused to do business with my wife unless I was home as well. Their company policy is that they will only work with a customer if both members of the household are present. Not everyone will be in our situation, but requiring both homeowners to be present in the daytime on a weekday is a pretty unrealistic request for us. We left this situation feeling pressured and disappointed. read more

We were supposed to have 3 windows replaced. We got a quote on 4 and they ended up ordering the wrong window for the third. They wouldn't work with me to cancel the order for the window they ordered incorrectly so I had to buy it and then order the other window. They estimated 8-9 weeks on 3/9 and they didnt get the order until 6/9. They came with the window and it doesn't even fit. So now we will be out another 3 months. With all of the extra money I spent on the window I didn't even want and now all the extra time and inconvenience with it being summer and we have a 60 year old window for the hottest months of the year, I would not recommend this company to anyone. Their prices are very good but they're definitely at the cost of service that is not acceptable read more

Ok, I gave them three stars. I like my doors. I went with them after spending a fortune on Anderson last time. I still had two more sliders to replace after that. The only complaints I have are minor. I think communication could be improved on many ends. I won't be specific, but there were a few instances were a simple text or even a voice message would of been appreciated. I loved the two men who installed my doors. They were hard working and decent people. The lady that answered my phone calls all the time was great! I don't recall the other ladies name that I was supposed to talk to, but she seemed busy every time I called. Seems like a fairly good company!! Thanks for installing my doors!! They look great. Alfred read more

I went to there office and the people running the office were so sweet and nice! I didnt realize i could of just called and make an appointment for them to come out to my house. Even though I showed up unannounced they treated me like I was! They showed me there windows and a patio door that was installed in there office. I was introduced to the Owner and he was just has kind and gave me great information about there company. I am scheduled for one of there representatives to come out on Friday to do measurements and offer me a free estimate and i must say im already sold with how they run their buisness and how family oriented they are. read more

This is been an awesome experience working with Affordable Windows! From start to finish! Quality product,amazing customer service, and price. I'm very grateful! Highly recommend this company!! read more

Great work! The owner explained the difference between their service and others during install. They gave me the best quote for dual pane argon filled windows. I would definitely recommend them to others. read more

Affordable Windows Plus Exteriors - Beautiful and Professional installation - Windows Installation Near Me - Gilbert, Arizona

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