My family recently moved and celebrated with some ear infections, allergies and a couple of colds. I was fed up with leaving pharmacies like CVS fearing that I got more than a prescription for my kids from one of the thousand coughing and sneezing customers forced to wait for an understaffed, overworked "pharmacist" to verify their insurance. I took a risk and stopped in at Glenoaks Pharmacy based purely on their yelp review. What a breath of fresh, non-infected air! I was out the door ten minutes after arriving. The staff was incredible friendly, professional and knowledgeable. It's such a gem, I almost didn't want to share it on yelp. Do yourself a favor and forget about CVS and the like. You can get the Easter candy later. read more

The ONLY location that has every supply I need for my home health. The rare instance they don't have something in stock, the turn around has always been next day if not same AND, wait for it, they are open on Saturdays. Main contact there is David who is pretty much awesome and really works with you on pricing. Two thumbs up guys. That's for sure. read more

Since the big box stores and pharmacies have taken over, I've been getting my prescriptions through them because they usually have better/later/longer hours, a text/email service and they are located everywhere. In New England, many of the smaller, family run pharmacies have been bought out or have gone out of business so it became more difficult to stick to one place and CVSs and Targets were everywhere so I eventually transferred there. Since being in Los Angeles, the big box pharmacies have been less helpful in helping me seek out the medications I need. They just tell me: "We don't have it" or "We can't get it" or "this other generic brand is the exact same thing, you'll be fine"... Well, not all generic medications are equal and not everyone's anatomy is the same. Here is where Glenoaks Pharmacy comes into play. I called about 12 pharmacies in my area to find my medication. No one had it and no one was willing to see if they could get it for me. They kept offering another generic brand and told me it was the same exact thing. Well, I've tried the other brand, for 6 months and my body reacted horribly. My doctor even wrote no substitutions and my old pharmacies would give me another brand without telling me, then I'd get home and see that it was incorrect and the pharmacies wouldn't take it back! Glenoaks Pharmacy asked if I could take any of the other brands and when I said I couldn't, they took the time to find my brand all while I was on the phone with them. They said that it is possible that the manufacturer may be discontinuing my medication but they could find five months worth and would place the order right away even before I transferred my prescription or went in to run my insurance so that the medication would be ready asap. They were so nice and helpful over the phone and in person. No, they aren't right down the street from me, they aren't open on Sunday's and they aren't open late but to have someone actually care about my well being and listen to my concerns with other brands, is worth the few extra miles. I still have to worry that my medication may be discontinued but at least I have a few extra months of feeling well before I have to play guinea pig with new meds. I hope this pharmacy stays open and that more people will transfer their prescriptions to Glenoaks Pharmacy. This is our own personal health we are dealing with. We shouldn't be treated just like everyone else. Not everyone is a text book case. Don't you want a pharmacist who takes this into consideration? I know I do. read more

Best pharmacy in burbank. Answers questions about any medications and works with ur doctor. Reminds me of the old days where patients were treated with care before walgreens and cvs took over. read more

David and his staff are very friendly and helpful. I was in there today filling a couple prescription and he took the time to offer a different brand of medicine so it would cost me less. I appreciate the honesty when so many others would've just taken the money. read more

I LOVE THIS PLACE! Three words: drive through delivery! It's my first time going to a pharmacy in the Burbank location and I'm so thankful to have found this one. The wait time for a prescribed med was 5 Mins or less with exceptionally welcoming costumer service. Will definitely return again! Thank you dude who helped me out today! read more

WONDERFUL, absolutely first-class customer service! After coming from some not-so-fun dental work, the staff at Glenoaks Pharmacy were very warm and welcoming. David, the pharmacist/owner, even took pity on me--he worked with me despite some insurance issues, and saved me a very painful and sad drive back to my own pharmacy in Pasadena! In a world where empathy and compassion are rarities, I am sincerely grateful for the great, helpful, and refreshing customer service I received today. Many thanks!! read more

Great customer service. Had exactly what I needed. Accepted my insurance. Filled my prescription in 5 minutes!!

The service provided was fast , the staff was very friendly and extremely helpful, the products are affordable.

