Outstanding!!!! Quick response....when I called, when I took the car in, they were ready... and the work was carefully done... read more

This Glasspro now Safelite Auto Glass is a great location to get a windshield replacement or windshield repair. Easy location to find on Dorchester Rd in North Charleston. Staff here are very professional and easy to work with to get through the process. I had my windshield replaced in October and they did a perfect job!! It was not easy since the side straps are secured with rivets. Then lucky me I'm back with a Rock Chip that is getting repaired today. Hey another great job Safelite you deserve these 5 Stars !! read more

My windshield replacement started off pleasant, but the tech left my car a mess. Good points: tech called 10 minutes before arriving at my office to confirm time and location, arrived on time, was very polite and professional. Bad points: tech asked me to sign off on his work, but there were still pieces of my dashboard not connected back together properly and it was clearly not road ready. When I pointed it out, he immediately set to work fixing it (which was great), but I didn't realize that there were more spots just like this that needed to be buttoned up before he left. He accidentally disconnected some electrical under the hood (which I understand, but at least mention to me that something might have come loose!) Upon further inspection, there are smudges and bits of debris around the vehicle. I grew up with the saying, "Leave things better than when you found them." But that is obviously not a motto at Glasspro. They did their job and were polite, but I'm pretty ticked off at the way my car was put back together. read more

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A really great company. Their work standards are high and everyone I had contact with upheld those standards. Text messages were sent t ok me to update me on the progress of my replacement. This is the second time I've had a windshield replaced at this location and haven't been disappointed. It would be nice if they offered to apply Rain-ex for $5. read more

We are vacationing and a rock hit our windshield and cracked the glass. UGH! We had to get the window repaired and did not know where to go. Prior to calling Glasspro, I called TWO windshield replacement businesses who said they "would call back with a quote." They never did! When I called this Glasspro, Jessica answered the phone cheerfully and professionally, gave me a quick quote and told me of a special discount. She scheduled me the same day and my husband took our Toyota Sienna to Glasspro. The waiting room was pleasant and comfortable. The work was completed in an hour. I am not sure WHY anyone would give this business a less than stellar rating. Everyone was professional, cost was reasonable and people were pleasant and efficient. Thanks, Glasspro! I hope we never have to come back, but if we do, we have you in our cell phone directory! read more

They suck. I called Saturday and made an appointment and they jerked me around with my insurance I'll never do business with them. They are a bunch of crooks!! read more

Awesome experience all the way around! I was so sad when my windshield got cracked, I loved my windshield. It had very dark tint on it and the dots around the mirror, and I was scared I was going to end up with a generic plain non-tinted windshield. Glasspro did a 3 way call with my insurance company (which I had to get transferred THREE TIMES by my stupid insurance company), and got it all set up. Then I had to reschedule the day it was scheduled due to changes in my work assignment that day, no problem. Then when the tech came to switch it (Nick was his name) the windshield was EXACTLY the same and the tech knocked it out in like 30 minutes!!! Excellent service all around, would definitely recommend! read more

Jimmy B. from GlassPro was very professional and courteous. He is the kind of person you want representing your company. I am very pleased and would highly recommend their service. -Jeff S. read more

Horrible experience, will never use again or suggest to anyone. They misrepresented themselves, once paid they didn't call to see up an appointment. I wanted to have the windshield put in at the dealership considering it had to be recalibrated. The windshield went from the dealership to glasspro, I never received a call. When I did call they said I had to come to their facility and the calibration had to be done at the dealership with a separate cost (not disclosed by glasspro). I will be contacting the Better Business Bureau for the way the manager Jeff spoke to me and conducted business, very unprofessional. read more

I have had three experiences with this place for windshield replacement and repair. All have been pleasant. They were helpful and efficencent from the first call. They handled the insurance claim completely. Fast, friendly, quality service . read more

I scheduled a week in advance to have my windshield replaced (even had a place in case of rain) and gave GlassPro a 10 hour window and they still failed to make it. The only resolution they offered was to put me on the schedule 5 days later and that they were sorry. Not acceptable. read more

Glasspro is great! I have used them two times now over the years and they really made it convient for me. This last time the came to my work and did it for me right in the parking lot! read more

We have used Glass Pro in the past my husband was recovering from a broken ankle and was finally allowed to drive and had a doctor's appointment at 2 which we informed the glasspro office that we would not be home if they could not get there before 2. They assured us they would. Of course I got a call at 2 as I walked into the doctor's office with my husband and they said they were at my door I told them the doors were unlocked and to please relock them after they were done because of car thefts in our neighborhood we do not leave our cars unlocked as a usual experience. The young man showed up at 10 minutes to 4 and proceeded to tell me that the truck was not unlocked when he showed up at 2. When I got home with my husband from the doctor we checked the truck all four doors were unlocked when I had him come back or he was going to have to give us my money back he told me that they were locked when he came at 2 which they were not so this young man called a 62 year old woman old enough to be his mother a liar basically not very good business practices they need to work on their customer service people and the people that are out in the field because they are very rude and very obnoxious read more