I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

My implant tooth came off! Of course I panicked. But the staff & doctor had my back. Was able to…read moresend them a picture & they called me to set up an appointment. Doctor Roach & Team took the time to explain every step & made sure my bite matched up. Sincerely thankful for all of the team's expertise and supportive, caring professionals. I don't have to wonder if the work was done right, they make sure it is done right! Don't go anywhere else if you want your teeth done correctly.

Family First Dental is a great place. The staff behind the counter are always friendly and helpful…read more They always help and remind me the name of my insurance company which I could never seem to remember. Pat, who cleans my teeth is quick and efficient and remembers me when I come in. I think I have met or worked with just about every Dentist in the office and each is kind and professional. They talk to you and not at you. They allow you a voice in how you want to proceed with a course of action to protect your teeth. An overall great place.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!

My last dental visit was in 1996 when I had my wisdom teeth pulled.....well, two pulled and the…read moreother two removed with a hammer and chisel because they were impacted. I spent a week on the couch and sometimes floor on painkillers because I think my jaw was broke. Before that It was probably 1982 since my last regular dentist visit. By the time I was 12 I'd had every tooth in my head drilled and filled. So i'm a little freaked out by going again. But I've broken a tooth on a Christmas cookie and know it needs fixed, pulled, sealed. I don't know. Dr. Winterton and his staff made me feel good about getting it taken care of and looked at the options. I went with a crown, which they make in house. My co-worker says he has to wait a week for it to be sent out and go back for another appointment. I had some other work done and you know, it wasn't bad. I'm a little sore, but I'll be back for regular cleanings, because I don't want them getting this bad again. So thank you to all that were involved in my care, I look forward to easier visits and hopefully, some day....my blue tooth. haha

I had been a loyal patient at Southridge Dental for over seven years! Then during one visit DDS…read moreSimper made a mistake, which is only human. He broke a very visible crown, while working on another tooth. The accident I can understand, even if I thought he was spending far too little time with each patient. His actions next are what I find deplorable! DDS Simper then dropped me as a patient, not because of something I did, or some unpaid bill. He dropped me as a patient because of something that he did, and he did not want to fix! Which is why I was forced to take legal action against DDS Simper, and Southridge Dental. Be warned loyalty to this dentists will not be returned, if it inconveniences him; BEWARE!!!

I went to Aspen Dental to get a cleaning which I hadn't had done in over 10 years. Well, much to…read moremy amazement, the dental hygienist, that did the cleaning was superb. No pain, just shiny teeth! The personnel there are exceptional from the person at the front desk to the hygienist, to the dentists themselves. The people that work there are superb professionals with excellent empathetic communication skills.

Terrible business. They charged my credit line $1,800, just for a pulled tooth. All that after i…read moreconfirmed would only be charged for the tooth being pulled but they instead wrote up a whole dental plan and charged my credit line without doing the work. Beware of the scammer finance dude.

I was visiting Kennewick and had a tooth that needed to be pulled. My daughter said Dad I've got…read morethe best dentist ever and you will love them. She was right!! The entire staff was friendly and knowledgeable. They were able to get me in the same day and Dr Lopez was wonderful. I definitely think they deserve their 5 star rating.

Had an emergency and the people at Tri City Dental Care took me is as a walk in. Really nice…read morepeople, they stepped up and fixed my problem. I was without a dentist at this time. I think I'll keep them! Thank you for your cares.

Recently relocated back to the Tri-Cities. Was referred to Creekside Dental from Miramar Clinic…read more First impression, I like this place. They utilized a modern approach by texting me a link to fill-out paperwork on my smartphone or computer, to be completed before my visit. This has always been a pet peeve of mine. I was able to take my time and populate the documentation leisurely at home. This should become a standard at all medical facilities. So, thus far... a Kudos to Creekside Dental for not handing me a clipboard of forms. First impression and good experience.

The other reviews aren't wrong. This place has changed…read more I've been coming to this office for years, and my regular cleanings have always been more than sufficient. I came in for a regular cleaning and ended up being pressured into unnecessary upsells. The dentist even said my teeth were in great shape, yet the staff refused to do the standard cleaning I was scheduled for and tried to charge me for a more expensive procedure even when I couldn't afford it. When I declined, they simply refused service. This place clearly prioritizes money over patient care. I left without the cleaning I came in for -- completely unacceptable and unprofessional. I won't be coming back, and I wouldn't recommend this office to anyone who values honesty and integrity in their dental care.

