I underwent back to back knee surgeries on my left knee... a total revision and after getting home…read moreI fell and torn my quadriceps tendon off my kneecap!! I needed some serious physical therapy but the pain was so excruciating I didn't want to move let alone go to some rehab. facility! If it wasn't for the physical therapist and the work they did to get me to walk again I'd still be in a wheelchair. Outstanding nurses, therapist and care was given to me

The emergency room at this hospital is an absolute disaster. I brought my mom in because her blood…read morepressure was dangerously high even after taking medication and she was showing possible signs of a stroke, yet the staff seemed completely unconcerned. We were left sitting in the lobby for hours with little to no monitoring or urgency. Any properly run ER would be regularly checking vitals -- especially for patients presenting with symptoms that could indicate a stroke or other serious medical emergency. Instead, it felt like nobody cared at all. Completely unacceptable level of care. If you value your health or your loved ones' safety, stay far away from this hospital.

I had gallbladder removed. My surgery coordinator…read more"Pricilla" was amazing! In stressful times like this having someone that lightens your load by contacting your primary care physician, ordering test and coordinating with the surgery room and surgeon with all the patients in the world. She took care of everything. I am so grateful

I am submitting this complaint regarding my GI imaging appointment scheduled for July 14 at 10:00…read moreAM. When I called to schedule my appointment approximately one week in advance, I specifically asked where I needed to go. I was only told to go to the "west side" or "west building" of the hospital. I also asked for the room number, but one was not provided. I was not given a department name, floor, direct phone number, or any other location details. I also did not receive any appointment confirmation by email, text message, or phone call with instructions for my visit. On the day of my appointment, I arrived on time and went to the front desk. I showed them the information I had been given, and they directed me to the outpatient department. After going there, I was told I was in the wrong building. I then called the hospital operator for assistance. I explained that I was trying to find my GI imaging appointment and that I had only been told to go to the west side of the hospital. Instead of helping me locate the correct department, I was told to ask registration, and hung up on me before my issue was resolved. When I finally reached the appropriate department, I was asked for my referral paperwork. I had never been told that I needed to bring it, and because I never received any appointment confirmation or instructions, I had no way of knowing it was required. I was also informed that the ultrasound department's system was down. However, my appointment had been scheduled about a week in advance. Since I did not receive any confirmation or instructions before my appointment, I believe patients should be provided with the necessary information before the day of their visit, even if technical issues arise. I rarely visit this hospital, so I was relying on the directions and instructions provided to me. I made every reasonable effort to find the correct location by asking for directions when scheduling, arriving on time, asking the front desk for help, and calling the hospital operator. Despite those efforts, I was unable to reach the correct department, and my appointment was ultimately canceled.

Last November I had a brain tumor removed and was literally begging two male nurses one named Roger…read morefor some water which they refuse to give me at one point actually taunting me with water

Truly one of the best hospitals in the nation. The ER, like most, is a bit of a pain with the wait…read more However, every single person who works there is cheerful, kind and helpful. My mother was admitted for 5 days and got better every day. Beautiful room, sparkling clean environment, amazing case workers and social workers and again, all polite and going above and beyond. Bravo, Cedar's!

A visit to the Emergency Room is never a fun or expected moment. Thankfully, the wait time was…read morerather short on a Thursday afternoon and the full moon was days away from meddling with the craziness of a hospital admissions. Overall, I got to visit a few areas and I was in good hands. I got a prompt CT scan, X-ray, and had my arm put into a split since I had broken my wrist. I also received a laundry list of meds and got sent home within a couple of hours. The hospital nurses + techs were all wonderful and professional. I def felt like I was being well taken care of. The front office wasn't pushy when I told them I'd call about my insurance info (I couldn't find it on my phone since I've gone digital) and they were nice enough to lend me an outlet to charge my mobile device while waiting for my final discharge. Just a couple minor blips: I had to return to pick up my CD of the Xray and CT scans. One of the nursing assistants had promised to give it to me but she forgot it. Also, she forgot to give me my pain meds (must've been a sleep-deprived day for her), but my main nurse practitioner who treated me was fantastic and he was empathetic and very on top of things. I'm glad I got to go back to the Radiology department actually. Otherwise, I prob would never have known that Dignity is celebrating its 100th anniversary. Yes, this historical hospital opened its doors back in 1926. Inside, it's absolutely gorgeous, bright, and clean. There's a grand piano and robot coffee machine in the main lobby (it was down when I visited, but cool to see). The decor inside was also neat with a mini bonsai garden, glass wall sculptures, and they even had old school TV shows in B&W downstairs in the radiology department. It was a classic throwback vibe to their original opening date. It was nice to visit, just hope I don't need to come back anytime soon.

