Quality and knowledge service for auto repairs and specialist in Volvos. The service clerk is very…read moreaccomindating and friendly. My future car needs will be done there.

I had a really great experience dealing with Mike. He is very friendly and professional. Charges…read moreare little high.

I bought a used car from Jonathan a few months ago... he was awesome and the car is running great…read more Highly recommended... Thanks Jon! -Dylan

I had a fantastic experience leasing my latest Blazer from Hawthorne Chevrolet. The sales process…read morewas smooth, hassle-free, and refreshingly no-pressure. Special thanks to James Williams, who was excellent to work with. That was in May 2024. I frist brought my 1999 Corvette there for service, including a harmonic balancer replacement, tune-up, and fluid changes, with great results. I now take my C7 there for service as well and have continued to be very happy with the outcome.S ervice has been great to work with. It is also a bonus that my Corvette Club, All American Corvette Club, is affiliated with Hawthorne Chevrolet. Overall, they have been excellent on both the sales and service side.

They will install parts bought elsewhere! I found that out after a misunderstanding had a seatbelt…read morereplacement become a drive belt replacement become a who cooling system video replacement.

"Do not shop here. The sales manager overprices cars way too much. When I told him I found a better…read moredeal at another lot, he told me, 'I do not care.' This team does not value customers or fair business. Go somewhere else. I had a very poor experience with the sales management here. The sales manager is rude and stated that he did not care. Buyer beware--they do not care about earning your business."They are overpricing their inventory well above fair market value. I tried to negotiate in good faith and explicitly told the sales manager that I had found a better deal. Instead of trying to earn my business or negotiate, he completely dismissed me and kept saying I don't care .' It is shocking that a manager would treat a prospective buyer with such blatant disrespect.

I brought one a car from M&P over a decade ago and while they are good for fist time buyers who…read morehave shoddy credit, the experience won't come without some caveats. They will get you a loan but it might likely be predatory. Pay on time for a year then refi w/a reputable financial institution. Good luck!

I leased a Lexus truck unfortunately i was taken back into custody so i informed M&P autos i will…read morebe a week late on my first payment. They claimed they understood but wanted me to park my truck at their dealership claiming because the car wasn't registered. I literally just received the registration in the mail and was given 2 weeks to register it as you would know i had temp tags. Long story short i traded in my C300 2016 Mercedes Benz as apart of my down payment in which the transmission was going. I was told i had three options to either receive a check for the difference in the damages M&P Auto fixed on the C300 or i could pay the Repo tab as well as the first car payment including remainder of down payment, or i could pay 4,200 for them to release my C300 2016 to me fixed. "Boy" was that a lie! they held my car for 47 days until i was released i brought another gentlemen with me so they could find out excatly the break down of the repairs that were done as well as to why i am paying 4200 for a car i own out right. i was screamed at by the owner and the guy who sold me the lexus truck to begin with. Treated completely disrespectfully. NOT the same treatment that i received when initially meeting the owner Muhamad and the sales guy Eric. I choose to leave and not go back and forth i was then sent a text that i would be charged now everyday that my car is on their lot waiting on my decision out of my three options. i NO longer wanted any parts of their vehicles, so i paid 4200 with no explanation on what was fixed nor a print out nor a legit receipt. i have pictures of Water in my trunk upon getting my car returned they even "claim" they forgot to give me my title back" the AC wasnt working once i got my car either. When i gave them my C300 the only issue was my transmission my sunroom was jammed and my driver seat had a rip. Once returned AC didnt work Water was in my trunk like under where the spare tired would be. I still have NO idea what i paid 4200 for. The customer service is horrible the way their sales is ran is uncanny. HORRIBLE EXPERIENCE

If I could give Jack Daniel's Kia a zero rating I would. Ive lost my trust in this dealership after…read moreit put my 2 girls in harms way on 2 occasions almost getting them killed on the highway. The car stalled on the highway rt 23northbound and was towed to Jack Daniel's Kia. After some investigation I found the vin# for my car was a part of a class action law suit for engine problems and engine oil leakage &replacement. But, they didn't make it easy . I had to find all of my oil changes etc even after contacting corporate which said its a part of it. But, I found all the records I could to satisfy them to get it approved. They replaced the engine , but still tried to place blame on someone else. They said whoever replaced the 1st engine used silicone to fix the hose that connects the washer fluid to the engine. I told them well that would be JackDaniels Kia. They denied doing the 1st engine replacement. So ,I did my investigation and went to another dealership who told me that they Jack Daniel's Kia had indeed replaced the 1st engine. So , why lie??? Then after they replaced the engine and we picked up the car my girls were on the highway and we're almost killed by oncoming traffic because the car stalled and would not start causing vehicles to almost hit them . Trucks etc. Their excuse was they forgot to attach the harness / clips to the engine. After they did this , they gave us back the car saying the car was good 2 days later the car stalled the engine stopped they almost get hit on rt 23 by a Mack truck once again its towed to Jack Daniel's Kia this time they say the car needs coils I say ok that was $897. So , between the tows to the shop and the repairs im at about $1400. Now they can't seem to get the error codes to go off . They tell me its going to be another $1600 but can't give me the parts or labor for this . But , its $1600. Christmas and New Years have pasted and this is their solution. I tried to talk to Jason luzzi but hes not available even when hes in the office to help a customer. I had enough of dealing with Charlie Mejia so I had my vehicle towed from Jack Daniel's Kia to a dealership who cared about their customers and were available to speak to them when there was a problem. After 2 weeks my car was diagnosed a plan was made and shortly after that it was fixed. My car was sent from Jack Daniel's Kia with a dagerous gasoline leak to name just one of the dangerous issues they left the car with. But, checked off as safe. It's sad when a dealership doesnt give 2 cents about its customers . Yet they sit in an office making big bucks to go off running personal errands and doing whatever they want .You got that position because at one time you cared about your job. NOW ITS JUST A PAY CHECK. BUT, MY GIRLS LIVES ARE IMPORTANT TO ME. RIVERDALE KIA UNDERSTOOD THE ASSIGNMENT. I TRUST RIVERDALE KIA . Jack Daniel's Kia you have lost your reason for being in business. Without the customers you are NOTHING !!!! REMEMBER THAT !!!! JASON remember to return calls too. I know im only one customer you dont need me. But, they will hear my voice wherever I go and on every Social platform im on. Don't trust Jack Daniel's Kia you will be putting your life and the life of your love ones at risk if you do. My experience was TERRIFYING!!

