Jack Hart is hands down the best at what they do. I had my car door fixed at their shop and was…read morehighly satisfied with the job. They also were able to complete the job in a very timely manner and were happy to hold my vehicle while I was out of town at no additional charge. Super friendly customer service and they also sent frequent updates to my phone to inform me of progress. If anyone ever needs any form of body repairs on their vehicles, I highly recommend Jack Hart!!

3rd time they have fixed our vehicles- 1) My husband's truck when it got hit while he was deployed…read morein Afghanistan - they saved me stress and fixed flawlessly and quickly 2) My two week old Camry after being impaled by a Panera umbrella - pretty quickly during Covid and lastly 3) My now 3 year old Camry after being ran into by a buck. All of the vehicles come back without any issues and I have never had to talk to insurance after the initial claim. I cannot say enough about their service.

I can't say enough about the professionalism, kindness and customer service of this business, From…read morethe receptionist to the GM. This establishment, although busy always keeps you informed and makes you feel like the only customer they have. You can't go wrong giving them a shot for any of your vehicle needs

From the owner: Caliber Collision is your trusted choice for auto body repair in Radcliff, KY. Recognized as an…read moreI-CAR Gold Class facility and one of Forbes' Best Large Employers, our certified technicians use state-of-the-art equipment to restore your vehicle quickly and safely. Conveniently located at 2878 Centennial Ave, Radcliff, KY 40160 off S Dixie Blvd (US-31W) near Fort Knox Gate--just minutes from Fort Knox Military Installation and General George Patton Museum--we handle everything from minor dent removal to major collision repair. Backed by a limited lifetime warranty and flexible payment options, we proudly serve Elizabethtown, Vine Grove, Rineyville, Fort Knox, and Brandenburg. Trust Caliber to Restore the Rhythm of Your Life®.

Got my brake pads and rotors done by them. Found out I had air in my brakes when I attempted to…read morebrake and got a delayed response. Almost causing a CAR ACCIDENT! Took my car back and was told "We're swamped. Can you come back tomorrow?" Idk who they think want to drive on a faulty brake job completed by them. Horrible customer service and brake job and even worse people. Good luck if you use them.

I needed some work done on my vehicle. I called in advance to see if they had the parts I needed…read more Poet and his team provided me with excellent service.

I wouldn't give them 1 star! I had my car in and out of this place for the last year and it breaks…read moredown every time. This time getting the wheels re-eligned it takes an hour in a shop in E-town, these people take more than a whole day! There is no appointment! You have to leave it down at the shop early in the morning and hope they will get around to fix your car...and that might takes weeks! Sick of it! How can any business get away with these kinds of practices?

Excellent service and a great value. These guys are fantastic! Wonderful work my car was as good as…read morenew.

So you got into a car accident and now you need your car repaired. You are already stressed out…read morefrom having the accident and now your worried about the cost of the repairs. I completely understand! But I have the answer for you. I had a car accident and did some serious damage to my vehicle. I am clergy and I was worried about the cost because I have a high deductible on my insurance and so I was going to pay out of pocket. I spoke with Austin and he assured me that he would get the best price for me and he did!! Yates Body Shop has been around since the 70's and I am blessed that they were the ones who fixed my car. They responded very quickly to calls and answered every question that I had. I strongly recommend this family business. It's already stressful enough to be in a car accident and thankfully there is a body shop that is fair, reputable, and does good work!

I was recommended to Hinton's by a friend who used them before. I was able to drop off my car for a…read moreestimate fast, but due to COVID it took about a month for my parts to come in, and about 10 days for my car to be fixed instead of the 3 day estimate I was given. But my car looks great, they had a mat in my car and disinfected my car and it was ready for pick up. Everyone was super friendly. Happy to have my car back!

If your job doesn't involve billing an insurance company to replace a plastic bumper, look…read moreelsewhere. I stopped in for an out-of-pocket quote on a few straightforward repairs: front damage, minor tailgate damage, a rust spot, and peeling paint. I was told they only deal with insurance, they don't touch rust, they don't fix peeling paint, and--to top it off--that my car wasn't worth fixing. Thanks for making financial decisions on my behalf, but I'll spend my money at a genuine repair shop that actually works on metal and paint instead of turning away paying customers.

Everything everyone else has said is currently happening to me right now. I'm coming up on 3 weeks…read moremy vehicle is in his shop. as far as i can tell it seems to be painted now he's sent pictures 5 days ago. The owner seems to avoid answering his phone or to respond to texts. having communication is kinda important. I've agreed after a handshake with him for him to do the work as the job from other shops would charge triple of what quoted me. Hindsight i would rather have paid the other shops and gotten it done in less than a week. I am at his mercy right now. The man is very nice but also is bad juju and his shop literally is never open you cant speak to him as he won't call you or he won't answer his phone. his shop is never open so you can't get in touch etc. He tags you along day by day and the times he has answered his phone he says he working his ass off, yesterday he said it done at 2 pm and and he was going to bring it to me. I live less than a mile away so he was going to bring it to me. Well where is it. Its now just wait but remember its on his terms and he does not keep you informed at at and his shop is closed or he won't answer your call. Overall i would not recommend score is an F.

They did a good job on paint however when it came to replacing a part I had already paid for the…read morework and had to wait several weeks for them to get the part to install. After 2 weeks pass I decided to ask for money back for the portion that was incomplete and the owner got in my face and cursed me out saying I was not getting my money back and kicked me out. Had to get police involved they said come back the next day to get my money and when I returned he tried to short me on what was owed and threatened to fight if I called the cops again. Told him I was recording the confversation and I'll still call the cops after the fight if he wants to do something. After that he finally gave my full refund. Would not go here in case you need money back since they like to threaten to assault customers just to not give refunds

Do not use this shop. More interested in maximum price for insurance claim then actual repair. Took…read moreseveral months to get my vehicle in, and then still had not begun repair by the time my rental was over. Just picked it up with more damage now that was not there from accident.

After waiting a month for a appointment. I was told they couldn't paint my car cause the parts were…read moreon it. WTF! didn't know you had to strip your car , thought that was there job.

Owner or whoever is rude ,number is incorrect on information. They showed up 20 mins late to a…read morescheduled pick up. He barely speaks any english. This is a horrible place , located in the worst place in Louisville. Just down right nasty service, nasty people. And if you speak english bring a translator.

I found myself with a blown tire and was unsure who to call. I hopped on here and the response time…read morewas super quick! They asked about my situation and were able to come to get me very quickly. They were quick, very friendly and efficient. I would recommend them to anyone!