Great customer service, very attentive to the pups, love the live web cam. Veruca enjoyed her 1…read moreweek stay. Thanks Wagville!

I just wanted to say how much I LOVE Wagville! I've been taking my dogs here for over 4 years now…read moreand am always so relieved and impressed at how well my dogs are taken care of here. Their employees are so kind, caring, the facilities are so clean - I highly recommend this place! My 2 dogs are my babies and I couldn't just trust them to anyone (not to mention 1 of them is so finnicky around people, and I don't even trust family to watch her) but I always gladly hand her over to Wagville for every vacation. I feel so comfortable with them and know my dogs are in the best hands and care. I love their high standards and how they make sure every dog has a test run overnight at their facilities before accepting them to be boarded. Thank you Wagville for always taking the best care of Raja and Paloma!

Would recommend Andy's 10000/10. Their team is incredibly talented and does a great job with each…read moreservice. Pricing is super competitive and reasonable. Most importantly, they are very patient and gentle with each pet. My dog is quite finicky and anxious and they have always taken the time and care to make sure he stays safe and calm, I even once heard them singing to him to reassure him during a nail clipping, I recommend them to all my friends and will never take my dog elsewhere. George is also so friendly and has taken the time on multiple occasions to recommend products to me (which were all great recs), always explains exactly what they can do and what my dog needs, and is just generally a really guy. He clearly cares about each animal and wants them to have the best experience possible. I trust George and his team with my dog completely and that peace of mind means the world to me! Photos attached of his most recent cut, but they do a great job with nails, teeth, and everything else.

I've been bringing my cats to Andy's Pet Grooming for the past few years, and I truly can't…read morerecommend George and his team enough. From the moment you walk in, George makes you feel like more than just a customer--he remembers your face, greets you like an old friend, and treats you like family. His kindness, sense of humor, and genuine compassion are just as impressive as his incredible knowledge and expertise with animals. I recently brought in my oldest cat, whose fur had become severely matted. Rather than rushing through the appointment, George and his team took extra time and exceptional care to make sure she was as comfortable and stress-free as possible. They patiently shaved and carefully worked through the mats, and I could tell my cat's well-being was their top priority every step of the way. What meant the most to me was George's compassion during a difficult time in my life. He was incredibly understanding of my financial hardships and worked with me so I could still get my cat the care she desperately needed. That level of kindness and empathy is something you don't come across every day, and I'll never forget it. I trust George and his team completely with my pets, and that peace of mind is priceless. Whether you're looking for grooming, boarding, or daycare, I wholeheartedly recommend Andy's Pet Grooming. It's a wonderful family-owned business that truly cares about both the animals and the people who love them. Thank you, George and the entire team, for always treating my cats with such love and care. You've earned a customer for life. See you again in a couple months!

Employees were friendly and did a great job with my dogs haircut. Will recommend and come back…read moreagain. There was a miscommunication that happened but it was discussed and settled professionally.

First timers here!…read more My little Tofu looked and smelled so good after her grooming here. They were all very nice and gave me a detailed overview of what happened during the service. I appreciate it because I didn't know that my dog was scared of getting her nails trimmed. They're always busy so make sure you call ahead to make your appointment. They also have a store attached to them so you can buy retail items there. The service was pretty fast and there's tons of things to do nearby while you wait. Pricing was $95 for my pup. My only complaint was the parking. It was a little difficult as it is street parking only.

I can't recommend this dog resort enough! My dog, Simba, absolutely loves coming here. The moment…read morewe turn onto the street, he already knows we're heading to daycare and gets so excited. He can't wait to go inside, and seeing how happy he is every visit says everything. The staff is amazing--so kind, caring, and welcoming. Simba absolutely adores all of the employees, and it's clear they love him just as much. They treat him like he's one of their own, and that means the world to me. The facility is always clean, well-maintained, and organized. Everyone is friendly, professional, and genuinely cares about the dogs. I always feel completely comfortable leaving Simba there because I know he's safe, happy, and having the best time. Thank you for taking such wonderful care of Simba. We're so grateful to have found this place, and I highly recommend it to anyone looking for a daycare where their dog will be loved and cared for like family!

