Amazing! The installation team did an outstanding job. They were on time, professional , neat,…read morefast, and detail oriented. The excellence of the end product was a direct result of this crew and their leadership! Thank you

Jacob and his team were alway on time, cleaned up afterward. Great quality and price.read more

Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

Very disappointed. Max, the manager, is very aggressive and argues as if he is right all the time…read more He does not listen to customers and does not offer a sincere apology. I made an appointment, and they completely stood me up. Later, they claimed they tried to call me or left a voicemail to change the appointment, which is not true. They never called or left any message. I have documentation as evidence, but I chose not to continue the conversation because Max kept defending himself and arguing instead of trying to resolve the issue. They also had my mailing address incorrect. I spoke with Max the day before my appointment to correct it, yet there were still multiple errors. Overall, the business seems very unorganized. The receptionist told me Max was in the office, so I was surprised when Max later claimed my appointment was with a different representative. This inconsistency felt very unprofessional and questionable. I took time out of my day for this appointment, and it is extremely rude and unprofessional that they never showed up. I do not recommend doing business with this company. There are many other businesses that provide much better customer service.

We just had 13 windows installed, and everything went very smoothly from start to finish…read more Communication throughout the process was clear, and Cody did a great job explaining everything to us. The installation team, Sergio and his crew (Pana, Alfred, and Andrew) were professional and efficient. Even on a hot day, they worked hard, cleaned up thoroughly, and took all the trash with them. The follow up service was great. Communication with Valentin was easy, and they helped coordinate Henry to come. Many thanks to Henry and Hector, they checked everything and made sure it was all taken care of.

I had a tub to walk in shower conversion by American Vision. Everything went smoothly…read more Jonnathan and Raul showed up on time and either through 2 days. They draped off the bedroom and laid down drop clothes and covered other walkways. At the end of the project they cleaned everything up and left the area neat and clean. Really great service. Jonnathan reviewed the system. Kohler Luxstone with temperature preset wand and shower head. I'm very happy with the product and the service. Highly recommend American Vision Jonathan and Raul.

Jonathon was great to work with. I reached out for help replacing an exterior door and he was out…read morethe very next day--super responsive and easy to communicate with. What really stood out was that he took care of everything. He went out and picked up the door and all the hardware himself so he could get the job done right away. He showed up prepared, worked efficiently, and paid attention to the details. The finished result looks excellent, and the pricing was more than fair--no surprises or overcharging. I wouldn't hesitate to recommend him, and I'll definitely be keeping his contact handy for future projects.

Not very happy with the work provided. Excuse after excuse and work took twice as long as he said…read more I was quoted 5k for a bathroom remodel for just labor plus about 500 for plumbing. After the plumbers finished they send me a bill for $3000.00 Multiple items were not finished correctly in my shower including patch work and my bathtub being completely slanted and not level. Asked him to come out and finish the work and he refused saying he already gave me a discount for the mistakes he made.

Perfect! Got me just what I wanted without a hitch. Professional and skilled. Highly recommend.read more

We called this company out on Saturday to look at a cracked kitchen window and provide an estimate…read more They charged an $89 diagnostic fee, which we agreed to and had no issue with. The window is a basic single-pane kitchen window with a crack in the bottom left corner. The technician gave us a verbal quote of $1,600 for the repair. We never received a written estimate or any itemized breakdown showing what the charges were for. The technician explained that the price was high because the window grids would need to be removed, and said labor for that alone would be around $600. We were never given a clear explanation for the remaining cost. Another thing that felt unusual was being asked what our budget was before receiving pricing. We decided to get a second opinion and had the repair completed by another company for $300 total. We understand that pricing can vary, but this was a very significant difference. If the second quote had been anywhere close, we would have understood. The lack of a written estimate and the large price difference left us feeling uncomfortable moving forward. Based on our experience, I would recommend getting another quote before committing.

James installed a new front entry door at our home and he did a beautiful job! I had been holding…read moreoff on getting a new door because I wanted to find the right person to do the job. I was very impressed with all of the five star reviews James received and now I'm so glad I hired him because my new door looks wonderful. I'm going to have him install another door for me in the near future.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

Update to my review since I was asked to update it or remove it. New tracks were installed per…read moremanufacturers specs by CIP. Pre track install I installed and shimmed level hard wood boards so that when the installer came back out to install the new metal tracks there would be no issue with leveling or a need for them to shim as they use shims between the metal track and mdf board which does not leave the best looking end result. I appreciate CIP's attempt to make it right however my overall experience is still a 3 star (Ok) and not a five star (Great) experience.

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

We were fighting to close a large screen door to the backyard for years - sound familiar? After I…read morefound a broken metal wheel from the lower edge of the wobbly screen door last week - I was DONE with the daily battles with the screen door - it won the war! I found Tony at T&S Window Screen Repair and Window Cleaning and with a few days, Saul and his helper arrived and crafted a NEW screen door with heavy duty pet screening to replace the old door. They were fast, proficient, knowledgeable and professional. They removed and replaced the screen door and cleaned the entire track upper and lower to result in a very smooth operating affordable screen door - Success! I would encourage anyone experiencing issues with your screen doors to call Tony.

Tony and Saul are very professional, kind, and prompt. They showed up when they said they would and…read morereplaced two screens within 30 minutes. The next day service was perfect. Their price was the lowest quote I received and I will recommend them to anyone who needs screen repair or replacement. Thank you, Tony and Saul!!!

Zak came to my place for a small garage job. Turns out, my request wasn't really doable because of…read moresome structural beams I had behind the drywall. Nonetheless, Zak was very informative and presentable. I will be sure to keep him in mind for the inevitable future jobs.

First time using Zac…read more We needed a few things done with our garage remodel. He helped repair the garage drywall damaged from the removal of old cabinets, install wall outlets, remove and install side garage door and casing. He was professional and affordable. Zac is a great handy man for all things.