Beware, this ER is not safe and they do not prioritize their patients' care and wellbeing…read more My sister is dead now. But I still remember her first day in this ER and the atrocious care she was given. She was discharged home from the ER at midnight, in an ambulance (in an ambulance because she could not walk due to paralysis she was having on one leg -- scary, right?), and the ambulance drivers brought her upstairs to her apartment on a gurney and placed her on her couch and left. She lived alone and had no friends/family nearby. She realized her cell phone was almost out of charge and could not physically get her power cord, so she called them to come back and help plug in her phone at least (which they did.) Once it charged, she call her far-away family with the update that she was home, but still having paralysis -- with no realistic diagnosis. During days of expensive in-home nursing care 8-8pm while the family regrouped on next steps, one late night she tried to get to the restroom on her own, but fell and fractured her leg. In the days immediately following, at another hospital, she was diagnosed (after proper scans were done) with stage 4 cancer -- a 28cm tumor on a primary organ. That would have been hard to miss had Glendale even done scans to explore her symptoms of PARALYSIS. (Oh, about the leg paralysis: the cancer had metasticized to a primary joint that was so badly necrosed her leg did not work. And that was before the fracture from a fall.) She was already in bad, bad shape when she initially got herself to the Glendale ER that first day. Next, we quickly moved on with a new hospital and providers, and did not have time to deal with that first 18 hrs at Glendale. Eventual follow up calls to their patient satisfaction team quickly resulted in: "Call the manager of the ER with your complaints." No real accountability from the pt satisfaction team. Or maybe they were just sick and tired of trying to field the complaints about their ER. Between the midnight dumping on her couch by the transit company (at the hospital's orchestration) and the egregious misstep of not performing some tests to begin to identify her issue -- my poor sister received nothing that I would say resembled "care." Far from it. Their dismissiveness and poor care even paved the way for an additional injury from a fall -- a complicated hip fracture that took 3 painful months to heal, on top of stage 4 cancer. Glendale, you made her health worse and delayed her from getting the right diagnosis and care at a catastrophic time. There are amazingly empathetic healthcare workers out there who have devoted their careers to caring for others and do it well -- keep searching for those dedicated, skilled healthcare workers! Avoid this Glendale hospital if you need help.

Hope I never have to return, but Huntington Cedars took amazing care of me. Three months ago, a…read morefreak BJJ accident left me with a broken tib/fib. Was brought here by a friend immediately on Friday night and had surgery Saturday morning to get a titanium rod and screws. The nursing staff was excellent, and my surgeon Dr. Shah was super cool and did a phenomenal job. From Friday to Monday, they did everything possible to keep me comfortable. TBH I'm shocked this place only has 3 stars... it's a great hospital with an even better staff. And yes they have a reputation for food and it's actually pretty good, however it's a bit bland for patients, way better as a visitor. Anyways, highly recommend them. Will not return LOL

If this hospital could start focusing more on saving lives, rather than quickly encouraging…read morefamilies to decide on comfort care, then I think it could be a wonderful hospital. I feel there are some amazing professionals here, but they all look truly defeated, and something empty appears in their eyes and hearts. This hospital needs to bring real lifesavers back into this great hospital and start saving more lives each day. Don't give up, Huntington! The community needs you all to stay strong and help their loved ones. This is your duty, this is your calling, this is your purpose. I will change my review when I see and understand that this hospital is changing for the better. What I witnessed today, and over the last week with my father-in-law in the hospital under critical care, has been very disappointing. For now, this hospital needs someone in charge who wants to save lives every day not giving up fast based on diseases that could be healed and cured over time. Saving lives is the goal. That's the mission. Good luck to all who visit this hospital. You're gonna need it. Or maybe, go to another one until they get their operations in order.

Excellent care excellent doctors Providence is fantastic. The nurses are wonderful Dr. Gillespie…read morefantastic highly recommend 100% for support. Incredible Dr.

Worst hospital we've ever encountered. Forced to go to St. Joseph's because of our insurance,…read moreunfortunately. The latest experience was a 7 hour ER wait for a female with severe abdominal pain. No triage done, they take other people first with minor issues (including illegals who use ER as their primary care physician). This is the exact same scenario from a dozen years ago that their ER forced me to endure for 6 hours when I had 9/10 pain from a gall bladder that was ready to burst. They have learned NOTHING. Oh, the female's preliminary diagnosis: stomach cancer. Incompetent, uncaring, and totally mismanaged. It's no wonder that this hospital has one of the highest death rates in the state. Avoid at all costs if you can.

