Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

Owner is rude, vulgar cussing individual! All he did was yell and cuss at his son and bitch about…read morethe wrong construction on my RV. After installation the trim had to be replaced. He should practice what he has on the side of his truck or maybe someone else's truck?

Lightning Glass showed up early, worked fast and did a fantastic job. I had an EZ Tag, a POA…read moresticker and my registration on my old windshield. They were able to get them off easily and place them on the new windshield. You can't even tell. Thank you, Lightning Glass. I highly recommend you to anyone reading your reviews.

I can't say enough great things about the amazing experience we had with Window World!! We just…read morefinished replacing all 55 of the 30-year old aluminum windows in our home with the very high-quality Window World ones. They are beautiful!! Many of our windows face south. Our breakfast nook and kitchen were made almost unlivable by the amount of heat that our old windows let in. We have had many mid to high 90 degree days since our new windows were installed, and our breakfast nook and kitchen have become our favorite places to be, as our Window World windows keep all that heat out completely. Our entire house stays much cooler now. Braden, our salesperson, was extremely professional and not high pressure at all!! Unlike some sales people, he understands all technical details of the windows, and the process of installing them. He used to be a window installer himself, and it really shows. He took very, very accurate measurements, so all our 55 windows fit perfectly when they arrived. As he looked at every window for the estimate, he explained what would need to happen for each one, such as caulking, masonry, etc. The price for all 55 of our windows was 1/2 the price of the 3 other companies we got quotes from. The quality, and look, of the windows is fantastic! After the installation was complete, Braden came by and looked at each window. He tested them for ease of raising and lowering them, as well as tilting them in and out. We found about 12-15 that were too tight, and he sent a crew over the next day to take care of them. They did a tremendous job of making them absolutely correct. I can't say enough positive things about the crew either. They arrived exactly when they said they would each day. Wes was our foreman, and did a good job of communicating with us on the first day. Bruce was the foreman-on-site of our job (was there every day), and he did a SUPERB job! He answered all the myriad of questions we had in a very professional and friendly manner. It took a 4-5 man crew 3 1/2 days to install all 55 windows. Bruce was very easy to communicate with. All the men on the crew were very friendly and easy to communicate with. Each crew member was very proficient and knew exactly what to do. The men got along very well with each other. It was a very happy crew. In my opinion, a happy crew does a good job. They had large tarps which kept the construction mess away from our carpets and furniture. Even with the tarps, they thoroughly vacuumed all the carpets and wiped down our belongings at the end of each day. They were very respectful and careful with our belongings. We were very impressed that WW's installation inspector came by twice just to be sure that things were being done properly, and to our satisfaction. We are extremely pleased with every aspect of our experience with Window World. It could not have been any better.

Thank you Window World. Thus a long process ended happily and positively! We contacted no less…read morethan six window companies to replace 21 windows (the entire house). Window World Austin was BY FAR the most engaged, direct and customer focused. The salesman, Jose, came by for an initial and a follow-up call. Then he came out to measure - this was when his magic shined (as we found out later). He said "our installers are professional and customer service is priority." He offered me two options and gave us just enough info for us to make an informed decision. He said two months AND IT WAS EXACTLY. We got a call from customer rep, Kathy, who just continued the positive experience. Had to work around the holidays on timing and a couple logistic issues but it was not a problem for Kathy. ALWAYS RESPONSIVE. Now time for install. I was told "Bruce and his team (Anthony, Bairon, Juan & Jair) would arrive in a specified timeframe and be on site for two days. The arrived on-time and left the house as promised and clean as a whistle. Also Jose's measurements proved to be SPOT-ON as the windows fit perfectly and as promised. We followed the instructions given us and on arrival Bruce and the team went to work. The team did take over quickly and we admittedly were slow to vacate so their music and back-and-forth did cause us consternation. However, in all my years of home ownership and repairs and renovations I have never had a crew who was so focused on a good job and genuinely enjoyed the task at hand and their coworkers. Great job team! So now the weather is changing, we have 21 new windows, no drafts, clean lines, and clear windows. Thanks again Window World Austin.

I have used Southwest Exteriors for two projects thus far and have nothing but great things to say…read more They are very customer focused in that they keep you informed of all stages of the project, give you an honest quote, good craftsmanship and definitely live up to their word of providing superior quality in everything they do.

Southwest Exteriors sent Jake to our home to assess a door issue and potential replacement. What I…read moreespecially liked was how the issue was placed in context to better appreciate the potential solutions, one of which we arrived at for the present time. I was very happy and would recommend the company for your exterior needs. Jake represented them exceptionally well. Thank you, Southwest Exteriors.

5 start to Sean for his detailed work on my pre-drywall inspection earlier this month. All his…read morefindings were accepted by the builder and are currently being addressed.

Very detailed and Excellent inspection work by Sean. Hassle free service. Would highly recommend.read more

Had 5 windows done. This started because my daughter's window was leaking. We get in the windows…read moreand with every storm, the new window leaks as well. I am told this is normal, that the windows they put in are made to leak into the house. Why wouldn't the sales person have told me this. My daughter has expensive collectable around the window that can be destroyed by water, hence we moved to replace the window. I was going to have the remaining 13 done this year, won't be by window world.

Love my new windows and can already see, hear and feel the difference. Gave my home an updated…read morecurb appeal, blocks outside noises, and helps with keeping my home cooler/warmer. The process was easy peasy. On top of it all, they come with a warranty with a company who will be around for the duration of my new windows.

Took a chance with the folks at Hwy 21 and it was totally worth it. Asked around for quotes for two…read morelarge shower doors as the builder excluded them from a walk through shower (wierd choice). The folks at hwy21 showed up and gave a very competitive quote compared to some of the other businesses we talked to which swayed us. And they were enthusiastic and friendly. The work was done a week later with no hitches and the results were awesome, super clean install that showed they knew their stuff. The hardware was super clean and was done quickly. Would recommend to anyone.

Great experience with this company when we needed a window replaced. Their pricing was fair, work…read morewas excellent, and customer service was kind and helpful. We would use them again and recommend!

I reached out to this company to replace a broken pane of glass. At first they were very quick to…read morerespond and their pricing seemed fair but once we scheduled a time to do the work, they first said they were running late for a 10am appointment and then didn't respond until later in the afternoon to say we should reschedule. We did, for a few days later between 10-12 - they just stood me up again with no communication.

We used Essential Glass to replace 2 windows because their seals broke and the ergon gas escaped…read morecausing streaks in the glass. We looked at having the entire 2 windows replaced for $3500. Essential Glass looked at the issue and was able to replace the glass that matched perfectly with the window for a fraction of the price. They came out the next day to give an estimate and no high-pressure sales. The glass was ordered and the window was installed in less than 2 weeks. We recommend them for all your glass needs. They were friendly, and quick and did everything they said they would do.