This was the first pharmacy I chose when I moved to Burbank and 5 years later it is still the best. David is awesome and always by helpful with providing information and locating products. I'm always in and out at most within 15 min. Highly recommended! read more

This place has that small town, old fashioned feel. You get real personalized service here. The staff is nice and very caring. The pharmacist really knows his stuff and will look out for you. Plus there's no wait! The drive thru is also really helpful, especially since I've got two kids and it's hard to load them in and out of the car. read more

Nice honest family pharmacy, the technicians may have some language barrier but the pharmacists are very friendly and nice, they always take care of our families needs and they deliver locally. read more

Best pharmacy hands down! Very friendly and professional. Went to 6 others including cvs and rite aid, very rude and did not have my prescription. This place is very honest and friendly especially Eric. Thank you guys read more

Glenoaks Pharmacy offers outstanding service. They are professional and very friendly. On occasion, they will offer me coffee and candy is always available. They offer useful advice and help you problem solve. read more

I moved to the valley in 2012 and had nothing but problems with pharmacies. Being a chronic pain patient, some of my medication became hard to find. One afternoon I called 20 area pharmacies trying to find my meds. Many of the pharmacies refused to help since my doctor I see is in Los Angeles and not local. Glenoaks was the ONLY pharmacy willing to help me out. David was really amazing. They are kind, very helpful, extremely knowledgeable, fast and treat you like a human being. I recently transferred one of my prescriptions to Glenoaks from another pharmacy. I was called with several updates as to the progress as the other pharmacy was being super shady. I don't know of many other pharmacies that would bother - they would send one fax and that would be that. Finding this pharmacy was an absolute blessing! They will have my business for as long as I live in the area!! read more

Extremely helpful and sympathetic to my individual medical issues rather than just giving me my meds and out the door. David was very helpful and talked to me about what I could do to help my symptoms and was very kind. Friendly and fast. Thank you! read more

Great personal service, always looking out for us ordering ahead to make sure it's in stock before we need a refill on special orders.

Recently I transferred my prescriptions to Glenoaks Pharmacy. The pharmacist David was exceptionally nice and efficient. He took the time to speak with me about my prescriptions and even had them delivered to my house, free of charge. I have not experienced such amazing service as I have at Glenoaks pharmacy. I give them 2 thumbs up, they care about their customers/patients. read more

I only fill my prescriptions at independent, mom and pop type pharmacies, because the pharmacists and staff tend to be way friendlier, and much more helpful than at the big chains. Glenoaks pharmacy is no different. The head pharmacist there has filled a script for me twice now, even though my insurance doesn't fully cover the cost of this particular medication. The staff is courteous and they get the scripts filled pretty quick. Glad I found this place! read more

Very polite and respectful staff. They helped clear up a misunderstanding we had and were very nice.

This is the best pharmacy in Burbank. In the past, I've always used chain pharmacies like CVS, and they always frustrated me with their long wait times and lack of customer service. David and the folks at Glenoaks Pharmacy are the complete opposite. When I recently tried to fill a new prescription, my insurance company wouldn't allow a generic substitution. David spent two days making calls to help me identify and resolve the problem with my insurance company. I guarantee that CVS or one of the other chains would never commit that much time and effort to help a customer. read more

I have been and continue to be blown away by these guys. They have extensive knowledge on all of the prescriptions they fill, continually have the customer in mind, and provide a great customer experience. It feels like and IS a neighborhood pharmacy. Fantastic place. read more

Wonderful neighborhood pharmacy! Great service and always helpful...plus, they deliver!! Support this business as they deserve it.

My elderly aunt couldn't deal with all her medications without their assistance. Thanks to everyone who works there, especially David and Ed who are always helpful, attentive and patient. read more

I absolutely love Glenoaks Pharmacy. I have been going there for over 10 years now. Ed the technician is extremely helpful, patient, professional and knowledgeable. I can't say enough good things about this pharmacy. Highly recommend it!! read more

David was patient, professional, and helpful. He answered all my questions, made sure I understood, and helped me save a little dough. I enthusiastically recommend him, his staff, and pharmacy! read more

This really is "woohoo as good as it gets". I've never had to wait more than 5 minutes for a prescription. Friendly and very knowledgeable staff who treat you like a person and not just someone else in line infringing on their break time. All of them are as nice as can be and work quickly. PLEASE support Mom and Pop places like this. A. you get treated better. B. You're supporting your local economy on a few levels. C. You're dealing with people who want to be there, not a high school girl who hates her job and can't wait to leave.-I can't tell you how many mistakes are made when you're dealing with someone like that. Prices for non prescription products aren't jacked up so if you just need some Robitussin, go here!- If you have a problem with your prescription, like insurance issues, or your doctor didn't cross the T's and dot the I's They will help you, they'll call your doctor or insurance company, etc.. I've been turned away from CVS before because my doctor didn't write my birthday on my script, which I might understand if it was some crazy controlled substance, but it was just an antibiotic. .Those places never go the extra mile for their customers. This place does. I'll never go back to CVS or Walgreens again. I'm so happy to have found this pharmacy! Pros- Everything I said plus Drive up Window and Delivery Service... Cons-NONE! :-) ** They've recently changed their hours and stay open later than before. read more