Do not visit this office whatever you do. If you are poor,…read morethey WILL treat you like dirt. Talk to everyone else about this and they will say that this is their reputation because it is. These are the dentist that actually make real dentist look bad. These dentists are the reason people don't go to the dentist and why there is a stigma and a stereotype. This office right here. I had been having a dental infection for THREE YEARS on and off. I broke down in the ER weeks ago and called this office and was told by the call center supervisor Julie to go to the ER in Richland and that there was a dental surgeon that contracted with them that could help me. I went to the ER and they looked at me like I was stupid because it was a stupid thing to do because it's not true. They sent me away and then I went back to the ER later that night because I'm in pain. Horrible pain that makes me want to end my life. Horrible pain that I have been dealing with for three f****** years. So would emergency consultation was scheduled for Monday morning and I was told that I did not have to have anybody with me in that I could be dropped off. I show up. All of a sudden one thing can't happen. And then another thing can't happen. And then it turns out someone was actually supposed to stay with me and not drop me off. It is my emergency but I am working with the schedule of my ride. What is so hard to understand or consider around that? And why is that the thing that prevented my care? Not having someone with me WHEN YOU YOURSELF SAID THAT I COULD BE DROPPED OFF. IF YOU HAD TOLD ME AT THE ER THAT I NEEDED SOMEONE WITH ME THEN THAT WOULD HAVE HAPPENED BUT YOU SAID I COULD BE DROPPED OFF AND THEN YOU TURNED ME AWAY BECAUSE I DIDNT HAVE SOMEONE WITH ME AND YOU DID NOT ALLOW ME TO RESCHEDULE. My friends have a life, like everyone else, and this is not their emergency. The earliest I could reschedule to fit in a time where my friend could be with me was Friday. Dr Cooper I think it is told me that this is an emergency and it needs to happen that day and if it's not happening then it's not going to happen. And doctor, YOU may not think that I am important enough to reschedule for but my friends do think that I am important enough to schedule around. What you think of my worth does not define who I am as a person and I think that you are a worthless dentist and doctor for that reasoning. You should be ashamed of yourself and I hope you are. I pray that you are. Cuz then at least, maybe there's some humanity in you? Maybe. I have fantasized everyday about throwing myself off the blue bridge because I am still in pain. After you turned me away, after you refuse to see me because I left two negative reviews because you turned me away while I was in emergency dental pain, yeah I do think of you when I fantasize about throwing myself off the damn bridge because I felt so f****** worthless and small when I left your office. You showed me that my pain and my trauma is completely insignificant. So why would anybody care. I'm sure you're going to laugh when you read this but I did have to go get help so that I didn't end my f****** life over this. You are dirty for that. Julie I truly hope that you are terminated from your position because what of a waste of space you are in it. I left in tears and sobbing because they refused to reschedule me. I called there a couple weeks ago because I still have a dental infection and I am still in pain and I was told by Julie that they would not be rescheduling me because I left two negative reviews. Thanks Julie. The same one who told me to go to the ER and that there would be a dentist there to help me is the same one who told me that they're not going to further schedule me anymore. Did I get you in trouble? Or did you get yourself in trouble? Consider this a third one Julie. I hope you get fired because you are a horrible person. If any of you take the sacrament- you shouldn't. I pray that it rots in your mouth the way you let other people rot in their pain. Also I noticed the string of fake five-star reviews after I left my review on Google but there's no string of fake five stars here. Guess you're going to be busy for the next 2 weeks making those ones too.

My wife had oral surgery to remove a molar tooth and the surgery went well. But since we left to go…read morehome my wife has left 3 messages with one person promising to return a call and yet we have had no return calls. This is very disappointing I would not recommend using this office they truly need some training on customer service.

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

So far the most generous and honest quote ive gotten for a single dental implant. I liked these…read moreguys so much im gonna drive 2.5hrs to get my back molar done. They took exrays and consulting for free right now and the staff was cordial and very tolerant of my socially innapproriate language. Will update when i go back 3 months to get implant. They were very professional and showed me the imaging and explained the best course of action which as a man of science i appreciate. Because you know i aint letting just anyone put anything in my mouth.

Myself and wife had implants at Smile Now. BEST decision we…read morecould have made for this dental work. There concerns and care thru the total process was 2nd to no one. Dr. Tolbert and his staff took time to explain all the procedures at every step and answered all our questions. If you are considering implants these are the folks you want doing it. A+ Mike