I originally intended to leave a positive review, especially after being offered a discount…read moreincentive to do so before even seeing my dogs. However, after picking them up and fully evaluating their condition, I feel obligated to leave an honest account of my experience. My dogs were boarded here for 21 days, and I paid $3,340.29 with the expectation that they would be properly cared for. When I saw them at pickup, I was immediately alarmed by how thin they appeared. At first I questioned whether I was overreacting, so I weighed them once we got home. Based on their recorded weights, they lost approximately 18% of their body weight during their stay. The more I look at them and evaluate their condition, the more upset and disturbed this makes me. In addition to the severe weight loss, both dogs also had fresh cuts and scars that appeared consistent with having been in fights or altercations while boarded. This was never communicated to me during their stay, and seeing visible injuries on top of their physical condition was extremely upsetting. I documented their condition with video and reviewed everything more carefully afterward. Two days before pickup, I received an email stating they "seemed a bit hungry after eating their food." I had provided very specific feeding instructions, including a digital scale to measure 200 grams of food per feeding, twice daily. When I checked the scale afterward, I noticed the units had been changed from grams, and I also became concerned they may have been weighing the food incorrectly by including the bowl weight. What upsets me most is that their veterinary records clearly documented their healthy weight immediately before boarding. The condition they were returned in was not acceptable and should never have happened under professional supervision. I do not believe this was intentional cruelty, but I do believe there was serious negligence and incompetence in their care. The email sent shortly before pickup now feels more like an attempt to establish concern in advance rather than address the issue appropriately. I trusted this facility with my dogs' health and wellbeing, and I will never trust them with their care again.

We have been taking our pup, Juniper, to Puppy Island for almost 2 years! The staff is friendly and…read moreattentive, and send wonderful updates during our dogs stay! Juniper is thrilled every time to run into Puppy Island which makes our hearts so happy that she genuinely enjoys her experience! We rest easy knowing our girls being loved and well taken care of

I've worked in the pet care industry before so I knew what to look for before signing my puppy up…read more Needless to say they've done great. She always comes home tired and happy and every time I leave the house she gets excited thinking she's going to daycare. Their grooming is also great, I've done the spa treatment and baths. For a husky she comes home looking and smelling good. My husky puppy is now a year and a half old and still loves going there!

At work, I'm SO relieved knowing my pup is having the best time socializing at Ruff Resort. Getting…read morehis daily report cards and seeing the huge smile on his face is the best part of my day The staff are so kind and attentive. Thank you for taking such great care of my sweet boy!

If I could give this place zero stars, I would…read more I boarded my male 2 1/2-year-old Yorkiepoo here for a weekend and picked him up on Sunday. When I got him back, his stomach and paws were covered in dried up urine and was clearly not acting like himself. Over the next two days, he had rectal bleeding that continued for two days, refused to eat for three days, and was severely dehydrated. I immediately contacted Ruff Resort to let them know what was happening with my dog, but I never received a response. I ended up taking him to the veterinarian, where he underwent multiple examinations. Between the exams and treatment, I spent over $700 trying to determine what was wrong. The vet did confirm he was severely dehydrated. A two day boarding ultimately cost me $1000. After not hearing back, I called the facility today to ask if they were open because I wanted to speak with someone in person. They told me they had tried to text me. They claimed the first message bounced back but that a second message went through. However, I never received any text on my phone. More importantly, if a customer contacts you to report that their dog became seriously ill after staying at your facility, the appropriate response is to pick up the phone and call them--not rely on text messages, especially if you already know one message failed to deliver. The lack of urgency, communication, and concern was incredibly disappointing. My dog's health and well-being should have been the priority, and instead I was left dealing with a very sick dog, expensive veterinary bills, and no meaningful response from the facility.

We are so happy that we found Ashley. Our dog Daisy is in love with her as well:)…read moreShe is very reliable and extremely flexible, which helps with our irregular work hours. She makes sure our dog is safe and gets her exercise. We have nothing but good things to say about her company and service:)

Sending my pom puppy to daycare with Ashley a few times a week is the best thing I have ever done…read morefor him! In addition to Ashley being one of the nicest people I have ever met, she has totally transformed his behavior and comfort levels around people and other dogs. It has been so hard to socialize him during covid, and I am certain that he would be a completely different creature right now if I hadn't found Romp 'n' Roll! Her doing pick up/drop offs is life changing, she is super flexible AND it is extremely affordable. Could not recommend enough!!!!!

It was our first time to use dog hotel. We were really nervous…read more But my worries was not necessary. They were really sweet and updated me day and night everyday with pictures and food. My puppy had more fun at the day care than at our own home!

Our first time leaving our furry babies at Pup Club for 5 days. We were sent updates everyday in…read moreregards to feeding, and play time as well as photos. Both our furry babies were well taken care of and had an amazing time at Pup Club. My family and I will most certainly be using Pup Club again in the coming months.