Overall, my mom's care was just okay. She was seen quickly in the ER and they ran the necessary…read moretests, which I do appreciate that's the main reason I'm giving 3 stars. What really upset me was the way one of the resident doctors spoke to me. In the middle of a very stressful situation, he asked me, "does your mom want to die?" completely out of nowhere. As someone already dealing with anxiety and having just lost my dad last year, that was incredibly upsetting and honestly felt insensitive and inappropriate. I understand my mom was in a serious condition at the time, but there's a way to communicate with families that shows empathy and respect. In that moment, it felt like we were just another case instead of people going through something difficult. I'm grateful my mom is doing better now, but that experience really stuck with me.

I've been coming to this medical center for ENT, and the place is always super clean. Upon arrival,…read morethere's complementary valet (unless you come in the afternoon, then it's self park). I never have issues finding the place, and the valet is clutch when you're running close to an appointment time. The care I've gotten has been okay. My ENT initially forgot to send out my prescriptions, but things have been smooth sailing since he fixed the problem. The inside is super clean, there's an information desk to help if you don't know where your office is. There's a security check very similar to TSA at the entrance, so prepare to remove metals and place your belongings through a scanner. For convenience, there are vending machines and a cafe. Also, it's handicap accessible, with ramps and elevators.

It was my first time coming in to this hospital for an outpatient surgery procedure. This past…read moreFriday 06/12 in the morning.. The staff was really welcoming and really nice !! Really clean hospital as well as my general sergeon and my anasthesiologist and nurses were all really nice, and attentive ! I really liked this hospital and their staff !!

I want to take a moment to say thank you to everyone who helped my son during his surgery at…read moreMonterey Park Hospital on 3/5/26, especially Dr. Yao and every RN and anesthesiologist who was there. We arrived at 5 a.m. for his outpatient surgery, and from the moment we walked in they checked us in right away, took us to the room, and started preparing my son. He was very scared, but every single RN, anesthesiologist, and doctor was incredibly kind. They took the time to talk to both of us, explain the process, comfort him, and even held his hand to help him feel safe. The recovery took about an hour and 30 minutes, and during that whole time the staff kept checking on us and asking if we needed anything. It really meant a lot to see how much they cared. I'm truly grateful for the compassion, patience, and professionalism everyone showed that morning. Thank you to all of you who were there and took such good care of my son. It made a very scary day much easier for our family. 3/52026 thank you again

I always receive exceptional service from the doctors, nurses and staff. Thank you for all for your…read morehard work and care for the patients.

Consistent time-wasting incompetence over decades at Verduga Hills Hospital emergency room. I was…read morethere in 2009, I was there in 2026. They will steal your whole day and ignore you while constantly calling you to come in. (You can't go away until they're ready for you.) nobody ever cleans the waiting room so If there are vomit bags on the chairs, they will remain their eight hours later. If there is a poop blanket on the chair next to you, it will still be there in eight hours. You will never ever get care and just leave. They will call it elopement. They will say you did something bad but what they do is never ever get to you. My back was injured for a whole year the first time I was there because they wouldn't let me in with a guest so I had to sit on a concrete floor for the entire day outside injuring my back. When I was there a couple of days ago they had my friend's test results completed at 3 PM but five hours later they still will not have told you that your test results indicate you have no reason to be in the ER. Completely incompetent. Supposedly they don't bill by the amount of time you're there but if you look at what they do it seems like they're getting paid for every hour you are there. You will always be there at least eight hours. Your phone will die. You will get cold if you don't have a ski suit. You will need to eat but there are just vending machines so you will eat unhealthy that day. The bathroom I got to didn't even have a lock so I couldn't use it. I wish I could sue the Verdugo Hills hospital emergency room. The fact that administrators make six figures there and sleep at night is disgusting. They should have to sleep in the emergency room waiting room.

Excellent experience today went in at 2 pm Dr Kim and the nurse were completely empathetic. They…read morelistened carefully and made sure I had the proper care. They were very busy the receptionist was very helpful letting me know the approximate wait time I even went to ger food as I didn't eat lunch yet came back and it was my turn I definitely recommend this place!!

Check in was a breeze. Staff courteous. Medical team was professional and curious. Feel good about…read morediagnosis and treatment plan. Highly recommend!