I'd give a 0 if I could. I had a transmission problem on my new Tiguan VW. I leased it from their…read moreParamus dealership. It has 2,000 miles. I bought it to the VW location in Fair LawnNJ for repair. "The service advisor" didn't return my 5 calls. They lie. Then lie Then lie. They're nice when you buying or leasing the car. After that. They don't want to know you When there's a problem. If you want to be disrespected, then go to Jack Daniels!

"I had an amazing experience at Adams Auto Group 2 in New Jersey! This is actually my 2nd time…read morebuying a car from them, and they never disappoint. If you are looking for a vehicle, you have to go see Christian Acosta. He was incredibly nice, upfront, and honest from the start. He helped me find a car that fit my budget perfectly and was always quick to get back to me. Also, a huge shout-out to my guy in the Finance Department-he really made the magic happen and got the deal closed fast! It was a seamless, no-hassle process from start to finish. This team really knows how to take care of people in 2026. If you want it done right, ask for Christian!"

avoid! took a vw car for a test drive but not far enough. felt good till i paid, brought home and…read moretried to have it inspected. engine needed replacement. warrantee was phony. tried to get money back. forget it. had lojack disconnected because i suspected they would track car and steal it. only was able to donate car to charity and bought another car from good dealer. adams should be shut down.

DO NOT!!! I REPEAT....DO NOT!!! BUY ANY VEHICLES FROM THIS PLACE…read more I purchased two vehicles from this man one month apart from each other and nothing but problem and repairs since. Had I known early enough, I would've stayed clear from him the second time around. From the smallest things to the largest things. I am so serious about this post that I can meet you and show you all the text messages of him promising to make repairs and never making good on his word. I can show you the receipts from the repairs I've made and continue to make! As I type this review, I am at my wits end!! My vehicle is in the shop having the ENTIRE computer system replaced! He sells on "Offer Up" which is where I purchased my vehicle from. Sad because you have to rate them once you purchase so obviously you rate high because he seems so nice and you aren't aware of the mess you're walking right into. You can't take back your review either so naturally his stars on the site are as if he's doing such a great job. I can only imagine what all his other buyers are going through. Stay as far away from this dealer as you can!

I purchased a vehicle Auto 1 Wholesale and I dealt with Matt. He was so polite and helpful. I…read morewasn't really convinced on the first few cars I looked at but he wanted to make sure I picked the right car. He was patient and never pressured me. I bought a Acura TL from him and I love my car. He really is an awesome guy. I would def recommend that if you're looking for a car, give him a shot. You won't regret it.

Can not get in touch with the owner And I paid him to tag and title my car for me. paid for it and…read moreall now my tags expire in two days and no one is answering the phones. It seems they are playing a game. Does anyone know what I can do?

Owner is a very honest person. He goes above and beyond. You want a quality, pre-owned car? Get in…read moretouch with Hawthorne Auto Sales, LLC!

We purchased a 2010 Subaru Forester from Apex Motors (Farman Motors LLC) while relocating as a…read moremilitary family. When we inquired about the condition of the vehicle before purchase, the dealership stated it was in good condition and the contract specifically claimed "no known faults." Upon delivery, the vehicle immediately showed loud metal-on-metal rattling and brake lock-up. A certified mechanic diagnosed over $6,600 in immediate repairs -- including critical steering, brake, and suspension issues. These were not minor or age-related problems, but they're critical safety issues that would have been apparent to anyone who started the car, let alone a dealer who had it for 6 months. We offered an extremely fair resolution and tried to handle the situation directly, but after initially replying, the dealership ghosted us and stopped responding altogether once we provided documentation and asked them to make it right. We have since filed formal complaints, as this is exactly the kind of experience people worry about when buying used cars. We strongly advise caution when dealing with this business, their paperwork says one thing, but the reality was something else entirely. We've documented everything and are happy to share details with anyone considering buying from this dealership.

Jay was extremely knowledgeable and friendly. Did not feel pressure or overwhelmed. Everything was…read moreexplained crystal clear. A++ P.S. GO FOR THE GAP INSURANCE

OMG, Robert was one of the worst salesman I have ever encountered, AND i AM A SENIOR! The car I was…read moreasking about had minor damage, but didn't specify, and when I asked him what, specifically, it was... he was SO aggressive and defensive, as if I accused him of trying to "get over him with something". He as so obnoxious I asked to speak to another salesman and HE REFUSED!!!! I said I was VERY interested in the car, but just didnt feel good about dealing with him. HE HUNG UP ON ME! Needless to say, I purchased a 28,000 car from a different dealership the next day. RUN...DONT WALK.. FROM THIS GUY!!