Alissa and Jocelyn took wonderful care of my senior pup while I was away. They stayed at my home…read morewhich I really wanted to be sure I could trust people who would. My pup was excited to see them when they would come back and he was cared for and taken care of. They sent daily pics and updates too. I'll be using Alissa again. Thank you!

Alissa and her team are amazing! Whether you need someone to walk and feed your dog on occasion,…read moreor provide boarding care, you can rest assured your animals are in good hands here. After an issue where my dog was hurt at a local boarding facility, I needed to find someone I could trust to provide care for my dog when I have to leave town, and was lucky to find Alissa's services. She provides personalized care tailored for your dog's specific needs and always keeps you updated on how they are doing. You know your pet will be getting 1-on-1 care and will be in expert hands here!

My girlfriend and I have been working with Jenina at Smart Paws for a month based on a glowing…read morerecommendation from our neighbor who worked with her. Jenina is outstanding. She is a detailed, positive dog trainer, who is also great at training us, on how to properly walk our dog Charlie. He had issues barking at other dogs and thanks to her he is becoming more calm and we have learned how to work with him to curb his behavior. It has come to our attention that there is another dog trainer in the area who got a similar company name to Jenina and he is awful. Some of the criticism of him has been accidently hurtled at Jenina. This is truly unfortunate for her and I hope the facts come to light!

This review is LOOOONNNGGGGG overdue. I had gotten a Shiba Inu puppy 3 years ago that had to be…read morehospitalized due to Parvo the next day. Then, once he recovered from that, had a fever that almost killed him and had to be hospitalized again. We had to keep him quarantined for a while and away from my other dog (a 7 year old Pomeranian at the time) and get all his vaccinations from the beginning. He was scared of literally every single noise and had anxiety about just about everything. Over time, he developed extreme food aggression and we were worried for the safety of my little Pom. He had been attacked a few times to the point of actual injury and it was extremely stressful for everyone. I was at my wits end and I felt like I had tried everything to help Gunnar (my Shiba) and protect Simba (my Pom). I did a lot of research and stumbled upon Jenina and sent her a message for private sessions where she would come to my apartment once a week. I believe I only used her for a little over a month but I am eternally grateful. The level of aggression Gunnar displayed was so dangerous that my roommate and I actually have been bitten with blood trying to protect Simba from harm where food is involved. The issue was that he wasn't aggressive with all foods and we were unaware the extent until it was too late (ex. we thought it was only wet food so we were giving a chew stick to them separately where I would have Simba sitting next to me on the couch and Gunnar would be on the floor away from Simba with my roommate and the switch was so sudden----from sweet to seemingly no warning lunging at Simba----I stuck my leg out to protect Simba and he bit my leg instead). I feel like at this point, a regular human being would give Gunnar up, but that wasn't an option. It wasn't an option when he came to me dying from Parvo, it wasn't an option when he had an almost fatal fever, and it wasn't going to be an option for me now. I was determined to find a way to help him because he is my baby and my responsibility. The vet suggested I contact a behavioral specialist and when I did, VCA told me the earliest appointment they had was months later. Fed up with waiting, I found Jenina. In a month's time, she had given me the tools to fix a seemingly impossible situation. Make no mistake---she made me work for it. She might come across brash to some people but she is very direct and straight to the point. She doesn't coddle you and makes sure she lets you know what you need to do because while the session is for dogs, it is actually more like training the parent. She gives you "homework" and training info and is only willing to help you if YOU do the work. Now, it wasn't a complete fix. He still has anxiety outdoors or unknown noises as well as food aggression but it is nowhere near what he used to be. Before Jenina, Gunnar couldn't even take a step outside the apartment building let alone go for a walk. Three years later, Simba has sadly since passed but he has a little brother that he is extremely patient with as he acts like a typical annoying little brother), his food aggression has gone down from 100 to 30, and we go out to all sorts of places. He is THRIVING and this is all thanks to Jenina. My roommate and I are on high alert and know what to look for in terms of triggers and are very quick to de-escalate aggression situations. We try our best not to avoid known triggers and we work with him every day to allow him to be his best self. He is the sweetest boy and we are so glad he's been able to show it instead of being overshadowed by aggression and anxiety. She also gave Gunnar his nickname---Gunny! THANK YOU, THANK YOU, THANK YOU. I am so sorry it took this long to leave this review but thank you so much for saving us. If we had listened to the VCA behavioral specialist that basically called Gunnar a monster and suggested we give him up, he probably would have been euthanized somewhere. We owe you so much.